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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1663 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,663 reviews
  • Pros mentioned:
    Mapping, Navigation
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 4 out of 5 stars

    J7+ is super smart and will save you time

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s start with the bad (because there’s not much of it to be had): - the base station, when emptying the robot, is like a jet engine taking off. It’s loud and startling and there’s no warning beeps that the robot has docked and finished (this is why it’s 4 stars instead of 5). - the robot will quickly get scratched and scuffed (cosmetic only). The Roomba J7+ has a fantastic set of sensors that help it avoid things like cords. In practice, this works better in better light situations, but it also has a flashlight on the front of the device to help it spot and avoid obstacles right in front of it. It navigates around things very nicely and resumes a grid pattern around your room, cleaning and creating nice lines as it goes. Having previous Roombas, this one is miles ahead in terms of smarts, but also: it’s very, very thorough. The room map it generated after 2 cleans was almost perfect. Even on low-light it was able to find its way around the house and avoid things that would have stalled out the lesser models. If you’re used to Roomas already, you’ll be familiar with some of the serviceable pieces. In terms of the vacuum itself, it’s VERY quiet - the flashlight does make it a bit less discrete, but overall very impressive. There’s a clean by room feature as well, so once it creates a map of your space, you can tell it to go clean a specific room. No need to let it roam the entire house and hope it gets the area you want (as you had to in the past), just tell it to focus on the areas that need the most attention. You can even check out the photos of the object it detected and attempted to avoid in the app. The updates to the app have been really refreshing and made it much easier to use. Overall, I’m very impressed with this latest tech leap, compared to other robots with similar features, the Roomba is by far the best.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Too noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had hoped it was the answer to cleaning our floors but we had to return it because it was just too noisy. :-)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    One less dirty job I don't have to do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is smart and does all the dirty for me. The vacuum will learn the layout of your house and you can divide the area per room. Once you separate the rooms, you can request to vacuum only specific areas of your house. I easily connected it to my Alexa and the app is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Battery is long lasting the brain on this robot is incredible- Could not be happier - we have very expensive vaccums and when my husband walked in from work saw bedroom carpets he said wow you had rhe carpets shamphooed. Thats how well this machine works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dog hair begone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy to report having this run a few times a week has drastically reduced stray dog hair. We have a short hair breed that sheds a lot. The hair was all over the new composite floor (static) Cue this bot to resolve the issue and reduce the need to vacuum daily.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Poor cleaning, poor battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace a competitors low-end robot. It is used to clean two rooms, less than 400 square feet total. This robot does not clean as well as the competitors. It leaves a lot behind. When I use the "extra clean" mode the battery drains off and the robot simply stops where ever it may be without finishing to job. When it makes it back to the dock it does not always seat right and doesn't charge. The app does not always connect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too much maintenance!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It requires so much maintenance, tires and other parts have to be taken out and they’re extremely hard to put back in, it’s not worth it.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo j7+. We’re disappointed to hear about the challenges you encountered with the product. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Rated 4 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. Its pretty cool but is already having software issues. It keeps saying smart map issues, which ive followed instructions and it doesnt resolve it. Dont expect it to deep clean.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this roomba, easy to setup and add no go zones. Never got stuck after couple of months. Asks questions about new objects and I tested, it really detects and avoids cables, slippers, etc. Bas station is very powerful but loud, so don't place it somewhere that it will scare you.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not yet sold.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting on a replacement but the cleaning base never emptied the Roomba and it’s quite loud. We shall see if the replacement is any better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Everette j7+ robot roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT. - Named it Everett!! Goes under beds(dust bunny) sofa. Will sweep your kitchen & bathroom if you like. One less chore to do. Everette came run everyday. Best for allergen, ( pet hair) Do know why I waited so long to purchase Everette.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted to love this but sent it back after only having it two days. Doesnt pick up pet hair just leaves piles of it on the rugs.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Set it and Forget it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love coming home to freshly vacuumed floors. I should have bought one of these years ago. The camera is a game-changer. It does get stuck every now and then, but still worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No better than the S9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says it supposed to work better than the S9 because it has cameras. Still gets stuck on the ledge of my sliding doors.,.. everyday. But still eliminates the need for me to vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Smart Machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to this model to have the benefit of mapping rooms and cleaning a specific room, We were not disappointed. The mapping feature is fairly accurate and provides the cleaning flexibility needed. The fact it can avoid wires on the floor is a big plus.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Spinner Motor Stopped working 2 weeks in

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mine more than 2 weeks ago and the spinner motor stopped working the day after the refund period. This is very disappointing that I will have to deal with this alone, especially for an expensive product in such a short amount of time. IT ONLY LASTED 2 WEEKS BEFORE IT FAILED. Buyer Beware

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a multiple cat household and have had a botvac for years. My least favorite part was emptying the dirt bin. Cat fur, and litter dust. Gross!! The self emptying feature is a lifesaver!! Also the feature that identifies obstacles is great. No more vacuumed up fur balls!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Daily cleaner, but you should still deep cleen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great for lite, daily vacuuming. It doesn't get tangled up with long hair. However, it doesn't always get edges or corners we'll.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you understand what it is.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great maintenance vacuuming. These robots have gotten better over the years, but they don't quite replace an upright. As long as you know you will still need to pull out the big one once in a while for stuff like embedded pet hair or ground in dirt it is a great convenience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    roomba j7+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love love my roomba. the only complaint i have is that it doesnt go up on my carpet (which is a little thick but not too much). other than that it's perfect!

    I would recommend this to a friend