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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $799.00

Customer reviews

Rating 4.3 out of 5 stars with 1659 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Roomba j7+ (7550) excels in cleaning performance, mapping, navigation, obstacle avoidance, and ease of use. The automatic dirt disposal and pet hair removal are also well-received features. However, some customers have concerns about the noise level and battery life. Additionally, a few customers feel the suction could be stronger, and the robot sometimes struggles with docking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,659 reviews
  • Rated 5 out of 5 stars

    One less dirty job I don't have to do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is smart and does all the dirty for me. The vacuum will learn the layout of your house and you can divide the area per room. Once you separate the rooms, you can request to vacuum only specific areas of your house. I easily connected it to my Alexa and the app is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dog hair begone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy to report having this run a few times a week has drastically reduced stray dog hair. We have a short hair breed that sheds a lot. The hair was all over the new composite floor (static) Cue this bot to resolve the issue and reduce the need to vacuum daily.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Poor cleaning, poor battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace a competitors low-end robot. It is used to clean two rooms, less than 400 square feet total. This robot does not clean as well as the competitors. It leaves a lot behind. When I use the "extra clean" mode the battery drains off and the robot simply stops where ever it may be without finishing to job. When it makes it back to the dock it does not always seat right and doesn't charge. The app does not always connect.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. Its pretty cool but is already having software issues. It keeps saying smart map issues, which ive followed instructions and it doesnt resolve it. Dont expect it to deep clean.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this roomba, easy to setup and add no go zones. Never got stuck after couple of months. Asks questions about new objects and I tested, it really detects and avoids cables, slippers, etc. Bas station is very powerful but loud, so don't place it somewhere that it will scare you.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not yet sold.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting on a replacement but the cleaning base never emptied the Roomba and it’s quite loud. We shall see if the replacement is any better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Everette j7+ robot roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT. - Named it Everett!! Goes under beds(dust bunny) sofa. Will sweep your kitchen & bathroom if you like. One less chore to do. Everette came run everyday. Best for allergen, ( pet hair) Do know why I waited so long to purchase Everette.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted to love this but sent it back after only having it two days. Doesnt pick up pet hair just leaves piles of it on the rugs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Spinner Motor Stopped working 2 weeks in

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mine more than 2 weeks ago and the spinner motor stopped working the day after the refund period. This is very disappointing that I will have to deal with this alone, especially for an expensive product in such a short amount of time. IT ONLY LASTED 2 WEEKS BEFORE IT FAILED. Buyer Beware

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Set it and Forget it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love coming home to freshly vacuumed floors. I should have bought one of these years ago. The camera is a game-changer. It does get stuck every now and then, but still worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No better than the S9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says it supposed to work better than the S9 because it has cameras. Still gets stuck on the ledge of my sliding doors.,.. everyday. But still eliminates the need for me to vacuum

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible robot vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Has not vacuumed a full cycle since I’ve had it. Always gets loser and can’t find it way home. Threw the box away so I can’t return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A Smart Machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to this model to have the benefit of mapping rooms and cleaning a specific room, We were not disappointed. The mapping feature is fairly accurate and provides the cleaning flexibility needed. The fact it can avoid wires on the floor is a big plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Daily cleaner, but you should still deep cleen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great for lite, daily vacuuming. It doesn't get tangled up with long hair. However, it doesn't always get edges or corners we'll.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a multiple cat household and have had a botvac for years. My least favorite part was emptying the dirt bin. Cat fur, and litter dust. Gross!! The self emptying feature is a lifesaver!! Also the feature that identifies obstacles is great. No more vacuumed up fur balls!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you understand what it is.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great maintenance vacuuming. These robots have gotten better over the years, but they don't quite replace an upright. As long as you know you will still need to pull out the big one once in a while for stuff like embedded pet hair or ground in dirt it is a great convenience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    roomba j7+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love love my roomba. the only complaint i have is that it doesnt go up on my carpet (which is a little thick but not too much). other than that it's perfect!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible roomba

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible . i like the firat roomba better than this one! i am about to go to best buy and return this product and get me different one! this one stops 20 times to finish cleaning ! not bevause of obstacles or anything in floor just keep saying empty the bin where there is nothing in it! so frustrating!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Intelligence vs efficiency

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sincerely is more intelligent But does not pick up as much as my Roomba 690. So, will be patient for a better upgrade.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 2 out of 5 stars

    Poor suction, not good in homes with pet hair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as past Roombas I've had. The suction is very weak, I sprinkled a little sugar on the tile floor and it didn't pick it up:( It also left a lot of "hair strings" all over the carpet. I thought this was supposed to be excellent for pet hair- NOT! After 2 uses: the end of rollers were tight full of hair, and the side brush stopped working. Going back to Shark Robot vacuum, that works awesome.

    No, I would not recommend this to a friend