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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $799.00

Customer reviews

Rating 4.3 out of 5 stars with 1659 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Roomba j7+ (7550) excels in cleaning performance, mapping, navigation, obstacle avoidance, and ease of use. The automatic dirt disposal and pet hair removal are also well-received features. However, some customers have concerns about the noise level and battery life. Additionally, a few customers feel the suction could be stronger, and the robot sometimes struggles with docking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,659 reviews
  • Rated 5 out of 5 stars

    Great Gift For A New Home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Roomba as a gift for my brothers new house, him and his wife are in love with this Robot, so far it does the job its suppose to do, cleans the hard wood, carpet , and tile floors all around there 1st floor with no issues at all. No Complaints So Far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    We returned it.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh. I mean if got have a house with no floor decor or rugs it might work ok. But with rugs and typical stuff a home has on the floor it’s junk. Doesn’t clean the baseboards at all. It did ok with mapping out the house but constantly got stuck under the bed or wrapped up in a rug. Great idea but not to practical for the high price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Received open box item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this new and when I opened the mailer box the roomba box itself was already opened. It wasn't even closed up properly. Returning

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to leave a review.
      We're so sorry to hear that you weren't happy with your Roomba j7+ and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future. IRobotPWR

  • Rated 3 out of 5 stars

    Cool concept

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really exited about it, its a neat thing to have, it works but sometimes it doesn’t charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Roomba Ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. What can I say. My new “Rombo” is amazing and so much more efficient than our old “Robby”. He dumps himself and Wi-Fi. All I have to do is turn him on from the app on my phone. Love Love Love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobots w/ freakin' lightbeams on their foreheads!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this from a Roomba 980, and this thing is so much quieter and has the next gen mapping technology, camera and a freaking light on its forehead! Got 200 bucks off as a Totaltech member. Epic. Wife is super happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it states it will do. It is great on tile, I have not tried using it in heavy traffic areas or rugs. I use this robot upstairs. It seems to clean randomly, so I can’t tell if it actually gets the whole room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best IRobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best IRobot, the wheels are larger so goes from wood flooring to shag carpet easily which my 960 could not do. It goes around cords and cat toys. I empties itself which is really nice. I am thrilled with it. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Roomba and is by far the best one I’ve had. Always finds it’s dick and empties itself and does a much better job cleaning. So worth the extra money for the upgrade if you can afford it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my wife enjoy the IRobot. I have no issues with the performance of this vacuum. We got a great price and look forward to adding the mop robot.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst piece of garbage I’ve ever owned. I have issues with it at least once a week.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 1 out of 5 stars

    Complete junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk works 4 times. Stopped charging. Gets all clogged up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but not perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a smart machine but vacuum is not as strong as regular vacuum machines. You will have to use it daily 2-3 times to reach maximum cleanless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba j7+ works like a charm and my wife is thrilled with it. Also we are amused to watch it as it goes about its job. I bought it after seeing one in action at my granddaughter's house.

    I would recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 3 out of 5 stars

    Just Decent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent, but not worth $700 IMO. This does not compare to the standard vac in terms of suction and cleanliness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a life changer. After anout 3 days of mapping out the house this little guy cleans like a champ. The detection works better then i could imagined and it dodges all the obstacles

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sometimes the old is better than the new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an I7 They did a really good job on both hardwood and carpet with hair from my German Shepherd. It’s vacuum gave out so I ordered this newer version. It seemed to take forever to map house, the rotating corner brush never worked and it never picked up here near as good as the old one I plan to return it and just get a new I7. I gave it plenty of time to try to work as well as the old one but it never did

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not cleaning, most of parts are out dated , complian for replacement

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re disappointed to hear about the challenges you encountered with the product. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Rated 1 out of 5 stars

    Cleaned randomly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with this product. It cleaned and discriminately.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re disappointed to hear about the challenges you encountered with the product. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Rated 5 out of 5 stars

    I wish they made one for dusting.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my lazy self. This little machine cleans my carpets every day and is much quieter than my other Roomba i7. Occasionally it gets a dusty sensor and says it needs the bin emptied when it's empty, but otherwise works great.

    I would recommend this to a friend