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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1663 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,663 reviews
  • Rated 4 out of 5 stars

    Intelligence vs efficiency

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sincerely is more intelligent But does not pick up as much as my Roomba 690. So, will be patient for a better upgrade.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 2 out of 5 stars

    Poor suction, not good in homes with pet hair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as past Roombas I've had. The suction is very weak, I sprinkled a little sugar on the tile floor and it didn't pick it up:( It also left a lot of "hair strings" all over the carpet. I thought this was supposed to be excellent for pet hair- NOT! After 2 uses: the end of rollers were tight full of hair, and the side brush stopped working. Going back to Shark Robot vacuum, that works awesome.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift For A New Home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Roomba as a gift for my brothers new house, him and his wife are in love with this Robot, so far it does the job its suppose to do, cleans the hard wood, carpet , and tile floors all around there 1st floor with no issues at all. No Complaints So Far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible roomba

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible . i like the firat roomba better than this one! i am about to go to best buy and return this product and get me different one! this one stops 20 times to finish cleaning ! not bevause of obstacles or anything in floor just keep saying empty the bin where there is nothing in it! so frustrating!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible robot vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Has not vacuumed a full cycle since I’ve had it. Always gets loser and can’t find it way home. Threw the box away so I can’t return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    We returned it.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh. I mean if got have a house with no floor decor or rugs it might work ok. But with rugs and typical stuff a home has on the floor it’s junk. Doesn’t clean the baseboards at all. It did ok with mapping out the house but constantly got stuck under the bed or wrapped up in a rug. Great idea but not to practical for the high price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cool concept

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really exited about it, its a neat thing to have, it works but sometimes it doesn’t charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Roomba Ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. What can I say. My new “Rombo” is amazing and so much more efficient than our old “Robby”. He dumps himself and Wi-Fi. All I have to do is turn him on from the app on my phone. Love Love Love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobots w/ freakin' lightbeams on their foreheads!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this from a Roomba 980, and this thing is so much quieter and has the next gen mapping technology, camera and a freaking light on its forehead! Got 200 bucks off as a Totaltech member. Epic. Wife is super happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it states it will do. It is great on tile, I have not tried using it in heavy traffic areas or rugs. I use this robot upstairs. It seems to clean randomly, so I can’t tell if it actually gets the whole room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best IRobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best IRobot, the wheels are larger so goes from wood flooring to shag carpet easily which my 960 could not do. It goes around cords and cat toys. I empties itself which is really nice. I am thrilled with it. Worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my wife enjoy the IRobot. I have no issues with the performance of this vacuum. We got a great price and look forward to adding the mop robot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Roomba and is by far the best one I’ve had. Always finds it’s dick and empties itself and does a much better job cleaning. So worth the extra money for the upgrade if you can afford it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but not perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a smart machine but vacuum is not as strong as regular vacuum machines. You will have to use it daily 2-3 times to reach maximum cleanless.

    I would recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 3 out of 5 stars

    Just Decent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent, but not worth $700 IMO. This does not compare to the standard vac in terms of suction and cleanliness.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Complete junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk works 4 times. Stopped charging. Gets all clogged up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba j7+ works like a charm and my wife is thrilled with it. Also we are amused to watch it as it goes about its job. I bought it after seeing one in action at my granddaughter's house.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Received open box item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this new and when I opened the mailer box the roomba box itself was already opened. It wasn't even closed up properly. Returning

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to leave a review.
      We're so sorry to hear that you weren't happy with your Roomba j7+ and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future. IRobotPWR

  • Rated 3 out of 5 stars

    Sometimes the old is better than the new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an I7 They did a really good job on both hardwood and carpet with hair from my German Shepherd. It’s vacuum gave out so I ordered this newer version. It seemed to take forever to map house, the rotating corner brush never worked and it never picked up here near as good as the old one I plan to return it and just get a new I7. I gave it plenty of time to try to work as well as the old one but it never did

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a life changer. After anout 3 days of mapping out the house this little guy cleans like a champ. The detection works better then i could imagined and it dodges all the obstacles

    I would recommend this to a friend