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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1662 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,662 reviews
  • Rated 1 out of 5 stars

    Seems faulty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple issues since my purchase two weeks ago. Constant error messages.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 1 out of 5 stars

    BestBuy Sucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy never deliver the order and refuse to cancel and refund my money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    When it works its great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It died again. I had a replacement about 7 months in to ownership and then the replacement has finally given up also. Less than 2 years old. There's nothing they can do to fix. Frustrated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great robotic vacuum!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish I would have bought sooner! my own personal maid without lifting a finger... vacuums on a schedule while I'm at work and picks up pet hair... love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot Roomba

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift was told they were trying to program and struggled a little. Older couple. Not to user friendly for older people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is FANTASTIC! Not a spec of dirt on the floor when its finished. I have 2 dogs and this makes my life so much easier!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this and i run it on a schedule to clean up after the kids. Does a great job on mostly woodlaminate floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Super happy with this purchased specially that everything I am doing it from my phone, scheduled all my cleanings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast!! And it has good bison and won't run over animal poop. Does a great job on my hard wood floors and carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dog sheds like crazy and this thing saves me a ton of time works really well at picking up all the hair

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with purchase so far, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Please great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very satisfied. Originally purchased the one that did not self empty so glad I returned it and got this one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stuck all the time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to keep the house clean on vacation, it decided to get stuck on the first night and took its own vacation

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great vaccum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved from the othe roomba models. Love how it avoids objects instead of running over them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best on i have owned the only thing that i dont like is how loud the self empty bin is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase and service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! My favorite home appliance EVER...! Works like a charm and entertaining to watch....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT BUY!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken after 2 years. Kept getting stuck and wouldn’t return to base. Constantly getting error messages.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, that does what it’s supposed to. It’s perfect for in between cleanings that way house stays fairly clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot is very quite and awesome to watch, the self emptying part is very loud. I love watching him figure things out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can we get it to do laundry to?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this beaotch would do my laundry I'd put a ring on it!

    I would recommend this to a friend