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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $799.00

Customer reviews

Rating 4.3 out of 5 stars with 1651 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the Roomba j7+ excels in cleaning performance, mapping, navigation, obstacle avoidance, and ease of use. The automatic dirt disposal and pet hair removal are also well-received features. However, some customers have concerns about the noise level and battery life. Additionally, a few customers feel the suction could be stronger, and the robot sometimes struggles with docking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,651 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this daily and have two dogs and a child so it’s a life saver! The only con I have is it’s really loud especially when it’s emptying itself. Otherwise this item works fantastic so long as you upkeep on maintenance every couple months or so and order replacements when needed

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello Lesly, thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Finicky

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when it works right its great but the device appears to be quite finicky. It frequently fails to clean the entire room and often returns to the base with an error message. At times, it does not return to the base correctly, and even when it does, it occasionally fails to charge properly. As a result, it may run out of battery and remain inactive for an entire day.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j7. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Pros mentioned:
    Cleaning performance, Mapping, Obstacle avoidance

    Rated 5 out of 5 stars

    Enjoying this Robot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine saved me from having to hire a house keeper! He, yes I gave him a name, keeps the tile floors very clean and the carpet fresh! He did not take long to lean the layout of the apartment- maybe 5 cleanings. I like watching him figure out how to overcome an object that I put in his path!!! He gets around it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Obstacle avoidance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Avoids obstacles. App is easy to use. Cleans well. Great for cleaning up litter around the litter box and food my cats have thrown all over the place. Cleans up hair and pet hair. I was expecting to still have to vacuum manually sometimes but I don’t.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    Rosey is GREAT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It took a couple days to really get it to map the house and do a thorough cleaning. But it is up and running and doing a great job! Easy programming . I was impressed it took a picture for an area it couldn't get to. I got a notification on my phone. Pretty cool. You can schedule the cleanings as well. Very helpful in large square footage homes.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Roomba for a rest for you!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great! This makes such a difference for us for our home maintenance. It is a little loud so I recommend using it either when you aren’t home or when you won’t be bothered by the noise. Easy to setup and works off of your phone. Love the programming features too.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance, Mapping, Navigation

    Rated 3 out of 5 stars

    iRobot Roomba J7+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba j7+ offers an exceptional cleaning experience with its advanced mapping and navigation capabilities. It effectively keeps your floors clean and provides convenient control options through the mobile app and voice assistants. However, the "Identifies Obstacles" feature may encounter occasional challenges in recognizing certain obstacles, which can result in collisions or entanglements. Despite this drawback, the Roomba j7+ remains a reliable and efficient robotic vacuum cleaner, making it a worthwhile investment for those seeking automated cleaning solutions.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Not as smart as it should be.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my thirtd Roomba vacuum and by far the one that has given the most problems. The base contantly gives leak error which requires me to open the lid, remove the dirt disposal bag, re install and close the lid again. If I do t do this it wont empy the bin. The vacuum gets stuck more than the previous models I owned which didn't even have camera. Every now and then it wont charge. I have set up the maps and when I put a custom cleaning order it gets lost and wont clean properly and just ends up returning to base. Cleaning performance is good however.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Saves me time and frustraition

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house is mostly wood and tile and it was getting to be a pain having to sweep a couple times a week. This is my first Robot vacuum and it is awesome! After its initial setup, which was easy, it has a map on the app and I can label the rooms, set up no go zones, set schedules to clean, how good to clean. It reminds me of when it needs maintenance, which is very minimal. Does great on wood, tile and carpet. The Bad...Every so often it fails to charge and the battery drains and it disconnects. Sometimes its dirty connectors and they need to be wiped down, sometimes it misaligned itself and it has to be picked up and set back down right. Not a bad problem considering how much time this thing saves me.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation
    Best Buy Employee

    Rated 5 out of 5 stars

    Great and quieter than before

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got my hands on the Roomba J7 Plus, and it has truly transformed my cleaning routine. This advanced robotic vacuum is a game-changer. The J7 Plus's smart navigation and mapping technology ensure thorough and efficient cleaning of every corner of my home. With its powerful suction and dual rubber brushes, it effortlessly picks up dirt, dust, and pet hair, leaving my floors spotless. The Clean Base Automatic Dirt Disposal feature is a game-changer, as it automatically empties the debris into a bag, eliminating the need for constant emptying. The personalized cleaning recommendations and customized zones make it a breeze to tailor the cleaning process to my specific needs. If you're looking for a hassle-free and top-notch cleaning solution, the Roomba J7 Plus is an absolute winner!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great addition for a dog family

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little robot helper. I had unending dog hair balls everywhere but now there is no evidence of a dog at all when the irobotj7 gets done. It makes a daily run around the house and I love that I have less clean up! It is a great addition to a dog family for sure and does a great job. I have had other brands in the past that doesn't compare to this irobotj7!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Overengineered robot sucks up time, some dirt

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iRobot is innovating again. The company which had become synonymous with robot vacuums has added a twist with their latest J7 cleaning machine: object detection and avoidance. Unfortunately, in focusing on innovation, they may have left some of the conveniences for which they were known for behind. The app will let you set boundaries which the cleaner should not cross. Before you can do this, a map is created. It took 3 runs and 10 hours to complete the initial map. An early version of the map looked like a house the PIcasso might have designed with no right angles anywhere! The instructions aren’t clear that this version of the vacuum uses visible light to identify walls and objects to avoid. This accounted for much of the 6 hours that the first run took, as I started it overnight, before going to sleep. There is a small LED “headlight” which allows Steve (we renamed him) to see where he’s going in the dark. However, it was not sufficient to identify the objects he wanted to avoid. This meant he was bumping into things all night and redirecting. This was especially true in the kitchen, when navigating around the chairs. Cleaning convenience is very good. Once the map was completed, Steve was able to clear the kitchen and two adjacent rooms in under an hour. He was also emptied his dustbin into the base, so he was ready to clean again the next day. The automatic emptying from the base is what separates the J7 and J7+. The automatic bin emptying is not perfect and left some larger, heavier particles in the vacuum’s dirt bin. However, it certainly made room so I don’t have to worry about it daily. It’s nice to have, but I’m unsure if it’s worth the extra cost. The kit came with 2 bags. The manual claims that each bag will hold dirt from 6 weeks worth of vacuuming. From what I could see, it could even be more, even with the 2 cats I have shedding everywhere! Unfortunately, the speed has not improved over time. In rooms with furniture (like our dining room with it's chairs), Steve is constantly bumping into things, looking around, then going back to the same place. It took so long to clean, that he had to go back to his home base and re-charge just to finish the job. All told, it was 2:20 minutes to clean 570 sq ft. This included 30 minutes of charging time. Cleaning power was good. I ran my regular vacuum over the same carpet that Steve cleaned in the morning. It came away with hardly any dust in the bin. That suggests that Steve is picking up what’s there, leaving me with clean carpets and floors. In the end, that’s all you can ask for from a robot vac.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    Excellent vacuum that tackles dog hair and debris.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This roomba has been a shinning light since I've gotten it several weeks ago. My floors were covered with dog hair constantly from our shedding mutt that we had to vacuum almost twice a week. Now our floors stay pretty clean the entire time while I spot clean other areas in the house. Setup was fairly quick and easy. We got it up and mapping the house within 3 hours after charging. Its been on a Mon-Fri schedule ever since. The only bad thing is that it has gotten stuck in our bathrooms if it knocks the open door closed. Thats only happened once while I was a lt work and another time while working in the garage. I haven't tried seeing how the pet waste avoidance works but can update this if and when it occurs. Overall I'm glad we went a little bit over my comfort level in price, but I think its well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love irobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vaccum is exactly what we were looking for. With several pets in the house we were always lugging out the vaccum to clean and getting frustrated when the battery died and couldn’t finish the job. Now this neat little irobot does tge hard work and charges when it needs to. We are so happy with this purchase!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works great for homes w/ fluffy dogs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great little vacuum. I have 3 dogs, including a Great Pyrenees and a corgi (HUGE shedders). I needed help keeping up with all the fur, and this vacuum has performed much better than I expected. I run it every day due to the large amount of fluff. Hair does get wrapped around things, but it’s really easy to clean compared to other vacuums I’ve used. The bag also fills much more slowly than I was anticipating. My only complaint is that when it’s emptying into the bag, it sounds like an airplane taking off and is very loud. It’s only a few seconds thankfully, but something to keep in mind since I wasn’t prepared for it and thought it was imploding.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    From a splurge purchase to a must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using our Roomba for about 5 weeks, and it has been nothing short of amazing. It is very quiet (except when emptying the bag into the base station, which is fast) and does a great job of cleaning the entire space we need cleaned. It took about two cleaning passes to get the floor map created, which is very accurate. The app is intuitive, and the feedback from the app is very helpful with both telling me when the device needs service (cleaning a roller, etc.) or when it needs to know what to do with an encountered obstacle (it snaps photos of what it encountered!). We have two cats, and did have a lot of cat hair on the floors until our Roomba took over. We run it three days a week, and the floors are clean from edge to edge. Could not be happier with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Navigation

    Rated 5 out of 5 stars

    Excellent product !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful product. Very impressed with how the Roomba has mapped our entire floor and is able to navigate flawlessly to the exact room I want cleaned. We have a lot of furniture in the house and it hasn't gotten stuck even once so far.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    My best helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality robot with great features like mapping and ability to detect stairs with no invisible wall gadjet needed. Does a really great job cleaning and self emptying bin is cool and efficient. It is also much quieter than my prior roomba App is very easy to use. I am a fan and would highly recommend.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Navigation
    Cons mentioned:
    Suction

    Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great robot, but not a great vacuum which is a little disappointing because of the price point. It’s smart, and learns how to navigate around obstacles but suction is a little weak. Anything more significant than minor dust or debris would require multiple passes to get picked up. This functions well as an in between maintenance kind of tool, but doesn’t replace the vacuum altogether which is what i wanted it for.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Life Saver!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba J7 vacuum is a life saver! With 4 animals in my home there is a lot of pet hair especially after winter. With the J7, I am able to create custom vacuum jobs and schedule them to take place at determined times of the day. The J7 is smart and learns quickly your house plan and what is an obstacle and what isn’t. I love that I can set up clean zones within a room to get extra clean. The self emptying feature is loud but so worth not having to deal with dust or hair flying back in my face. Some litter or similar objects are hard to get 100% vacuumed up but overall this is worth the purchase.

    I would recommend this to a friend