Customer Ratings & Reviews

This is a Best Buy review and not specifically for the product. Came damaged. Poor product quality control as the box was damaged and the product was also boxed up damaged. Possibly resold and shipped from another consumer.

The iRobot Roomba J7+ self emptying robot vacuum has greatly improved upon the 1st few generations of robotic vacuums and made keeping my floors extremely easy. Initial setup was pain free and easy. Once you take the base out of the box you simply plug it in and and place the Roomba on the base to begin the pairing and startup process. Once you download the app on your phone you are able to see the status of the vacuum as well as the mapping of your home and the ability to schedule cleaning times. Mapping my home accurately took about 4 passes and the Roomba was very methodical in the paths that it took. The obstacle detection on this model is great and I the team at Irobot claim that the J7 will avoid any pet messes on the floor if your pet has an accident. Once your space is fully mapped out you have the ability to restrict the area in which the J7 will vacuum. You can also label the areas on the map so you can schedule the vacuum to clean certain areas via the app or specifically clean certain areas via voice commands. The use of voice commands however requires you to link your Roomba to a a smart home assistant such as Alexa or Google assistant. The one main gripe that I have had over the years with robot vacuum is that the waste bin is extremely small however the J7 will return to the dock and empty the waste bin into the base and continue its cleaning task. The only issue that I had in my first few days with the J7 is that it got under a dresser where there was an old glue trap to catch spiders. Unfortunately the Roomba's wheel got stuck on the trap and it was unable to continue until I returned home and cleaned the glue off the wheel. The app however did send me a notification that the Roomba required assistance and I was able to locate it by pinging it on the app, Having 4 kids in the house I love having the ability to have the J7 clean while I am away at work or at night while everyone is sleeping so that the floors don't get overly dirty in between my weekly deep cleanings. iRobot has done a great job in improving upon the technology in their older vacuums and I hope they continue to innovate in years to come. I would definitely recommend this vacuum to anyone who is looking for a hassle free way to keep their floors clean.

This is my forth robotic vac and so far it works pretty good. The first run ran flawlessly. It cleaned my entire first floor with no issues. The second run it got stuck under the table. It cleans well. Not too noisy except when it empties the dirt out of the unit but that feature is really nice to have and it only takes a few seconds. Only down fall is you have to buy bags for the unit that empties the robot. Really like the phone app. Works well.

Didn’t come with a power cord or the extra brushes. Haven’t had time till just this moment to sit down and write out anything. I had another cord that did fit. Will be reaching out to Best Buy to see if the can help directly?

Item only operated for 1 month. I contacted Romba and the looked up the serial number and said this item should not have been re-sold because it is part of their subscription rental program.

This thing is junk if it wasn't for the warranty would never allow my wife to purchase another one. We are on are fourth one in two years, what a peace of cr"p

I have had several Roombas over the years. All of them have had me wondering if they're really doing anything and too many times I'd come home to a robot that was either dead of hung up on some cords or debris. Even worse sometimes it would clean off limits areas due to the IR barrier lighthouse batteries dying all too often. This is not at all my usual Roomba experience. For the first time I can see myself replacing my upright vacuum and just using this. iRobot has taken everything back to the drawing board and seems to be learning from past versions. First, gone are the days of painting your entire carpet with a "surprise" from your pet. The new Roomba is outfitted with a front facing camera and onboard LED light to identify hazards both biological and inanimate and can decide, using a bit of AI, whether or not it is indeed vacuumable. The new room mapping tech works very well showing you a 2D layout of your home after its first initial run. You can then use the app to designate and name the rooms it found. After doing that, you can then tell Roomba to just clean that room only and it will go to that room, clean it, then go back to its base - all autonomously. Its very impressive. The Roomba now actually has very good suction and this time around actually is doing something. I have no doubt. This is verified by feeling the contents of the dust bag which the robot empties to after every cleaning. The auto emptying feature is really nice but I worry that since the bags need frequent replacement, cost and eventual availability of the refills might be an issue. I believe that one bag could last up to 2 months of regular 3x week use. Emptying the robot bin to the base is loud. Very loud. Louder that a traditional upright vacuum. Thankfully its not a long time and the bin is cleared in 5 to 8 seconds. Still, something to consider when placing the home base near a crib or pets bed. The robot will send you its findings via the app and if it has questions about an obstacle, it snaps a quick photo and asks you if its ok to clean that area next time or after its done you can have it "tidy up". The Roomba is Alexa friendly and can be controlled by Echos and TVs and devices outfitted with Voice Assistants built-in. I cant wait for a Roomba with both vacuuming and mopping built-in to one device (Bravo and Roomba = Broomba?) I'm sure its being worked out but until that day this Roomba is the best carpet and hard-wood floor robot you can buy.

This vacuum is very thorough and does an excellent job. This vacuum stays on track even when it leaves to empty. I have owned 4 of the robot vacs, this is the first iRobot. I am really impressed and will always own an iRobot

I have an older model of the iRobot Roomba and this new one is great! This one is going to live on the second floor where I have all carpet. The set up was easy with all the parts and the waste bags that go in the waste area. Those are great! That is the way that dirt should be captured! Clean and neat and just throw it out and replace the bag! Setting it up on the app was also easy even with my older Roomba still on the app. I sent it on its first job and I was amazed at how quiet it was! It was so quiet that I questioned whether it was actually vacuuming or not! That was a big improvement over the older model! I love how the unit goes in straight lines through the room and as it cleans, it is mapping out my floor plan! I came upstairs once during the day and was surprised that it found its way back to the docking station. That is always good, but noticed that it skipped 2 rooms! Next time I went upstairs the unit was on and working again! It must have docked itself to charge a bit to finish the job! Pretty good! I have used the Roomba a few times now and I don't know why, but it keeps on missing one of my rooms on the second floor. Another thing that I noticed, is while walking around upstairs after the unit was docked, I was finding these little carpet balls on the carpet. Like the unit was full and the fibers from the carpet just rolled around under the Roomba and then eventually just got left on the carpet. Another thing that I hope that does not happen is to leave black scuff marks on my white baseboards. The older model does that and I had to cover the bumpers with clear packaging tape to prevent it. I am looking forward to many years of use and hope the waste bags are not too expensive!

Only buy for 649 Or less. Sale prices not honored or price matched.

Love our J7 Roomba. Packaged nicely and comes with an extra brush and filter, but no extra tower bags, which oddly enough the tower takes two bags. A quick start manual tells you plug it in then the download the app and off you go. The app is missing key features like vacuum speed I’m not sure why there is no setting for this. Other than that the app allows you to set a schedule etc. The vacuum works ok and goes over tile and rugs. It is very quiet until it’s done cleaning and empties in the tower which is extremely loud and annoying. Anyways decent vac. The reason you should consider this J7 is not because the vac power or the app, but because of the map. Robot vacs always take a few tries to get your floor plan memorized. This one is no exception to that but it maps much better than other vacuums we have had. Consequently, the robot runs into less stuff and knows corners etc to clean more efficiently. The excellent mapping on this vacuum gives me peace of mind to just let it run while I’m not home. It has not got stuck once. Not even once. All robot vacuums clean ok and have quirks (loud empty to tower and two tower bags come on) but you should consider this one if you want to set a schedule and let it do it’s thing with peace of mind

Item was not like new as advertised. Needed to return it. Bought elsewhere new for same $.

I can’t say enough good things about this product . I have a 1100 square foot condo with hardwood floors and a few area rugs. I purchased the unit after going through my second Dyson in (5) years. I have (2) dogs that are short haired labs, I’m using the unit daily . At first I had to change the filter bags twice in 1-week due to so much dog hair under the beds and dressers but after a few cleaning cycles the bags last a couple weeks and its mostly hair. The unit mapped out my place perfectly and my place has never been cleaner . Word of advice : The unit does require some maintenance . I check the dust bin Avery couple cycles and clean out the excess hair . The filter on the unit needs to be changed once monthly and that’s with (2) dogs. It’s magical .

One of the worst products ever seen. Sorry to say that, but sadly its very true.

Sporadically functioning. Really bad I finding it’s way and recharging.

Don’t bother getting if you have pets that have accidents

its not easy map setup and every time missed places.

The app is amazing. It lets you know what it is doing, when it needs something, or if something went wrong. The cleaning job is fantastic and I have literally 0 complaints about this product! Will definitely get another for my 2nd floor.

The iRobot Roomba j7+ Self-Emptying Robot Vacuum is an easy to use robot vacuum system that does not require the setup of guards and automatically avoids cords and pet waste. It comes with a self emptying dirt storage bin for further ease of use. Setup was quick with the Android app. I have used robot vacuums before. The lack of need for guards, the automatic identification of cords and pet waste, and the automatic emptying of the storage bin, make the i7 much more enjoyable to use than any previous model. The more intelligent cleaning path as opposed to a random path also makes the i7 more effective.

Big Sweaty Betty does a great job. Betty is a hard worker. Only problem ive noticed is Betty sometimes needs to be told to go back in the room to get the edges she forgets. Betty might need glasses and memeory pills. When Betty needs to clean herself it sounds like a jet taking off for a few seconds other than that Betty is a keeper. Betty just bumps and bangs her way around to keep the house clean.