Customer Ratings & Reviews
- Model:
- j955020
- SKU:
- 6553417
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the Roomba j9+ Self-Emptying Robot Vacuum's excellent cleaning performance, impressive battery life, and strong suction power as significant advantages. Many appreciate the advanced mapping and navigation features, as well as the convenient self-emptying function and ease of use. However, some users find the noise level to be a drawback. The robot's obstacle avoidance capabilities are also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
You will wonder why you didn’t buy this first!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome iRobot. So far really good performance
I would recommend this to a friend Swore me off Irobot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst ever. I’ve had a Bobsweep and a Shark that were generations older and worked infinitely better than this. It has strong suction. That’s its only Pro. It is dumb. Can’t learn and can’t remember. It has to be perpetually reset every 2-3 months. It runs over anything in its way. Everything on it wears out quickly and they do not support it anymore at all. You can’t buy wheels for it and they will wear out quickly. Just do yourself a favor and avoid iRobot altogether. It is a garbage company.
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .Thank you for taking the time to share your feedback about the Roomba Combo j9+. We’re disappointed to hear about the challenges you encountered with the product. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product.
Work ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok. Better on hard surfaces. Don’t like how hard it hits furniture and baseboards. Will probably end up only using it for certain open areas.
No, I would not recommend this to a friendFor what you pay this should work better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece of crap. I've owned and loved my basic Roomba for 14 years. It lasted well. I did bought this top of the line j9 about six months ago and it's never worked for more than a day or two without having major problems. In six months it's probably worked 10 time. For what you pay, this should work better. It's hard to set up, and basically requires the app to work. I have it scheduled for 2 times a week, and when I see it hasn't gone out, I go to the app and see what happened. It usually says something like "bin is full". You empty it for the 10th time, even though it's already empty and it still doesn't work. Call customer support and they help and you get get it started and then "sorry, cannot mop today." Sorry I upgraded.
No, I would not recommend this to a friendPet Accident Avoidance Doesn’t Work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is OK when it works. It’s loud. Battery life is so-so, takes about 4-hours to sweep about 1200 sq ft. Pet waste avoidance doesn’t work and if it happens after 1 year, you’re out of luck. Company stands behind its product…for 1 year. At the price point, incredibly disappointing and and I will not be a future customer.
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba J9+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Not as good as the S9
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My S9 did a great job cleaning up under the kitchen table and getting kitty litter bits off the bathroom floor. My new J9+ leaves the same two area looking untouched. The cleaning rollers are too far from the esge of the robot to clean in toght spaces. Remarkable design flaw.
No, I would not recommend this to a friendShockingly bad unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problems within 4 months of purchase and after cleaning and replacing parts they're offering a repair!
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .Thank you for taking the time to share your feedback about the Roomba j9+. We’re disappointed to hear about the challenges you encountered with the product. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product.
It stop cleaning. Coyld not get a hold of anyone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stop cleaning. Coyld not get a hold of anyone.....
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba j9+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.