Customer Ratings & Reviews

Honestly didn’t have huge expectations. You see some bad reviews and wonder if you wasted your money. This is the best setup I could find because of my 2 German shepherds. Hair, dirt, mud always on the floors but now I have clean floors 24/7 and it gets everywhere! Carpet hardwood, even under the couch. It’s all clean! More than worth it.

Great vacuum. It cleans really well. The downside is that it does not work on sheepskin carpets.

Great product; with pet is essential. Happy to with the performance

I had a basic cheap robot and I wanted to invest a new smart one and a mop and this package seemed ideal but I had so many issues that i had to return it: - It took it for ever create a map, I tried 3 times and never finished the map. - It stuck while working on a flufy carpet. - It ate a charger cable once - It could not climb when there was a tiny level difference. -It banged to objects and walls all the time There are so many better and cheaper vaccumes out there

While the Roomba is absolutely awesome for carpet, it scratched the heck out of my hardwood flooring. The bravva jet on the other hand is definitely worth buying! The only thing I don't like is how expensive the actual cleaning solution (verses just water) is. I love that you can save specific rooms into your phone app and tell both the vaccum and mop when and where to clean!

It has exceeded expectations for cleaning & mapping. Got the bravo mop in a bundle and that woyld have been a great choice by itself. Getting both felt like a steal.

One of the best Robo Vaccuums on the market. I did a lot of research and decided this was the system I wanted and I'm really pleased with the performance and operation of the vacuum and robot mop!

It should be a great system if I can ever get it to work. The vac works as advertised, the mop won't get it's mapping done in spite of numerous mapping runs. No online help, they never respond, you have to call. A great product spoiled by poor instructions and service.

Its a little loud but it works great. Definately makes things easier

Not perfect but definitely great! This vaccum frees so much of my time. It my not pick up 100% of everything but it gets the job done. The app on the other hand might not be as easy to understand as I would like but with Roomba integrating with Amazon Alexa I really don’t need the app.

The vacuum is terrific! The bags in the base station could be larger, because pet hair will fill it up in a hurry, but it does a great job. The Brava Jet does a decent job, but I feel it could be better. I still gave five stars based mainly on the vacuum.

Does a great job quieter and way better then my last one. The mop does pretty well I wish I could adjust the threashold on the map smaller so the mop would go over but it may be something I’m doing still messing with it. I would recommend both

This vac and mop are a huge improvement from the old Roomba 850 model I use to have. The old Roomba had the castor wheel in front. We have long hair dogs and the old vac's wheel was always getting hair tangled up in it. I was having to clean it every day in addition to clearing out the dust bin. This new Roomba S9 has the castor wheet on the back. I've been using both the vac and mop like crazy. I have not had any problems with the dog hair. It's also been really nice to not worry about emptying the dust bin. For our needs, the mop works really well. I love putting the dry dusting mop on it and letting it 'swifter' our living spaces late at night. The mop is really quiet. This pair is not cheap. I'm happy to say that I feel like i'm getting my money's worth. TWO BIG THUMBS UP!

The s9+ vacuum is outstanding. The mop is just okay but it was a bundle and we got a great deal so the vacuum more than makes up for the mop's shortcomings.

Great product! Both the Roomba and Baava work well together to keep our floors clean. The Roomba S9+ does a great job on hard wood floors and carpet and the self empty function it great!

Easy to setup. Works good. Only issue is it’s very loud.

Its good but is taking for ever to do my house map.

Could not get over a transition from laminate to tile flooring. It would get stuck and spin it's wheels, and go back and forth and manage to get over the transition 1 in every 10 attempts. Had trouble with getting around kitchen bar stools, would bump into them and then sit and spin around in a circle for 5 minutes like it was trying to figure out where it was. After mapping house told it to clean just the kitchen (the room the base is in) and so it left the base and then went to living room and proceeded to bounce around and never went to the kitchen to clean. After 10 minutes it gave up and returned to the base. Vacuuming ability was ok, it would get about 90% of the dirt up in the areas it vacuumed.

Both products are truly incredible. They are efficient, accurate, and very easy to use. They both offer endless amounts of customization, along with excellent customer service. I’d definitely buy this again!

The roomba vacuum is great! The mop not so much. We have the vacuum on a schedule and with two kids and two pets it is a great help. The mop squirts a small amount of water and then runs over it a couple times but I really see no difference in cleanliness.