Customer Ratings & Reviews
- Model:
- 4720096
- |
- SKU:
- 6434616
Customer reviews
Rating 4 out of 5 stars with 615 reviews
(615 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers consistently note the strong cleaning performance and ease of use of the Roomba s9+ and Braava jet m6 bundle, with many praising the combined vacuum and mopping capabilities. However, a significant number of users point to issues with the noise level, mapping inconsistencies, and occasional navigation problems. Some also mention concerns about battery life and the overall cost. Despite these drawbacks, many appreciate the convenience of the automated cleaning system.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great Duo and great investmemt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality products. Beautiful as well. The roomba is powerful and the noise level is as expected for the power it has. The braava is quiet and thorough and saves me time, effort and frankly does a better job than any mop, swiffer or elbow grease. Very happy with this investment.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 2 out of 5 stars
60 days in, Mop requires warranty replacement
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I am happy with the vacuum’s operation and base station storage. The mop on the other hand has had several issues with getting lost/stuck, to being unable to register that the water tank is full even after resetting the bot. To make matters worse I cannot currently use the mop due to a battery failure and need to wait for the replacement. It’s only been 2 months and I’m starting to regret this purchase. One other think of note, the matte finish on these robots will be full of scuffs and scrapes if you have white baseboards/furniture. It makes them look dirty very fast but has no effect on operations.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Cleaning Duo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great combination the vacuum goes first and right after the floor mop go to second both clean excellent. I named him after my kids so I can see that they helped around the house.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Floor sweeper and mop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I would of bought sooner. I just set it up and it cleans really good. One less thing I have to do giving me time to do other things. After sweeping then it mops. Love that too.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Game Changer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting a roomba has been a life changer for our family. This now makes it so much easier to keep the floor swept up. And we love the wet mop roomba too - does exactly what we expect
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Loved it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product by iRobot. It’s cleans my home very nicely. Each corner it goes and does it very well.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Fantastic Little Sucker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing truly sucks. Like mega sucks. It cleans everything i throw at it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best Purchase Every
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love both these products. Even though there are some quirkiness to work through, it is still something I very much needed to help with the daily floor cleaning.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what it says. Very powerful vacuum and the mop is pretty good. Only issue with mop is that you have to get the liquid mixture correctly or it will leave streaks.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
great vacuum and mop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These vacuums work great at cleaning the entire house and working around all our obstacles of furniture.
I would recommend this to a friend Rated 5 out of 5 stars
Home sweet home
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Obscenities, discriminatory language, or other language not suitable for a public forum Advertisements, “spam” content, or references to other products, offers, or websites Posting of content in exchange for compensation of any kind including the receipt of free or discounted products other than through the verified Best Buy Tech Insider Network program, or posting reviews on behalf of the manufacturer of the product being reviewed.
I would recommend this to a friendRated 4 out of 5 stars
Dynamic duo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hazel, my vacuum is still learning my rooms. She sometimes has trouble maneuvering herself from bare floor to carpet. Chester my mop is doing great. My dogs, however do not like the new additions to the family So far I’m happy with the purchase.
I would recommend this to a friend- Cons mentioned:Noise level
Rated 5 out of 5 stars
Really cool product! Surprised how well it works.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool item. Pretty interesting how it cleans and is stronger and more efficient than I expected. Can be loud when deep cleaning but light cleaning is quite. Really like it.
I would recommend this to a friend Rated 4 out of 5 stars
Gets the job done
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Roomba but seems to do an excellent job. The only future feature they should implement is map sharing and the ability for mop and vaccume to clean different areas at the same time so they don't bump into each other.
I would recommend this to a friendRated 5 out of 5 stars
Awesome little helpers!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had the pair of mop and vacuum for quite a few months. They are pretty smart but do have some difficulties especially when there is very limited light. Saftey features helps the vacuum to stop when they have run over chords and chewed up something it is not supposed to. The duster bag rarely has to be changed out even when we run it multiple times a week. It definitely helps to keep the house clean. They are not perfect but they do what we need. My wife is not technically inclined and she was able to set these up all on her own!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Awesome toy!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best toy ever ! Love it ! Worth every penny! Was purchased around Christmas time., i was not confident it will do the work. But it did surprised me!
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Battery life, Mapping
Rated 1 out of 5 stars
Returned both
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The iRobot s9+ worked great for one week except that it would not store its maps for more than a day. By day eight I found it sitting in a room after running 15 minutes with its battery so dead that it could not make it to its charger. The s9+ did vacuum up the dirt better than the 10X original vacuums we own, leaving the floors looking better than with the older vacuums, until the battery failed. The Braava jet m6 mopper was a disappointment out of the box. It would not keep the map settings either and it left streaks on the floors even after 4 times going over after the s9+ vacuumed. I had the original mop and still have 2 500 and 600 Roomba vacuums and I love them. The original mop did a great job with the back and forth mopping motion. It broke down several years ago.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Roomba and Mop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, love them. Bought this set for my main floor and moved my old roomba upstairs. Obviously pricey, but so is having a cleaner come every couple weeks/month
I would recommend this to a friend - Cons mentioned:Price
Rated 5 out of 5 stars
Thumbs up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works extremely well. It cleans up the hair that a german shepherd leaves behind in clumps. Very satisfied. I think it is over priced. I would purchase again though.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Clean floors!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love our new roombot and mopbot. Our floors and carpets never looked so good! We have already recommended our friends invest in these!
I would recommend this to a friend



















