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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $1,449.00

Customer reviews

Rating 4 out of 5 stars with 615 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers consistently note the strong cleaning performance and ease of use of the Roomba s9+ and Braava jet m6 bundle, with many praising the combined vacuum and mopping capabilities. However, a significant number of users point to issues with the noise level, mapping inconsistencies, and occasional navigation problems. Some also mention concerns about battery life and the overall cost. Despite these drawbacks, many appreciate the convenience of the automated cleaning system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 615 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for elderly parents and they just love it. Bit expensive but does the trick in cleaning the floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ideal for spot messes, vacuum and mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I really like having the ability to spot clean areas. Especially in front of the sink with the mop. I tend to leave the dry pad on so it can mop up wet spots quickly after using the kitchen sink, and in front of the refridgerator if water drops from dispenser. Voice integration works well with Alexa, but it would be nice to use the name I Gave it instead of saying Roomba. Also nice bonus to have it sweep then spawn off he mop when it is done.

    I would recommend this to a friend
  • Cons mentioned:
    Mapping, Navigation

    Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all the "advanced sensors" this has it works about as well as the base model. It spent hours smashing into baseboards and it still couldn't make a halfway decent map of my house. I am baffled by the fact this company is still in business. A $200 wyse vacuum does a much better job.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Mapping

    Rated 2 out of 5 stars

    Just OK...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba is easy to map and run, but gets stuck on things easy and is very loud. Videos show mopbot following behind the Roomba, that does not happen, it waits until the Roomba is done, then starts, but doesn't necessarily go in the same room the roomba went in. Mopbot does not map rooms well at all. Wish I could return, but I'm outside my return window now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Mohsen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s excellent does the job, and it’s worth every penny I recommend everybody to have it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy but cleans good. Manufacturer should reduce the noise in future product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay. Had to return because it was not cleaning as well as I wanted it to.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing only draw back is a little loud. I have both and they keep my floor great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    S9 plus mop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vaccum and mop product ever. I have 6 year already trying irobot products . My house is more clean now without any effort.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vacuum mop kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Combo kit has worked great for us. We have been using this system consistently with little issue. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba is Great! Braava jet is ok.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba is amazing! I’ve had for about 4 months and it’s going great. Hardly any maintenance so far and does a great job vacuuming. The Braava jet is ok, I have an 1800 squat foot home and I have to refill the cleaning solution often. The mopping is ok but I would only recommend it for high traffic areas. To be honest you’re better off just buying the Roomba and doing the mopping yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Roomba vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes cleaning the house a breeze and combined with Roomba M6 mop, life is great and simplified with a push of a button!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super cleaning combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this the best robot vacuum that can be purchased for the money. Its a bit loud but cleans thoroughly. Ideal for big houses where good battery backup & navigational abilities are needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish these two product bought together would actually synce together, but they work and its made a huge difference on my floors

    I would recommend this to a friend
  • Cons mentioned:
    Mapping, Navigation

    Rated 1 out of 5 stars

    Dumbest robots you could buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money. Worked good until the return time was up. Now they get dumber every time you use them. They won’t return to the base, you have to pick them up and place them on the base. They get stick in spots and can’t figure out how to get out. You end up having to retrieve them. Worst investment I’ve made.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Forget cleaning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iRobot Roomba and Braava are the best automatic cleaning duo, my floors are cleaned everyday and I never have to think about it.

    I would recommend this to a friend
  • Cons mentioned:
    Mapping

    Rated 2 out of 5 stars

    Fourth time is a charm?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had to make a return 2 times since our initial purchase. The first roomba worked perfectly good for 3 weeks then the motor gave out. We returned it and got the replacement. The replacement couldn’t even leave the base and run mapping. We are on our 3rd roomba and about to return as it leaves behind residue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this! It vacuums great and mops great too! Saves me so much time and energy.

    I would recommend this to a friend
  • Pros mentioned:
    Mop
    Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    S9+ Defective, Doesn't Work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective product that has already been replaced once for constantly failing jobs with error 31 and 21, and the replacement did the same thing within a month. Do not buy this product, it is defective. The Brava M6 mop is great, and I recommend that, but buy someone else's vacuum.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My product vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I would recommend this to anyone I love it it picks up it does everything great the vacuum and mop.

    I would recommend this to a friend