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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $1,449.00

Customer reviews

Rating 4 out of 5 stars with 615 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers consistently note the strong cleaning performance and ease of use of the Roomba s9+ and Braava jet m6 bundle, with many praising the combined vacuum and mopping capabilities. However, a significant number of users point to issues with the noise level, mapping inconsistencies, and occasional navigation problems. Some also mention concerns about battery life and the overall cost. Despite these drawbacks, many appreciate the convenience of the automated cleaning system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 615 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best purchase of 2021

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so needed and love this. So glad i purchased this as a present to MYSELF...LOL. Best gift ever

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    It’s ok…….

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my device for over a year now and I already need a new battery, I’ve had to call the company due to multiple errors I couldn’t resolve myself. As expensive as this device is, I was looking for more longevity and stability

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Link and Control

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the combo, my only complaint is they do not link up every time to run one after another.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent piece of equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of equipment. Works perfect and works fast, cleaning properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good, not perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive items. Both cannot it make over the lip of room dividers. Vacuums well. Mop panics on dark tile and thinks it’s falling off a cliff.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba. Since I bought it I clean my house every day and it’s perfect. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great machine, vacuums and mops autonomously better than a human lol. Worth every Penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not longer worried about cleaning my apartment. My IRoomba do it for me .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Roomba s9+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum seems to work well even on carpet. It is easy to program and the mop does a good job also.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Does a great job on hard floor.. mopped and Rumba work great in tandem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    8/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty good the only bad thing it clogged a lot but other than that I loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    IRobot combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent combo that works well together to help tidy up the house. Wife loves the extra help. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Rumba

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it saves me time I’m sweeping in mopping my house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really useful especially for people who are working and need the job done while they are gone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mapping doesn't look anything like my floorplan, but it does do a good job. I need to spend more time trying to get this mapped out properly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gifts for my daughters, to make their life's a little easier

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    ROOMBA9

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy!!!!! Love the way it empties the dirt, vaccums well and washes floor well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love my robots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great having my floors vacuumed and mopped for me. They do a great job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This only lasted 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really good while it lasted, and this is already our 2nd Rumba (first i9 though). I purchased the 2years extended warranty with best buy. then 2 months after this expired, it started with a intermittent beep noise and didn’t work anymore. I went to Best Buy for an exchange or fix… the response was (after even talking to the general manager of the store), that they could not exchange or repair it (not even if I paid for the repair). So I fell very frustrated and don’t think it is worth to pay 1000USD for something that doesn’t last.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Perfect product. Perfect service. I appreciate all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the robots got stuck too many times . I appreciate all the work that you guys do. Thanks again.

    No, I would not recommend this to a friend