Customer Ratings & Reviews
- Model:
- 4720096
- |
- SKU:
- 6434616
Customer reviews
Rating 4 out of 5 stars with 614 reviews
(614 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers consistently note the strong cleaning performance and ease of use of the Roomba s9+ and Braava jet m6 bundle, with many praising the combined vacuum and mopping capabilities. However, a significant number of users point to issues with the noise level, mapping inconsistencies, and occasional navigation problems. Some also mention concerns about battery life and the overall cost. Despite these drawbacks, many appreciate the convenience of the automated cleaning system.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works okay. Had to return because it was not cleaning as well as I wanted it to.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product! Just don't leave cords or small object on the floor.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great addition to home!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful in managing weekly chores (sweeping and mopping). Easy to use and love the app!
I would recommend this to a friend Rated 5 out of 5 stars
Our wall-e and eve
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our first robot vacuum. We love it and the ease of use. Most people complain about how loud it is but it is no louder than a standard vacuum. These things were designed so you can run it while your not home. We got it a great price. And honestly we wouldn’t have bought this model if it wasn’t for the price. There is another bundle offered but the color of this was good.
I would recommend this to a friendRated 5 out of 5 stars
Don’t hesitate. Buy it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy this package on sale! I admit originally my skepticism prevented my from purchasing a robot vacuum or a robot mop. After one week with my new robot vacuum and mop. I have to say. I love it. Still trying to figure out the proper water to cleaner ratio for the mop. As the mop will leave tread marks after mopping. The vacuum is loud while cleaning. Especially on hardwood. Works well with google assistant and Alexa.
I would recommend this to a friendRated 3 out of 5 stars
Robot Vacuum works great, Braava Jet not working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had owned iRobot vacuums in the past. They are not cheap, so I do expect them to perform at their very best. I have no issues with the vacuum, but unfortunately the braava jet does not work. I'm hopping that it was just a defective unit and hopefully once I'm able to exchange it, would have a use for it. I contacted Best Buy's customer service to arrange the return of the unit so will update once that happens.
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase. It works very good and we are very satisfied
I would recommend this to a friend Rated 4 out of 5 stars
Worth it.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the Vacuum and the MOB could be more improved or slightly larger reservoir for the cleaning agent.
I would recommend this to a friendRated 5 out of 5 stars
Great second set of hands for the home
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my rumba. This comb set helps me help around the house even when I am away at work. I don't have much time during the week to sweep and mop while at work so I rely on this set to keep the house clean from pet tracks and accidents. The vacuum does an amazing job at picking up hairs. And maintenance (IE bag change on base and mop pad care) is a breeze.
I would recommend this to a friendRated 2 out of 5 stars
This only lasted 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was really good while it lasted, and this is already our 2nd Rumba (first i9 though). I purchased the 2years extended warranty with best buy. then 2 months after this expired, it started with a intermittent beep noise and didn’t work anymore. I went to Best Buy for an exchange or fix… the response was (after even talking to the general manager of the store), that they could not exchange or repair it (not even if I paid for the repair). So I fell very frustrated and don’t think it is worth to pay 1000USD for something that doesn’t last.
No, I would not recommend this to a friend- Pros mentioned:Mop
Rated 5 out of 5 stars
The best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life saver. Vacuum and mop work great. Makes a huge difference
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Set a schedule, come home to a mopped and vacuumed home.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Roomba is amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roomba has done it again! So amazing and easy to use!
I would recommend this to a friend - Cons mentioned:Price
Rated 5 out of 5 stars
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little bit expensive but worth every penny, clean house happy wife
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Finally, a good robot
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than previous models. I think Irobot finally got it right.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Happy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. It mapped the area and arranging the zones were easy.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both products are as expected, keep the house clean. Sometimes they get stuck.
I would recommend this to a friend Rated 4 out of 5 stars
Impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the vacuum. Works well, though took around 5 operayions to map the rooms.
I would recommend this to a friendRated 5 out of 5 stars
Bentley & Daphne are an extraordinary couple.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum (Bentley) & Mop (Daphne) are not only a cute couple, but their work is awesome. From how they map together, to how the tour the home together is a simply a robot romance that works. Little freaked out on how they know how to dock themselves after they clean. Will review again after owned for a year.
I would recommend this to a friendRated 4 out of 5 stars
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing machine, very clean visual! I’m in love with it
I would recommend this to a friend



















