Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4 out of 5 stars with 614 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers consistently note the strong cleaning performance and ease of use of the Roomba s9+ and Braava jet m6 bundle, with many praising the combined vacuum and mopping capabilities. However, a significant number of users point to issues with the noise level, mapping inconsistencies, and occasional navigation problems. Some also mention concerns about battery life and the overall cost. Despite these drawbacks, many appreciate the convenience of the automated cleaning system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-614 of 614 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    No point of getting one if you need to babysit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want something cool to show your friends then get this . If you want something that is consistent and YOU DONT need to babysit then this aint it it. This is my 3rd one due to the fact i had to exchange multiple times because of consistent errors. Similar issues with m6 wetmop. I literally have to be home to save it from some type of error. My iRoboti vacum is repeatedly saying to charge it now as I write this and won’t stop even though its fully charged and haven’t used it for days. Simply not worth tge big price tag for for any of these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Too noisy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too noisy. It vacuumed all my dog hair but it’s too noisy and but things I have to buy bags.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Garbage. Wish I’d bought the i7 or a Shark

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t have the memory or programming to do what it says it will do. Constant reset to factory settings required. Can’t remember how to find its home at least every other day. You spend a fortune replacing its fragile rubber roller brushes every month at least. Worst purchase I have ever made and weve had it a year. I regret buying it at least daily.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacumm I ever owened

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves my tiles sparcklin clean and the floor is dirt and dust free. I would recomend it to anyone with a big home. Thats not full of clutter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long nguyen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good and I will refer to friends. Thanks I will come back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vaccleaner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good supplies. I am grateful use it. It's a good assistant at home

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Clean floors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job easy to use love having a clean home

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looked promising but ultimately sucked.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it collects a surprising amount of dust and detritus. However, after a week of ownership, it's going back. Note. When you buy this bundle you need to return everything included in the bundle. That goes for folks that purchased the 4 year extension. SUPER lame here as it initially performed great. Combined with this sleeker design, it would have been a house favorite.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a small purchase but a great buy - worth every penny.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy with this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I tried two weeks and really decided to return my combo I robot plus brava jet, both have a hard time doing the job, I try and try, and finally support tell me to disconnect my wifi devices like tv or laptop or thermostats or security cameras, etc is unacceptable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont ever buy any irobot product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my s9+ combo and a year and half later it stopped cleaning and would just bump into something and say it was stuck. I reached out for support. Willing to pay for a repair and when I finally got a response I was told the issue was with my roomba and to purchase another one with a laughable 10% discount. They didnt tell me what was actually wrong just that it was broken and wouldn’t let me know how to fix it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increbily frustrating set of devices. The mop fails to spray at 2 years and the vacuum is far from intelligent, constantly needs attention, has numerous issues, is quite noisy, and is more hassle than of benefit. If done estensive troubleshooting - im finsihed with the pair and both are going in the recycle bin.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complete junk and a ripoff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst piece of junk I've ever paid over 1K for. I totally regret buying it, and worse than that, not returning it. I also have the 980 and it always worked great. This thing would never even get off the dock. Hate it. Avoid

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good Good good good good good

    I would recommend this to a friend