Customer Ratings & Reviews

Product broke within a year and won’t repair . Called a bunch of times because I bought open box now manufacturers don’t want to warranty it. Best Buy asked me to take it to geek squad and they wouldn’t repair it either trying still trying to get it fixed.

This is the most convenient vacuum on the market. I love using the app to clean individual rooms whenever I need to. The setup was very easy too!

A few months after purchase, iRobot replaced the “brains”. It just quit functioning. A few months after the replacement (which I suspect was a refurbished part), it began getting “stuck” in an open space 30 minutes after starting. It also repeatedly runs into furniture, leaving damage even em when using the setting to avoid objects. Absolute waste of nearly $1,000.

I had to replace this type twice. Both times it only lasted about a year. It works well when it works but doesn’t last long for the price.

I bought this January 18, 2021. I took a day or so to map my main floor and then went to work. It often wanders aimlessly and vacuums small locations over and over again needlessly, taking much more time than it needs. Today, April 24, 2021 it had Error 31, an internal error that can not be fixed without a replacement by iRobot. So, now I go through the replacement process, as, I’ve learned, many other customers are having to do.

Easy to set up and map my home. Time will tell on how good it will do after several runs. But happy with my purchase.

Absolutely terrible. Does not work as advertised and takes an exorbitant amount of care

The best vacuum you can use to keep up with dogs, its so easy to use and I like that I can connect it through google and actually tell it to start cleaning

Ingenius! Does a fantastic job of cleaning up! This version has the capability of mapping your house for you (first step). Then, you create cleaning zones and "keep out" zones. This is a vast improvement over the early Roomba models. Once your zones are created, you tell the robot to clean wherever YOU choose by way of the iRobot app. That's it! Walk away. The device handles pet hair, carpets and incidental obstructions with great ease. The Robot will tell you if he encounters a problem by way of your smart device. I wish i-Robot made a duster!

The iRobot S9+ is a great improvement from the IRobot S7+. Better mapping. The only issue that I have had with this product is loves to get stuck in areas after the mapping has been completed.

So far so good. It seems to work. Has a few problems. Doesn't clean the whole floor. There are always spots where you have to move furniture, but if you get it set up then figure out a system to run it when you're out, it can save time!

It works well but seems to sweep the same areas over and over again and it takes a very long time as a result. The area it’s sweeping is small with few obstacles. I’m giving 4 stars for the fact that it sweeps over the same spots repeatedly.

We named our room a after the Jetsons’ robot maid. She does a great job on keeping our home clean. Great at getting u- cat hair. Great suction. Well pleased and would recommend this appliance.

The vacuum takes a while to learn the layout but once that is done it works automatically. The only problem I have is it will get stuck on throw rugs. We have to pick them up when we run it.

The very reason I got a rebels because I have dogs it was the best investment. I would definitely recommend this product if you have pets

I have a German shepherd and a golden retriever this is my life saver! It does an amazing job! Highly recommended

Beware before you buy! Wheels degrade rapidly and I have been waiting a year for iRobot to restock the right wheel module. They only have the left available, yes you have to replace the whole wheel not just the tread, and then they tell you one is out of stock. Oh but their solution! They will sell you a refurbished unit for $150! Stick with Shark...they actually stand behind their products. IRobot never again!

Works great, sucks up dust and most of my pet hair (I have many rescue dogs that she'd a lot) Keeps a charge and I like that it empties itself! One less thing for me to do, lol.

I'm still optimistic that the Roomba will learn our house layout, but it does not happen quickly. It still has trouble finding it's base even when right next to it. The cleaning is great, so as long as it gets better at navigating the house, then I'll be very happy with it.

Complete lifesaver! Cleans up everything. A little louder than we expected, but then again it is a vacuum. Overall a great buy.