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Customer reviews

Rating 4.6 out of 5 stars with 604 reviews

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    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 604 reviews
  • Rated 2 out of 5 stars

    Don't Use for USB Drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a USB 3.0 Passport Drive attached to my laptop through this thing and the drive would routinely time out if I tried to copy big files to/from it. Anything over 100MB in size.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect answer to my problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a new Macbook Air which does not have an Ethernet port and has only two USB ports. That means finding a suitable hub or equivalent. After fooling around, for too long, with a USB to Ethernet connector, I gave up. The connection kept failing. Besides, it would have taken up one of my two valuable USB ports. I then found the j5 create hub with not only an Ethernet port but also three USB 3 ports. What a find. After downloading and installing the drivers, it worked like a charm, first time out. What a pleasure. I could go on but I will wait for a few more months of operating before I say that it is a "permanent" fix. But so far, absolutely no issues.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I have a brand new HP Envy X360 convertible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and nothing liks this adapter. It was expensive, doesn't make that much of a difference, and compatibility issues have outweighed the benefits.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Plug & Play on Macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Macbook. It looks solid, but it didn't work. It has a power port to plug in an adapter. I'm assuming that my USB-C port isn't providing enough power and I'd need to buy a power supply, because the product doesn't actually come with one. The instructions say to contact J5 before BestBuy. That's a red flag for me. I'll be returning this item.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Matt! In cases like this we do recommend contact us since we can help with installation and getting any troubleshooting out of the way so we can try and save you a trip back and forth. Since your review we've greatly improved all of our devices and drivers and continue to release new products to meet current customer needs. I hope that you would consider giving us a second chance so that we can show you the difference Thanks, j5create j5create

  • Rated 2 out of 5 stars

    Faulty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ethernet jack did not hold a secure connection and the data frequently came in choppy returned product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't work with my laptop, drivers refused to install.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi! I'm so sorry to hear that this happened to you! Since your review we've greatly improved all of our devices and drivers and continue to release new products to meet current customer needs. I hope that you would consider giving us a second chance so that we can show you the difference Thanks, j5create j5create

  • Rated 2 out of 5 stars

    Well...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works with windows 8.1 but does not with widows 10, even after download the "update" driver.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAd to purchase this in order to work with ethernet what a bummer. forced buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Inteferred with use of Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this product. No matter which device I plugged it into, the corresponding mouse with the device would work only intermittently. I went to Radio Shack and purchased one for substantially less and it worked just fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it for my Surface 4 Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in IT, and bought this to use with my Surface 4 Pro that I use for work - being able to work hard wired at home is a huge plus, and having the additional USB ports is great. The option for the AC adapter is a huge plus too, the Belkin model doesn't have that. Liked it so much I bought another, and use it for my home laptop to connect an external keyboard, mouse and Ethernet (HP Envy x360) when I don't feel like fiddling with cords while I'm sitting at my desk.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wasn't what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product didn't suit our needs so we had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No fuss no frills.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. No fuss no frills. Did exactly what I needed it to do and did it well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect! Exceeded All Expectations!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am VERY particular when it comes to tech. Needed a USB Ethernet in my laptop after the internal adapter quit, Not sure about j5create I bought this expecting to have to return it. Got home, true plug & play, Win8.1 recognized it, no need for a driver install, switched the setting to 1Gb Full Duplex and immediately tripled my speed vs the factory adapter. The extra USB 3.0 ports are just a bonus! Plug and Play Super Fast Gigabit 3 USB Ports Very Small Great Price

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Small in size, easy to set up and handling up to 1 gigabyte speeds make up the JUH470 - thanks for taking the time to leave a review!
      Appreciatively,
      j5create j5create

  • Rated 5 out of 5 stars

    great companion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed this for my Venue 11 Pro. now have 3 usb 3.0 and added ethernet. even works in OS X. great product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    USB ports work fine, but not Ethernet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And Ethernet is the biggest reason I bought this. Every time I use it, I have to plug and unplug the ethernet cable in order to gain internet access. Often takes 5+ tries, waiting between each to see if I got connected. Then once I finally do get access, it'll work for awhile and then randomly disconnect me without warning....I often resort to (slower) Wi-Fi just to avoid interruptions. Needless to say both problems I've described are very frustrating. I downloaded and installed the driver correctly and closely followed the J5Create step-by-step installation instructions. Even uninstalled and reinstalled the driver, but immediately started having the same problems. At least all three USB ports continue to work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this hub! It does exactly what I need it to at fantastic speeds. I bought this for work and use it daily! Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great adapter for MS Surface Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installs easily, works well, provides you with a gigabit ethernet port & 3 USB ports.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hey Anonymous, thanks for the input on the JUH470 as we constantly strive to perfect all of our devices and letting us know it is working great for you. ** Feel free to contact the Technical Support team on the packaging for device warranty registration, further assistance or if you have any other questions and someone will be glad to assist you.
      Thanks. j5create

  • Rated 5 out of 5 stars

    Great product for 2-in-1 laptops

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for 2-in-1 laptop that does not have a built in ethernet (rj45) connection. The bonus is the USB hub!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really need this item, it work with my laptop and my tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with USB 2.0

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a laptop with a limited number of USB ports and a network card that was acting up. Was concerned that possibly because the laptop only had 2.0 that it wouldn't work but it did.

    I would recommend this to a friend