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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 456 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the USB 3.0 to 4K HDMI Display Adapter for its ease of use and compatibility with various monitors and projectors, praising its plug-and-play functionality and reliable performance. While some found the price a bit high, many appreciated the adapter's ability to support higher resolutions and add extra monitors. A few users noted minor issues with driver installation and cord length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 456 reviews
  • Rated 5 out of 5 stars

    Great way to hook up 2 monitors to a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came up with this adapter to allow two monitors to be hooked up to my laptop. It does the job with no issues. I am ver y pleased with the setup and the Geek Squad !

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      I'm glad to hear the JUA365 has met your needs on adding monitors to your setup. It's sturdy build ensures years of use.
      Cordially,
      j5create j5create

  • Rated 5 out of 5 stars

    2nd one and working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Follow the instructions... Plug the adapter in FIRST, let the drivers download and install, then connect your screen. Easy as that.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easy to set up and use represent the JUA354. It's unique aluminum build connecting via USB 3.0 ensures optimal performance - simply download, install the driver and done.
      Appreciatively,
      j5create j5create

  • Rated 5 out of 5 stars

    Excellent output image!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter is really good to enjoy videos and photos from your PC and view them in a much larger screen. Ideal for parties, presentations, meetings, family reunions, etc.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Utilizing for parties, presentations, meetings, or family reunions; the JUA354 outputs up to 4K resolution connecting via USB 3.0 for optimal performance.
      Sincerely,
      j5create j5create

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Highly recommend! Love it! Thanks!.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good with basic resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The converter works good but gets a little too hot for my liking. Resolution could be a bit better but over all good product

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Using an adapter that meets your needs is great; when it comes to the device becoming concerningly hot - we recommend exchanging it as that sounds potentially defective. Under normal operating conditions, it is normal for the hub to become warm, but in the case where it is becoming hot to the point where it is harming you; we understand the concern and would love to assist. Our support information can be found on the packaging and a rep will be glad to help.
      Sincerely,
      j5crate j5create

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and great quality. A little pricey, but well worth it

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Thank you for reviewing the adapter. Glad to hear that it was easy to set up and that you like the quality. I hope that you have a great day.
      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    Converts as Expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great adapter if your computer doesn't have an HDMI port. After installing the driver, this adapter makes your computer act just like it has one!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Augmenting HDMI to your Windows or Mac setup has never been simpler; with the JUA354 you not only obtain what you need, but a device that will last years.
      Appreciatively,
      j5create j5create

  • Pros mentioned:
    Compatibility, Monitor support

    Rated 5 out of 5 stars

    Did the trick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised. Worked great on expanding to second monitor.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Adding a monitor to your computer is now easy, quick to do - due to it's up to 4K resolution capability, this device will have you up and running in no time.
      Sincerely,
      j5create j5create

  • Rated 5 out of 5 stars

    it did exactly what i needed it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you need a way to tie in two computer monitors to one computer, get this adapter as a fail safe to not have a good enough video card to support both.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Adding up to 2 screens to work with on your Windows or macOS computer is now doable with the JUA365; supporting up to 4K resolution, connecting via USB 3.0 guarantees optimal performance.
      Appreciatively,
      j5create j5create

  • Pros mentioned:
    Compatibility, Hdmi

    Rated 5 out of 5 stars

    HDMI

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good HDMI adapter. Worked great and met my needs.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The easiest way to add a second display j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Works perfectly for my second monitor!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Works perfectly connecting my second monitor to my laptop. Even better customer service. Ordered the wrong item the first time. When they brought this replacement item to our car they took the wrong time in for a return. Greatfull for their customer service!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Debra!

      That's fantastic! I'm so happy to hear that the entire experience was great for you and that you've been able to get up and running.

      Thanks,
      j5create j5create

  • Cons mentioned:
    Lag

    Rated 3 out of 5 stars

    great for what it does

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this worked right out of the box at 4k i purchased another one from a different vendor and it did not do 4K as advertised and had to get my money refunded. this one is great but only for web and apps not for gaming or video there is a lag but it ok for my second monitor.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      That's great to hear that this has suited your needs. I'll pass your feedback onto my team so that we can continue to improve on our products.

      Thanks
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Watch HD on Two Monitors

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised especially since I use two Acer Curved monitors and really the only limitation is the laptop and not this device. I do not see any difference between the HDMI monitor and the monitor using this image translation device since I have only one HDMI included in my current laptop.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your support rating and leaving a review on the video adapter. Have a great day! j5create

  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to set up and with very good results

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Great product and performance is guaranteed with the JUA354; thanks to it's up to 4K resolution capability, easy installation; this makes a popular choice for adding a monitor.
      Appreciatively,
      j5create j5create

  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to plug and play. Worked better than I expected.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Working as expected, easy to set up distinguishes the JUA354 from the rest and we greatly appreciate your input.
      Sincerely,
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    A good, useful product that was very affordable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item connected easily using hdmi cable from tv. Instructions on what to expect after connection were right on. Result was everything I desired. I was able to use my laptop to display info on a non-smart (but hi-def) tv. My class was much more interesting and interested by this enhancement.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello JDJD, we would like to thank you for your positive review on the JUA354 and sharing it with us. Any feedback does so much to help us out! Have a great day, j5create. j5create

  • Rated 4 out of 5 stars

    Male to Female

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yep it works like its suppose to. The packaging was difficult to open and wasnt sure which end was the upside end. I took my chances.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Lewisj41, I'm glad to hear the JUA354 is working to your expectations. If you have any questions or concerns, please don't hesitate to reach out to support and a rep will gladly assist.
      Gratefully,
      j5create j5create

  • Rated 5 out of 5 stars

    Performed as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a particularly high-tech item, but it allows me to use an external, larger monitor with my laptop computer. It works well.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Carrying out what is expected from a device is not only satisfying, but pleasing to know you are able to get back to work in no time. We are happy to hear the JUA354 was able to assist in making life easier - please feel free to contact support on the casing with questions, concerns, warranty information and rep will be happy to help.
      Respectfully,
      j5create j5create

  • Rated 4 out of 5 stars

    Does what I need it to do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were needing this for quite some time and got it for a decent price at Best Buy. It was exactly what we needed!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Exactly what is needed at a decent price is what we aim for and we appreciate hearing it.
      Thanks for taking the time to leave a review,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device. Works perfectly

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this to be able to display my screen onto a TV from my MacBook that didn’t have an HDMI port. Solved my problem for a fair price and I’ll always have it for future use. Requires a driver download but honestly not a big deal. Clear and easy instructions

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Greetings Luis, we appreciate you for writing a review on the JUA354 and thanks for the 5-star rating. Have a great day! j5create j5create

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