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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.5 out of 5 stars with 1550 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,550 reviews
  • Rated 4 out of 5 stars

    Highly recommend it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves the purpose but my work laptop gets heat up sometimes but probably due to an old model od Dell. Quality is perfect with no lag.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works, but nothing special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works reasonably well for the price. It has one USB 3.0 on the input end, and then one HDMI 1080p and one HDMI 4K30 on the output end; I wish it had 4K60 out. I have not tried to use both HDMI ports at the same time, but I assume it would work. The reasons I knocked it down a few stars to only be average are: 1) After the initial install, it was really flaky (Win 10). It never asked me to reboot, but after doing a reboot it was much more stable from then on, even when I removed and later reinserted the device. 2) On occasion, the image completely freezes. When it does, the mouse pointer does not even move. It does not happen often -- only about once every few days. But, I have found a workaround on Win10: Simply press Ctrl+Alt+Del like you are going to lock the workstation, then press the Esc key. So far, that has always caused the screen to start painting correctly again.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thanks for the input on the JUA365 and we are sorry to hear your experience has been flaky. If interested, we would value the opportunity to troubleshoot this or offer a solution if necessary. Our support information can be found on the packaging and an agent will be glad to help, thank you.
      Respectfully,
      j5create j5create

  • Rated 5 out of 5 stars

    Perfect addition to home office

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quantity. Easy set up. Works as expected. Must have have for hone office set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works as expected. I was able to add two additional monitors to my all-in-one computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bout this for my wife. She needed it to hook up more than one monitor and it worked really well. It does the job. Would def recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. True plug and go! Tried it with my work laptop and personal laptop and was able to get 3 screens going (including the laptop screen)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual legit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daul legit won't quit! Great product, a little pricey but worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy setup and reliable dual monitor support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Helped sooo much. It made adding on so easy and convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy way to get multi-screen display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter easily lets you connect monitors with HDMI via USB 3.0, no drivers or additional setup. Drawbacks: 1- only one port lets you connect to an HD monitor. 2- if you have more than one USB port on your device, it will not work with all of them. 3- it just hangs down with no support; eventually the plug will bend. 4- if you bump it, even a bit, it loses the connection.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      One of the HDMI ports can output resolutions up to 4K, while the other can output resolutions up to 2048 x 1152. j5create

  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a second monitor with my laptop for a number of years. After recently purchasing a 34" monitor, I realized that using a smaller remote monitor in addition to the big one would enhance what I was doing. After considerable research, a Best Buy employee in the local store put me onto this device. It did exactly what I needed and wanted.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Identifying the right device for one's needs can be difficult and we're glad to hear the JUA365 was able to get you up and running, David.
      Appreciatively,
      j5create j5create

  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no problems at all, first one i bought and will always use this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit does exactly what I needed it to do! I'm using a MacBook Pro and when I opened the package it said, "If using a Mac, download the driver before connecting your adaptor" I did just that, made a few adjustments on my Mac and I was up and running! Simple and straight forward!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Installing the driver before attaching the adapter is key to having an easy set up experience with this adapter. It is good to hear that you were able to get your external monitors set up.
      Thank you,
      j5create j5create

  • Rated 5 out of 5 stars

    Amazing value for the simplicity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my laptop to switch to dual monitors. Highly worth it. Only occasionally will it not display, like it is being restarted, but I suspect this is more to do with my laptop than it is the product. Aesthetically very pleasing to look at.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review, we appreciate it! j5create

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! I was able to extend my laptop screen onto two monitors. I was going to return it if I found something cheaper, but it turns out I bought it at BB at a fair price.I price checked with other vendors online, and anything similar and cheaper would have been an adapter that just mirrored my screen vs. extending it. (I also did not have to install any software to make it work as I learned other extenders require. You just connect everything, and voila!)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backup dongle for HD monitors

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced this with a Dell docking station, and then with a Targus docking station. These are much more expensive but allow multiple USB ad also a display port along with sound output. I carry this as an emergency backup and have only use it a few times.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Supports resolutions up to 3840 x 2160 @ 30 Hz & 2048 x 1152 @ 60 Hz. j5create

  • Rated 5 out of 5 stars

    Dual monitors!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should. I use to connect 2 monitors to my dell laptop because my laptop only has one HDMI output and this solves that problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what its supposed to, best one I've used so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a necessary purchase as I was setting up a home office and need two monitors. The monitors were HDMI which didn’t work for my laptop. So far so good. I don’t know if it this connection or the monitors but sometimes the monitors take a bit to come on line with my laptop. Not a big issue just a delay

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Monitors taking some time to start up can occur under some circumstances and we do apologize for that, there are settings we can look into and adjust and potentially resolve the issue and if you're interested, the support team can be contacted with the information on the packaging.
      Sincerely,
      j5create j5create

  • Rated 5 out of 5 stars

    Excellent adapter for 3 monitors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option for adding more than 1 external monitor to any laptop. Just plug into USB port, plug the monitors into the 2 HDMI ports, adjust the monitor settings in Windows, then VOILA, you have 3 monitors including the laptop screen!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Supports resolutions up to 3840 x 2160 @ 30 Hz & 2048 x 1152 @ 60 Hz. j5create