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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1533 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use and performance of the USB 3.0 to Dual HDMI Multi-Monitor Adapter, frequently citing seamless installation and reliable functionality. Many appreciate its compatibility with multiple monitors and its compact size. However, some customers noted that the price point may be high for some users, and a few experienced challenges with driver installation or occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,533 reviews
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Great dual screen adapter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like a lot of people I started working from home in March. I needed to be able to integrate my work laptop into my sweet setup I already had at home. This was the perfect addition. I am able to use the display ports for my gaming pc right off the video card, and I use the hdmi connections for this adapter to my work laptop. You do need a USB 3.0 port to plug it into, but it was recognized right away. I am able to hook and unhook my laptop easily all the time with no issues. I also got a USB switcher so I could use the same keyboard and mouse for the laptop and desktop. I am very happy with this product!!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hey AWimsatt, thank you very much for the positive input on the JUA365 and we are very glad to hear it is working out great for you. ** Thanks for the positive input on your review as we greatly appreciate it. We constantly strive to improve
      all or any flaws in our devices in order to obtain perfection and better satisfy our customers. Be sure to check out our website for other devices that could also be of great
      usage to you and your colleagues.
      Just as a heads up, we also provide both Spanish and English speaking Technical Support. Thanks again! j5create

  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. My laptop only has one HDMI cable and I was able to find this and works great. Now I have two monitors with HDMI connected and no issues. I am not a gamer I just work on my business so not sure how it would work if I was a gamer

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The adapter is not intended for graphic intensive applications, such as gaming. Best for basic usage such as Microsoft application, browser's (google, firefox, etc.). Thank you for your review. j5create

  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    The setup was easy and quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a dual monitor set up that I use from my Lenovo laptop. The setup was easy and quick. I also had to buy a multi-port USB hub. after connecting this, my second USB port was used by the wireless mouse and keyboard. So I had no extra USB ports.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easy to setup and add displays to work with represent the JUA365. We are glad to hear the multi-monitor adapter is meeting your expectations and facilitating workflow for you, we value your feedback.
      Cordially,
      j5create j5create

  • Pros mentioned:
    Hdmi
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Returned.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product because I realized I did not need it to set up my two monitors

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi, Performance

    Rated 5 out of 5 stars

    Just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found a product which allows me to hook my lap top up to 2 separate monitors and all have independent displays. Very pleased with performance and quality. Note: one of the hdmi outs is standard HDMI and the other is 4k. not sure why but doesnt affect me as I only need this set up for work.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Allowing connectivity to two separate monitors for different usage makes the JUA365 a great choice for both Windows and Mac user - thanks for your feedback, JohnnyAppleseed!
      Regards,
      j5create j5create

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great! Highly recommend if you need a affordable option to have two displays.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy plug in but doesn't work every start up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of plug in and a fast driver update. This doesnt always work each startup though so sometimes you need to reboot computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well quality is good easy to use just follow instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for my computer setup. So far it works well and i am able to use multiple monitors easily. Highly recommend if you need to use multiple devices and dont want to purchase and expensive docking station.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi
    Cons mentioned:
    Lag

    Rated 4 out of 5 stars

    Triple Display

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall satisfied with this for the price. I am able to hook my Dell laptop up to my 2 dual monitors for a total display of 3 screens. Sometimes lags but could be laptop issues is my reason for 4 stars.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easily add two HDMI video outputs through a single USB Type-A port. Thank you for your review. j5create

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great must have got another for my second work station

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works wonderfully! Now I am able to utilize my desk computer monitors in the way I had envisioned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Multi-Monitor Adapter Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has been beneficial. The only issue I encountered was the initial download of the program, which I found to be more challenging than it should have been. The "helpful" setup card provided in the box was not helpful, and I had to visit their website directly to obtain the correct setup link.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    It just works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to connect two external displays to my laptop.. None of the "thunderbolt" dual display adapters I've tried actually worked, at least on the MacBook I'm using. But this adapter just needs a USB 3.0 socket, and a driver you must download and install in advance, and you're ready to go.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      It allows you to add two additional displays through your USB 3.0 port, boosting your productivity by giving you more screen space to work from. j5create

  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    Perfect product for it's use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , used to add my microphone/headset. I would recommend this product if you need extra HD outlets

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Hdmi

    Rated 5 out of 5 stars

    Great product for multiple monitors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted multiple monitors for her work pc and her personal MAC. I purchased two hp monitors for her hp work pc and used this Best Buy product to connect both to her pc with hdmi connections. This product is also compatible with MAC; therefore, the one product will serve both computers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Multi-Monitor Adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Helped me solve a connection issue for using dual monitors on an older laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good HDMI dongle for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for hooking up multiple monitors for work and music studio

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I would buy again. Simple plug in play and has worked beter than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. Works well...................................

    I would recommend this to a friend
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