Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.5 out of 5 stars with 1567 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the USB 3.0 to Dual HDMI Multi-Monitor Adapter for its ease of use, HDMI ports, and overall performance. Compatibility and size are also appreciated features. Some customers have expressed concerns regarding the price, driver installation, lag, resolution, and heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,567 reviews
  • Rated 5 out of 5 stars

    Did Exactly What I Wanted

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to resolve issues that I was having with my computer supporting dual monitors. This did the job. I am very happy with my purchase.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hey BookSnobbery, thank you so much for the positive input on the JUA365 as we constantly strive to better our devices to perfection. The JUA365 and it's unique 2k and 4k HDMI monitors capability makes it so unique. ** Thanks for the positive input on your review as we greatly appreciate it. We constantly strive to improve
      all or any flaws in our devices in order to obtain perfection and better satisfy our customers. Be sure to check out our website for other devices that could also be of great
      usage to you and your colleagues.
      Just FYI, we also provide both Spanish and English speaking Technical Support. Thanks again! j5create

  • Rated 4 out of 5 stars

    Pricey

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great a little pricey quality is very good..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adaptor

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a life saver when I needed to connect two more hdmi cords to my surface pro for my home office and quality is excellent

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easily add two extra displays to any computer. I'm glad the adapter was a life saver . Thank you, Chelci21 j5create

  • Rated 5 out of 5 stars

    Excellent for its purpose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're still doing home office with limited desk space, this item is a must so you can use two monitors without further complications.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      One of the HDMI ports can output resolutions up to 4K, while the other can output resolutions up to 2048 x 1152. j5create

  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and the sales person was very helpful because I did not know what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for work and got it for a great price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Port Splitter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very economical port splitter simple design; Best Buy had exactly what I needed. I needed the port splitter to have dual monitors.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Allows you to add two additional displays through your USB 3.0 port, boosting your productivity by giving you more screen space to work from. j5create

  • Rated 5 out of 5 stars

    3 monitors wonder.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to make a 2 monitor desk in to 3 and work perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both monitors worked !

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for dual monitors. Windows 10 pro had no issues finding this hardware and my two monitors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far Great! I have 2 32inch computer screens and this plug slots me have both screens displayed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked for me just fine. I was extending my screen to use 2 additional monitors and this made it happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need at least two monitors and this does the trick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and handles my 2 monitors! Plug and play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great HDMI splitter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, just what i needed. I was looking for another one and decided to get this one instead. Glad I did.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for purchasing our Adapter. Have a great weekend and enjoy! j5create

  • Rated 5 out of 5 stars

    Dual Connector

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I originally purchased to manage a MACPro with two monitors, this device did not work. However, used it for our game room and home computer. works great

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Properly installing the driver to work on Mac can be tricky, we understand and apologize for the experience you had. We do offer technical assistance for getting the device working as intended; if interested, support information can be found on the casing and a rep will be happy to help.
      Respectfully,
      j5create j5create

  • Cons mentioned:
    Driver

    Rated 1 out of 5 stars

    This adapter causes OS problems.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this adapter because it requires the installation of a special/custom driver from the manufacturer that implements a type of "screen sharing" to enable the external monitors. To do this, the manufacturer provides their own driver which intermittently works. Here are the issues I consistently have to deal with: 1) Often the mouse pointer (arrow) will randomly disappear when moving it from one screen to the other; you just can't see the pointer! 2) If I attempted to "un-dock" the device from my MBP, the screen on the MBP will turn solid white and the only thing you can do to use the laptop again is to press and hold the power button to reboot the system. I opened a service ticket with J5 Create and was told that there was nothing they could do to "fix" the issue -- except not to remove the USB connection while the laptop is powered on. NOT an acceptable response. (Unfortunately for me, due to business travel, I missed the return by window with Best Buy -- by 5 days -- and am now stuck with this faulty device. My advice, DO NOT BUY THIS PRODUCT.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      It sounds like you might possibly have a defective unit. We'd be more than happy to work with you on an exchange and get you up and running properly. Our information can be located on our website on the contact page. Please don't hesitate to contact us.

      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing effective! Was everything that I could ever expect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to spliy video and worked great for what i needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found it difficult to get both monitors configured. After about 30 minutes and a migraine, it finally worked.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HDMI Splitter

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I heard of a HDMI Splitter and I was skeptical but I am grateful for the someone who had a great idea! Bought it in December and works great!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Working great and adding more monitors to your computer is what the JUA365 does best, it's up to 4K resolution makes this a stand out adapter, thanks for the feedback!.
      Regards,
      j5create j5create