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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 363 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the USB-C to 4-Port HDMI Multi-Monitor Adapter. Many appreciate its HDMI capabilities, connectivity options, and compact size, finding it a worthwhile investment. However, some users have reported concerns regarding heat generation and compatibility issues, particularly with certain systems. A few have also mentioned potential lag and outdated Mac compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 363 reviews
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it should do. Expanded my laptop to 4 screens seemlessly, whereas previously I was using a 13 in 1 hub that glitched frequently upon startup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Works well and didn’t break the bank. Very happy.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Nice 4 output display adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The J5 Create is great. The only issue I've come across so far is that it does not work with my Blackmagic ATEM Mini Extreme switcher.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Has a few issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works overall. It has had a few issues mainly because it doesn’t give you very good instructions. We had it all set up so the screens worked fine and then the next morning one wouldn’t respond and they were moved all around. I don’t know if it took the computer time to recognize the set up or what. Our biggest issue is that it the box itself gets very hot and we have it sitting out where it’s ventilated. After a few days we didn’t haven’t had any glitches other than the heat. But our house hasn’t burnt down yet.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      It is good to hear that the adapter is working well for you. This adapter will seem warmer than other adapters because it has an aluminum casing. The aluminum casing will transfer more heat from the internal components than a plastic case would. Thank you for sharing your review and feedback.
      Have a great day,
      j5create j5create

  • Rated 5 out of 5 stars

    Used as a docking station

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Used to dock think pad to multiple monitors

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Decent Price for a Decent Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what it’s needed for. Not much more to say. Worth the money if you need the ports and connectivity options.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Office

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I love that I can hook up all my screens for my office

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Connector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked how easy it was to use and how effective it was for what I needed it for

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fulfilled my multiple monitor needs. Very happy.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi there Clow, we really appreciate the review on the JCA366 as it is one of our more popular devices since it provides the user with four additional monitors.
      Thanks,
      j5create j5create

  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Have not felt any heat as some mentioned. Powered up three monitors easy, quick and resolution looks great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Docking station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not work with my monitors. I had to buy another one.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    need it for your external monitors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does the job gets hot sometimes replacing an older model cause its cable got damaged

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Reasonable price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. The only complaint would be it gets pretty hot but hasn’t caused any problem yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this adapter because I wanted to attach two TV screens I use as monitors for webinars and streaming. This adapter makes moving documents between screens a breeze with the help of a downloadable driver. Very happy.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Looking for the right adapter to meet your needs can be difficult and we are excited to hear the JCA366 is meeting your expectations. For simple PowerPoint, mirror, or working, the JCA366 makes the perfect add-on for your computer - thanks for your review!
      Cordially,
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Hardwar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product - does the job - just learning the systems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product . Did the job well.I bought this to connect 3 samsung monitors to my laptop and it worked well . I strongly recommend using their custom software ( instructions in their package ) for ease of operation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug and play

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to access, plug, and play great to have this item for travel and conferences for easy data share.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as stated. Simply follow the instruction, down load the driver and plug it in.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Works great surface pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what its supposed to but cannot be used with anything else. I planned to use this downstream of another adapter so that i could charge my surface pro while spilting the screen. No go. Must be used independently. Works great tho.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review. Unfortunately, we do not recommend daisy-chaining with other devices, since we cannot guarantee it will work. j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what the doctor ordered on this device. I have 3 monitors that use HDMI and I can utilize all of them vs using an old docking station that didn't recognize one of them.

    I would recommend this to a friend
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