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Customer Ratings & Reviews

Your price for this item is $24.99

Customer reviews

Rating 4.6 out of 5 stars with 1330 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the USB-C to 4K HDMI Adapter's ease of use, reliable HDMI functionality, and compatibility with various laptops. Positive feedback also highlights the adapter's build quality and compact size. However, some users experienced the adapter becoming warm during use and occasional connection issues. A small number of users also reported concerns about potential battery drain when using the adapter with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,330 reviews
  • Rated 3 out of 5 stars

    Was just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it to covert display to type c, didn't quite work the way I wanted

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      I am sorry that this was not the correct device to suit your needs. The majority of display adapters only work in one direction. If you have any future questions about J5Create devices our highly trained customer support team is available by phone, email, or live chat. Their contact information is printed on the device packaging and on our website under the support tab.
      Thank you,
      -J5Create j5create

  • Rated 3 out of 5 stars

    gerat consept

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not work for me. i need it for my galaxy note 10 plus but loses signal.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      If you are still having trouble with the cable connecting I would recommend contacting j5create customer support for assistance. You can find our contact information on the j5create website under the ‘Support’ drop down.
      Thank you,
      j5create j5create

  • Rated 3 out of 5 stars

    I will have to return this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will have to return this item I will try to exchange it for a different one

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      For determining which device is best for your needs, we recommend contacting the support team on the packaging and a representative will be more than happy to assist.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described, better quality than I was expecting.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Obtaining the correct device to meet your expectations can be tricky and we are glad to hear the JCC153G got the job done.
      Appreciatively,
      j5create j5create

  • Rated 3 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced for what it does and takes way to long to figure out how to use it

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Cab4, when it comes to the JCA153G, compatibility will depend on the device in use with it. If your phone, tablet, or computer does not support video output capability via USB-C, you will not be able to output video using this model. Instead, we recommend the JCD381 for example which requires software installation and that will work for you.
      Respectfully,
      j5create j5create

  • Rated 3 out of 5 stars

    It was okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was overpriced. I returned it. It worked fine though.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Jessica,
      Sorry to hear that you felt that the adapter was overpriced. We do our best to balance producing quality products and setting them at competitive price points.
      Thank you,
      The j5create Team j5create

  • Rated 1 out of 5 stars

    Didn’t work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not do what the employer told me it would do. It was a waste for me.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C to 4K HDMI Adapter allows you to connect a USB-C-enabled laptop, tablet, or smartphone to an external display or projector via HDMI. Its main purpose is to output high-definition video and audio—up to 4K resolution at 30Hz—to an HDMI monitor, TV, or projector.

      It’s a plug-and-play adapter (no drivers required) and is compatible with USB-C devices that support DisplayPort Alternate Mode. j5create

  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    J5HDMIAdapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product gets extremely hot. I just hope it does not effect my laptop as or the monitor that are connected. I want to know if this will last longer. And I do not recommend it to anyone.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi iMty, generally, adapters emit some heat as a normal part of its operation, especially when the laptop or desktop is in use while the battery is charging or not. The body should never become too hot to handle. If you have any other question, please contact j5create and an agent will help you with any questions you may have. Thank you, j5create. j5create

  • Rated 1 out of 5 stars

    Doesn't work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking I was able to use it for my 1440p 144hz monitor. I was using it for my M1 Max MacBook Pro to set up quadruple monitors. On the box, it says it supports 3840x2160 60hz. If you do some calculations, that would be about 14.93 Gbps for the bandwidth. When I tried to use it with my 1440p and 100 hz (MacOS looks like it caps at 100hz for the monitor I have), the bandwidth should be 11.06, which is far less than 14.93. Therefore, it should have been able to drive the monitor a lot easier.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      This Video Adapter is Compliant with HDMI 2.0, 4K @ 30 Hz to 4K @ 60 Hz. Unfortunately, we have not tested this adapter on a 144 Hz monitor. We apologize for the inconvenience. j5create

  • Rated 1 out of 5 stars

    Does Not Last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. This adapter lasts a few months with minimal use. Third one I have replaced. J5 will replace it if you pay shipping back to them and are out an adapter in the meantime. Look elsewhere.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on j5create website under the Support tab. Thank you. j5create

  • Rated 5 out of 5 stars

    Yep

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised. I cant complain. Love this plus is was priced very reasonably.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far, Wish the cord could have been a little bit longer so everything could be a little spaced out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still use this item to til this day awesome product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work for my HP All in One desktop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because the staff assured me that it would work to extend to a third screen on the HP - Pavilion 27" Touch-Screen All-In-One - Intel Core i7 - 16GB Memory - 1TB SSD - Sparkling Black computer I was purchasing. But it doesn't work and now I may have to return my computer because I need 3 monitors. It will probably work for other people and I got the wrong info but my advice is do your own research.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Unfortunately, it's possible that the HP AIO may not support PnP (Plug n Play) devices over USB-C. The other option will be JUA365 that requires an installation of a driver and will allow dual displays for your AIO computer. j5create

  • Rated 2 out of 5 stars

    Didnt work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for my switch and monitor, unsure why

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C to 4K HDMI Adapter requires an available USB-C port that supports DisplayPort Alt Mode features to transmit audio and video signals. Please refer to the manufacturer of your hardware for more information on your device. Thank you. j5create

  • Rated 2 out of 5 stars

    Converter Fail

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea is great, but it would be even better if this converter actually opened up my USB. Completely dissatisfied with this product

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Sorry to hear that the adapter did not meet your needs. I would recommend the JCA379, it will provide the USB-C to HDMI adapter, USB-C power pass through, and a USB-A data port.
      https://www.bestbuy.com/site/j5create-usb-type-c-to-hdmi-external-video-adapter-with-power-delivery-white/5930600.p?skuId=5930600
      Thank you,
      j5create j5create

  • Rated 2 out of 5 stars

    HdMI

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be glitchy and not a very friendly product for on screen usability while hooked up by wire. Also little stiff and bulky.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      The JCA153G is a plug and play adapter that will connect a USB-C port that supports video output to an HDMI cable. If you are having issues with the adapter our customer support team would be happy to help. You can find our contact information on the j5create website under “Support”
      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    Solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 5 of them and the work great! The carry 5.1 audio well too

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Great product for mirroring your DP alt-mode supporting phone or adding another screen to a thunderbolt 3 supporting computer; the JCA153G supports up to 4k resolution along with durable build making it a hot choice.
      Cordially,
      j5create j5create

  • Rated 1 out of 5 stars

    Keep on burning out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two, both burned out, not very durable. I wish the company would make better products. Or at least have diffent tiers sold in best buy.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Using the USB-C to 4K HDMI Adapter with incompatible devices or connecting it to a device that exceeds its specifications can lead to issues. Ensure that the adapter is compatible with the devices you are connecting.

      Electrical issues in the environment, such as power spikes or fluctuations, can contribute to the burning out of electronic devices.

      Please contact j5createTechnical Support Team, so that they can get more information from you. Their information can be found on j5create website under the "Support" tab. Thank you. j5create

  • Rated 4 out of 5 stars

    nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this one a lot. works well with my Samsung 4k TV!!!

    I would recommend this to a friend