Customer Ratings & Reviews
- Model:
- JCA153G
- |
- SKU:
- 6201446
Customer reviews
Rating 4.6 out of 5 stars with 1330 reviews
(1,330 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the USB-C to 4K HDMI Adapter's ease of use, reliable HDMI functionality, and compatibility with various laptops. Positive feedback also highlights the adapter's build quality and compact size. However, some users experienced the adapter becoming warm during use and occasional connection issues. A small number of users also reported concerns about potential battery drain when using the adapter with certain devices.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
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||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fgfdhfgdfgsdvbnghhefggjgrthgfjtyhdfhtghfrgfrghrtfgdfgrt
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed something to mirror my phone on my smart tv and this has provided that.
I would recommend this to a friendBrand response from J5create Team
Posted .Phones supporting video output via USB-C can now be viewed on larger screens with adapters such as the JCA153G; simply connect it and enjoy!.
Appreciatively,
j5create
Rated 1 out of 5 stars
USB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never used the usb. Was not aware that there is only 2 week window instead of the more normal 4 weeks.
I would recommend this to a friendBrand response from J5create Team
Posted .The USB-C to 4K HDMI Adapter allows you to connect your device to a 4K TV or monitor with video and sound supported.
Rated 2 out of 5 stars
Still trying to use it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not got it to fully work. Don't know if it is me, my phone, or my TV
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In order to narrow down the exact issue you are experiencing, we recommend contacting support on the packaging or website and a specialist will be ready to assist in resolving this, thank you. j5create Team.
Rated 2 out of 5 stars
not a great value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.may fail, unstable connections at times for such an expensive produc
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello, the video adapter works with a feature called "DisplayPort Alt Mode" for video output. Please refer to the manufacturer of your hardware for more information on your device. Sincerely, j5.
Rated 5 out of 5 stars
great adapter for my Mac!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is exactly what I was looking for and it had a price I loved.
I would recommend this to a friendBrand response from J5create Team
Posted .The right device at a great price, supporting up to 4k resolution is what the JCA153G is all about - it's solid, sturdy build make this a top choice for adding another screen to your set up.
Gratefully,
j5create
Rated 2 out of 5 stars
Doesn't work with Pixel phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked with my Chromebook but didn't work with my pixel phone so i returned it
I would recommend this to a friendBrand response from J5create Team
Posted .Cabo, we greatly value your input on the JCA153G. Because the JCA153G requires that your device support video output via USB-C in order to output a video signal and the Pixel does not support such capability, this would not work unfortunately. Instead, the JUA165C will allow you to do so. If interested in learning more about the JUA165C, please feel free to either contact us with our information printed on the casing, or going to our website. We apologize for the inconvenience this may have caused and hope we can still assist.
Sincerely,
j5create
Rated 5 out of 5 stars
Good cable converter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good cable converter let's me watch my cell on a TV. Good price
I would recommend this to a friendBrand response from J5create Team
Posted .For DP alt-mode supporting phones, the JCA153G will allow you to mirror the screen onto a bigger display in seconds - simply plug it in and enjoy.
Sincerely,
j5create
Rated 5 out of 5 stars
WORKS GREAT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for using a projector with the computer.
I would recommend this to a friendBrand response from J5create Team
Posted .For using an additional monitor, projector, or TV with your computer, the JCA153G makes a great fit; it's flawless performance and top quality make this a must have.
Regards,
j5create
Rated 2 out of 5 stars
Did not need adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning this item as I did not need it
I would recommend this to a friendBrand response from J5create Team
Posted .Hey there and thanks for taking the time to leave a review. If you have any questions regarding any of our adapters with your devices, please feel free to reach out to us and an agent will gladly answer any questions or concerns you may have.
Sincerely,
j5create
Rated 2 out of 5 stars
Works, but..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Items will work, but needs another power source for some laptops. Not helpful
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Obtaining video output is one thing, when it comes to also charging the computer while in use is another. We're sorry to hear the JCA153G is not capable of charging your laptop; we do have the JCC155G that is capable of supporting up to 100 watts of pass through charging. For further information, we recommend contacting support on the casing and an agent will be glad to assist.
Respectfully,
j5create
Rated 1 out of 5 stars
Didn't work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for what I needed it to do couldn't tell you the reason why I did it
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In order for the USB-C to 4K HDMI Adapter to work the USB-C port on phone, tablet, or laptop must support DisplayPort Alternate Mode. Our customer support team can assist you with any questions you may have about the product. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Rated 4 out of 5 stars
useful tool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for connecting to the classroom computer for my teaching demos.
I would recommend this to a friendBrand response from J5create Team
Posted .Due to it's PnP nature requiring no driver installation for full functionality, the JCA153G makes a top seller for adding another screen to your set up - thanks for the positive review!.
Cordially,
j5create
Rated 1 out of 5 stars
Does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems the product does not work for my intended application: connecting a HMI monitor and a camera to my laptop
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C to 4K HDMI Adapter is intended to connect to a computer with an available USB-C port that supports DisplayPort v1.2 Alt Mode to transmit audio and video signals to a TV, monitor or protector equipped with an HDMI input.
Rated 2 out of 5 stars
Didn't work with Samsung note10+
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work. It did not work. It did not work No good
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm sorry to hear that! We have tested this product and been able to get it to work with the Samsung Note 10. It sounds like you might have a defective product and we'd be more than happy to help you with this. If you'd contact my customer service team we can set up for an exchange. Our information is on the back of the back of all of our product boxes, and on our website.
Thanks,
j5create
Rated 1 out of 5 stars
Didn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work , purchased to connect the usb-c output from a MacBook and it start flickering lucky for me one of the other speaker have the original Mac usb-c to HDMI and he loaned to me . Total junk , lost money.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Ronnie, thank you for your input on the JCA153G. I regret to hear about the flickering you experienced. This could be due to a defective HDMI cable, too long of a cable, conversion cable being used and more. For such situations, we recommend contacting the support team; their information can be found on the packaging and website. I sincerely apologize for your negative experience with us and look forward to working with you if needed.
Respectfully,
j5create
Rated 1 out of 5 stars
Others worked great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using item on HP laptop w/Windows 10. This item has not worked for me. I've tried it on my 48" TV/Monitor and my 40" TV/Monitor. I have a Type C >USB, works great. USB>HDMI works great. USB>VGA works great. This item works fine at the store where purchased.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Properly setting up the JUD380 to work on your computer can be stressful and we apologize. In order to narrow down the root of the issue, we would highly appreciate the opportunity to troubleshoot this and see if we can get it working. If possible, support information can be found on the casing and a specialist will be ready to lend a helping hand.
Thank you,
j5create
Rated 1 out of 5 stars
Item does not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed an adapter to connect my Lenovo Yoga 920 which I purchased at Best Buy to an external display. The Best Buy associate recommended this adapter but it does not work.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate your feedback. If you would consider contacting the j5create customer support team they would be more than happy to assist you with getting the adapter working for you. In the event that the adapter is defective they can assist with a product exchange under our two year limited warranty. Our contact information is printed on our product packaging and is also available on the j5create website under the ‘Support’ drop down.
Thank you,
j5create
Rated 1 out of 5 stars
Not compatible with 2017 MacBook Pro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with 2017 Apple MacBook Pro. It detects the display but continued to randomly flicker intermittently making it unusable for our presentations.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi jnorman, thank you for your feedback. I recommend calling in and our agents will be able to help troubleshoot with you on the issue you are experiencing. Our contact information can be found on our website. We look forward to hearing from you. Cordially, j5create.
Rated 1 out of 5 stars
Didn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work with y android. This is the third adaptor I have used and no luck. I tried it on my new and old tv. Don't know if I am doing something wrong.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
To be able to mirror with the JCA153G your phone will need to have a built in feature called display port alternate mode. We would recommend checking the manufacturer’s specifications on your phone to see if it has this feature.
Thank you,
j5create






