Customer Ratings & Reviews
- Model:
- JCA153G
- SKU:
- 6201446
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the USB-C to 4K HDMI Adapter's ease of use, reliable HDMI functionality, and compatibility with various laptops. Positive feedback also highlights the adapter's build quality and compact size. However, some users experienced the adapter becoming warm during use and occasional connection issues. A small number of users also reported concerns about potential battery drain when using the adapter with certain devices.
This summary was generated by AI based on customer reviews.
Not the best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really the best product for me. False advertisement stated on the box to which I could connect this product to my phone. Did not work.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
For this device to work with your phone your phone needs to have a USB-C port that supports display port alternate mode. If you have any questions about this our customer support team would be happy to answer them. You can find our contact information on the product packaging and on the j5create website under “Support”.
Thank you,
j5create
HDMI to DisplayPort Doesn't Work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adapter doesn't register from HDMI (iMac mini) to DisplayPort (ASUS 49' monitor)
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C to 4K HDMI Adapter is intended to connect to an available USB-C port on a computer with DisplayPort Alt Mode supported and HDMI port connected to an HDMI cable to an available HDMI input of a display. Thank you.
Nice adapter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice HDMI Adapter, no complaints, it works well.
I would recommend this to a friendBrand response from J5create Team
Posted .No driver installation required, utilizes DP alt mode instead.
Save your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product felt very cheap and was not worth the money.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C to 4K HDMI Adapter is PnP device, no driver installation required, utilizes DP v1.2 alt mode instead.
Does not work with Razor Gaming Laptop and Monitor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not compatible with my Razor Blade Stealth and Samsung Curved LED Monitor. Hence, the negative review.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello GamingDad, if the Razor computer does not support PnP devices, you would need the JUA354 and load the Windows driver. If you have any questions, please feel free to contact us and we'll be glad to assist you. Kindly, j5create.
Unhappy customer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't help to share any video from phone to TV nor did it adequately explain hot it works.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello there, mobile phone would have to support PnP device with DisplayPort Alt. Mode. I recommend calling in so our representatives can look up the specifications of your phone and suggest the right device for you. Kind regards, j5create.
Wrong item
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They recommend wrong item for our needs and unable to do our work from home during this pandemic
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Sandra!
I'm so sorry to hear that this happened! If you'd contact my customer service team we'd be more than happy to help you find a product that suits your needs and help get you up and running. Our information can be found on the back of all of our product boxes and on our website.
Thanks,
j5create
Does not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item does not. Video freezes and skips during playback on a tv. I will be returning
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Robert,
I apologize for the inconvenience that this has caused you. There are different reasons why this could be happening, but my team is ready to assist you in finding out the cause or exchanging this device for a tested one that we can confirm will work with your set up. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
Looks nice but does not work with all LG monitors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The adapter did not work on my LG monitor model 27UK600. I guess it may work on other type of monitors.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Because the JCA153G requires a feature called DP alt-mode/Thunderbolt 3 on the computer, or device being used to output video signal, it may not output video with everything. In order to determine whether or not your device supports such feature, we recommend contacting the support team on the packaging and an agent will be glad to assist. We apologize for the troubles you experienced and hope we can improve. Feel free to contact support for comments or concerns as we strive for perfection.
Respectfully,
j5create
Usbc to hdmi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great had to buy different one keeps cutting off do not buy this product
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Good day,
Your experience does not seem consistent with the normal operation of the JCA153G. I regret that you the adapter did not perform as expected for you. We appreciate your feedback.
Thank you,
j5create
worked only once!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was good but it only worked once. Unfortunately, it's too late to return it! :(
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Liz!
I'm sorry to hear this but it sounds like you have a defective product. If you still have it, please reach out and contact us and we can work with you on an exchange. Our contact information can be found on our website under the contact page.
Thanks,
j5create
Will Not Work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This UBS device would not work in my laytop. I would not recommend this product.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm so sorry to hear that you've had difficulty with our product. My customer service team is always available to assist you when things like this happen and we'd be more than happy to help you get up and running. Our information is found on the back of all of our product boxes and on our website.
Thanks,
j5create
Bad connection
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept cutting out and would have to plug it in again and take it out, cheap
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate you taking the time to leave a product review for this adapter. Commonly when there are more connections in a chain it is more likely for loss of video quality, a connection being broken, or even a total loss of signal. For a direct connection between a USB C device and HDMI display the cable in the link below is a good alternative.
https://www.bestbuy.com/site/j5create-6-usb-type-c-to-hdmi-cable-gray/6185300.p?skuId=6185300
Thank you,
j5create
Wasn’t what I needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good if it’s what you want but I didn’t need it and over priced
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We appreciate your feedback Josh,
I am sorry that this device is not the one you needed. J5Create makes wide array of display adapters, cables, and other peripherals. Our customer service team is available to help you determine the product that fits your needs. Contact information for customer service can be found on the device packaging or on our company website (phone, live chat, and email support are available).
Thank you,
J5Create Team
Decent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great have had no issues with the product good
I would recommend this to a friendBrand response from J5create Team
Posted .Great product for adding another screen to your computer or simply mirroring your DP alt-mode supporting mobile device to a larger display; the JCA153G's PnP nature will have you up and running in seconds.
Sincerely,
j5create
Works Great but Tethered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but would prefer a wireless connection.
I would recommend this to a friendBrand response from J5create Team
Posted .Wirelessly viewing a phone or computer screen to a TV is achievable with a different adapter such as the JVAW56, JVAW53 and if interested, we would value the chance to discuss them with you. Our support information can be located on the casing and a rep will be happy to lend a helping hand.
Thanks,
j5create
- Pros mentioned:Ease of use, Size
Your phone's best friend.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Perfect size to carry in your pocket. Best for those on the run between demonstrations without having to carry a laptop.
I would recommend this to a friend - Pros mentioned:Ease of use, Quality
Superb Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and output. Very easy to use and easy to take out. It alsonworks for lt and phone if you have additional accessories to connect
I would recommend this to a friendBrand response from J5create Team
Posted .Compatible with DisplayPort Mode over USB-C.
HDMI Adapter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works as was expected and was also priced right.
I would recommend this to a friendusb cord
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love it i want to winn 400dollar i love every prod
I would recommend this to a friend