Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$21.99
Save $3
The comparable value is $24.99

Customer reviews

Rating 4.6 out of 5 stars with 1480 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the USB-C to 4K HDMI Adapter for its ease of use, HDMI connectivity, broad compatibility, and overall quality. The adapter's size is also appreciated by some users. However, some customers have reported concerns about heat generation, inconsistent connections, and rapid battery drain when using the adapter with their phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,480 reviews
  • Rated 3 out of 5 stars

    j5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this item, I returned it to the store, as I found it didn't suit my needs. The good news is that Best Buy has a great return policy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did it’s job perfectly, small and convenient to hide away.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Does NOT work with iPhone 15 Pro

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of 12/05/23, this adapter does NOT work with iPhone 15 Pro. Dont buy this expecting it to work, it will not. It stretches the image weirdly and it doesnt give you any audio. Could be an iOS issue or an issue with the adapter, but either way im not impressed.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      iPhones may not mirror the screen to external displays in the same way as some other devices, and the experience can vary depending on the app and content. iPhones may not automatically route audio through external displays. For audio output, you may need a separate solution, such as connecting external speakers to the iPhone or using Bluetooth audio devices. j5create

  • Rated 3 out of 5 stars

    Did the job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pricey with no other options available. A bit surprised

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still use this item to til this day awesome product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised just not with fire tablet returned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient Unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very handy little adapter that works as expected without any issues. The picture quality on the monitor is excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure why I got this brand.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in a rush after buying my MacBook Pro and needed to be able to connect it to my tv in the bedroom. I should have picked up the Apple brand one instead. Some times it reads the tv, sometimes not .

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Intermittency can lead to disappointment and we are sorry to hear this was your experience with the JCA153G. Because the JCA153G connects via USB-C, it is possible that if there was a cover on the Mac it could have impeded a snug connection that is required for proper functionality. In order to further investigate and get the device working as intended, we recommend reaching out to support on the casing to speak with a rep and they will be glad to help.
      Cordially,
      j5create j5create

  • Rated 3 out of 5 stars

    Not what i expected

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to use this for my computer to my 50 inch tv but the motion delays a little but sound was good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Old iMac

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didnt work for my old Mac so I cant rate it. There was nowhere to plug it into.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      This USB-C to 4K HDMI Adapter is designed for devices with a USB-C port that supports video output (DisplayPort Alternate Mode), which may not be available on some older Mac models. j5create

  • Rated 3 out of 5 stars

    Doesn't work with phones!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't read the description carefully and learned only after I bought it that it won't work with phones - only computers. I needed it to work with my phone so I returned it.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Ollie!

      I would like to apologize for the inconvenience that this has caused you. If you would contact my customer service team, we would be more than happy to help you find a device that suits your needs and assist you in getting up and running. Our information can be located on the back of all of our product boxes and on out website under the support tab, where you can also find links to our live chat and phone services.

      Thanks,
      j5create j5create

  • Rated 3 out of 5 stars

    Mark Reviewed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately not the item that i needed. Needed something else.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working okay, I notice a definite degradation in quality to the monitor from the laptop vs another docking solution I used.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We recommend using a 10Ft HDMI cable, to avoid signal degradation. Please make sure all updates on computer is current such as Bios, chipset, drivers, etc. ** If you require further assistance; please contact the j5create Technical Support team and we will be glad to further assist if necessary. Thank you. j5create

  • Pros mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Left me out to dry.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter worked with one projection system, but then left me out to dry in a second presentation. The image appeared, blinked off, blinked on again, blinked off again ... just impossible. I purchased the Apple adapter and it worked fine. Tested this one again, and the blinking was there. Avoid this product.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      This Video Adapter works with devices that can support "DisplayPort Alt Mode" over USB for video out. Please refer to the manufacturer of your hardware for more information on your device. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you. j5create

  • Rated 1 out of 5 stars

    Incorrect Adapter Recommendation

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable was recommended to me by a sales rep to connect my lap top and monitor. It did not work, was the incorrect size needed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great With My Set-Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed it to get my set up working 100%. This was the last piece to a very complex set up.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Supporting up to 4K resolution, requiring no complex driver installation represent the JCA153G; it's solid, durable build make this a one of a kind.
      Appreciatively,
      j5create j5create

  • Rated 3 out of 5 stars

    Very loose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the HDMI side is very loose and ends up disconnecting the screen. Wouldn't recommend if the laptop you connect it to is something you disconnect often.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We're sorry to hear the JCA153G is loose, causing a bad experience - we do have other adapters available and would love the opportunity to discuss them with you to find a better fit for your needs; if interested, our support information can be found on the packaging and an agent will be ready to help, thank you.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Hopefully it works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it so that I can run a 2nd external monitor because my laptop only has 1 hdmi slot.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The JCA153G's unique capabilities supporting up to 4k resolution at 60 Hz along with solid build makes this an attractive choice for adding another display to work off - thanks for the positive review!.
      Appreciatively,
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    if you need a project and laptop hookup, get this.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what i needed to hook a projector up to my macbook

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got for my work computer to display things or watch things from my computer to my non smart tvs and it works well.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Mirroring your computer to work off a bigger screen is what makes the JCA153G special; simply connect and go!.
      Appreciatively,
      j5create j5create