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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1318 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the USB-C to 4K HDMI Adapter's ease of use, reliable HDMI functionality, and compatibility with various laptops. Positive feedback also highlights the adapter's build quality and compact size. However, some users experienced the adapter becoming warm during use and occasional connection issues. A small number of users also reported concerns about potential battery drain when using the adapter with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,318 reviews
  • Rated 5 out of 5 stars

    excellent for Chromebooks with the USB-C video out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our kids' school-issued Chromebooks come with the USB-C port, and we bought this adaptor to use existing HDMI cables for our HDMI-equipped Insignia TV, so the kids would have a bigger screen to do their distance learning (the school-issued Chromebooks are very tiny)

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      This adapter is an easy solution for connecting a USB-C port with Display Port Alternate Mode to another display. It is great that this is helping with distance learning. Have a good day.
      Cheers,
      j5create j5create

  • Rated 5 out of 5 stars

    Works just as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Easy to use and does exactly what i bought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2160p @ 60Hz!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been searching around for a proper UHD HDMI dongle and found a few but they all were capped at 30Hz. If you can get it for $40 or less it’s a decent deal but I haven’t had any issues arise from it for over a month. If you’re looking for a USC C to HDMI adapter and need 4K at 60Hz, don’t assume it’ll run at 60Hz. If a product description doesn’t specifically say 4K 60Hz, it’s only 30Hz.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Lrhank, when it comes to obtaining 60 Hz with the JCA153G, this comes down to the graphics card on your computer. If the graphics card supports such capability, you will achieve it, if not, this is due to the specs of the graphics card on your computer. Otherwise, we are glad to hear about your satisfaction with your purchase!
      Cordially,
      j5create j5create

  • Rated 5 out of 5 stars

    Great Connector!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent connector! Used this to set up a second monitor with my Dell laptop and it worked perfectly. I was afraid it was going to be more complicated to get two monitors working, but this was a breeze. The associate at Best Buy knew exactly what I needed and pointed me in the right direction! Thanks for the help!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Tim,
      It is as simple as plugging it in and you will have your second monitor. Glad to hear that you shopping experience was pleasant as well. We appreciate you sharing your review.
      Thank you,
      j5create j5create

  • Rated 5 out of 5 stars

    A good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it did everything I expected it to do & it is essential to me every time I need to watch something from my laptop for the tv. The people who helped me look for it were very nice and chill about it. The price was reasonable and I definitely recommend it for anybody who needs one.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Jacob, I'm happy to hear you like the Video Adapter and it's nice to be able to connect to a monitor/TV with no drivers. Enjoy! j5create

  • Rated 5 out of 5 stars

    Display Adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Good price. Good price. Good price. Good price. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter does the job. I used it to connect an external monitor to my macbook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap but effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. My laptop doesn't really accept many adapters but this one did the trick and worked when I offered it to colleagues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Feel no slow downs etc. Quick and easy as plug and play. Can’t go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dot Dot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this USB to connect my Mac Air to my Samsung Monitor so that I could have a bigger screen and also to have a double screen .....this USB does the job with no problem and the price was reasonable ....I do recommend this item for purchase. I really think you will be satisfied w/this USB...

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      DisplayPort v1.2 required on graphics card or video source to support 4K x 2K @ 30Hz resolution j5create

  • Rated 5 out of 5 stars

    HDMI Adapter for the save...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Easy to use with my MacBook Pro and PC laptop to watch movies and larger screen on my tv. I bought two of these. Great price, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USB-C HDMI Adapter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an adapter for my laptop which does not have a USB port, most new laptops only have USB and Type C ports. Works as advertised but gets hot after long use. If it ever loses image just unplug it and plug it back in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a way to connect my Samsung cell phone to my non-smart TV, so as to be able to watch Hulu, Netflix, etc. more comfortably. I picked this up adapter, brought it home connected it with a 12' HDMI cable (note: You will need an HDMI cable to connect the adapter to your tv) and within 5 seconds my phone screen was being mirrored. The image and sound quality are excellent. I can highly recommend this adapter.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Excellent quality when it comes to streaming video and audio - the JCA153G's PnP design gets you up instantly.
      Thanks meIT,
      j5create j5create

  • Rated 2 out of 5 stars

    Didn’t work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very stylish and pretty compact, but it really didn't work, I hooked it up to a duel monitor, HDMI cable that I purchased and phone at best buy witha assistance, left the connections in place, and when I got home to plug it in to charge the laptop it didnt come back on the screen, so I just returned it

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      In order for the USB-C to 4K HDMI adapter to work with a phone, the USB-C port on the phone must support DisplayPort Alternate Mode. If you have any questions please reach out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you. j5create

  • Rated 5 out of 5 stars

    Helper tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my project that I have. It converted my Chromebook so I was able to do zoom on a larger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s great, can’t really knock off stars for anything. It might be a little delayed sometimes but I haven’t tried any other adapters to compare it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Staff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is what I have been shopping for and Thanks to the staff of the Best Buy, Aiea they directed me to this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Dongle!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. It is very high quality. It is very nicely made and feels good to touch. Connectors are also high quality. Works with Macbook Pro (2019). I would recommend to anyone looking for a way to hook up their laptop to a bigger monitor or TV screen.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The video adapter is a Plug n Plug and works great with computers supporting DP Alt Mode. Thank you for your review! j5create

  • Rated 5 out of 5 stars

    So portable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly enjoy the size and length, very easy to carry.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Very easy to carry and right size, supporting up to 4K resolution @ 60 hz guarantees a smooth, lagless video quality.
      Cordially,
      j5create j5create

  • Rated 5 out of 5 stars

    Another working dongle!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's an adapter for everything now and apparently I have them all. My next purchase will be a container to hold all of my dongles.

    I would recommend this to a friend
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