Customer Ratings & Reviews
- Model:
- JCT425
- |
- SKU:
- 6343709
Customer reviews
Rating 4.2 out of 5 stars with 189 reviews
(189 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the Wood Monitor Stand with Docking Station for its easy assembly, space-saving design, and the convenience of its USB ports and docking station. While some find the price to be a bit high, many customers appreciate its functionality and connectivity features.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
I like it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The next best thing for my iMac since there is no wall mount for it.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Glad to hear that the monitor stand is working well with your iMac. We appreciate your feedback.
Thanks,
j5create
Rated 5 out of 5 stars
Solid construction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Well built. Easy to setup. Solid construction.
I would recommend this to a friendBrand response from J5create Team
Posted .Plug n Play device, no software is required.
Rated 5 out of 5 stars
Very nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for office. Cleans up the cord clutter and helps to look professional.
I would recommend this to a friendBrand response from J5create Team
Posted .Professional presentation is what makes the JCT425 standout from many other devices, due to it's wooden design, it is a very attractive choice for a lot of office workers. We're happy to know it is to your satisfaction.
Regards,
j5create
Rated 5 out of 5 stars
Pretty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great dock for a MacBook!! My Mac works great with this!!
I would recommend this to a friendBrand response from J5create Team
Posted .Due to the plug and play architecture of the JCT425, the wooden docking station provides the user with various ports for different capabilities and uses, we appreciate you taking time out of your day to submit this review!
Respectfully,
j5create
Rated 5 out of 5 stars
Stand
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This helped me get through while I was using my MacBook Air.
I would recommend this to a friendBrand response from J5create Team
Posted .Save space on your desktop and reduce clutter all at once with this eco-friendly monitor stand.
Rated 5 out of 5 stars
Stand
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use all the time! Very helpful! Love this purchace!
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for purchasing our Docking Stand. Enjoy!
Rated 5 out of 5 stars
Monitor stand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item use it every day solid great item durable
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you Elizabeth, for your review and rating. Cheers!
Rated 5 out of 5 stars
What is this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great but sure what this is I did t order this
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Rini, The JCT425 Monitor Stand is a great plug and play device as it requires no driver installation; if you ever have any questions or concerns, we would highly recommend contacting the j5crate support team.
Sincerely,
j5create
Rated 2 out of 5 stars
USB Hub unusable on a MacBook Pro
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful stand, but many are. I bought mostly for cord management, and to reduce clutter. Even with the 11/21/19 update from J5, the hub is unusable. Eventually my MacBook Pro crashes. I'm keeping in hopes the driver updates eventually correct the problem, otherwise I have drastically overspent on monitor stand.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Paul!
I'm really sorry to hear about the troubles you've been having. Please don't hesitate to reach out to us and we'd be more than happy to assist you in restoring the full functionality of your device.
Thanks,
j5create
Rated 2 out of 5 stars
Nice looking overpriced monitor stand - no dock.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agree with a lot of the reviews that cited issues with the hub. Stand is lovely - the hub is crap. First - I seriously can't believe that it doesn't come with a power brick for this price - that's a miss. Could not get power through Mac at all. Nor any connectivity. So it's an expensive monitor stand. Huge disappointment with this. May take it back...
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In the case where the JCT425 is not functioning as intended, we recommend contacting the support team mentioned on the casing to speak with a rep; they will diagnose, troubleshoot and offer a working solution. We're sorry to hear this was your experience with us and hope we can still turn things around.
Thank you for your time,
j5create
Rated 2 out of 5 stars
Quality Issues Sent it Back!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the “idea” of this product but subtle functional problems sent it back. Upon assembly, found the predrilled holes in the base to be too deep for the screws provided therefore could not be secured. The rubber foot along the bottom edge is a good idea but it was detached in places leaving the base uneven. Too expensive to accept these quality issues...
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
I am sorry to hear that you have encountered these issues with the monitor stand. We do our best to ensure that we ship quality products to our retailers. We appreciate your feedback on your experience.
Thank you,
j5create
Rated 3 out of 5 stars
Great desk option for your office
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great material for this brand, it has some limitation but it is easy to use .
I would recommend this to a friendBrand response from J5create Team
Posted .USB-C, 4K HDMI & 6-Port USB HUB with Power Delivery. Available USB-C port that supports DisplayPort alt mode and USB Power Delivery 2.0 or 3.0 (USB 3.1 is recommended).
Rated 3 out of 5 stars
Just okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stand is nice, but expensive for single monitor display. I returned.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate your feedback for the JCT425. If you ever have any questions about j5create products our customer support team is available, so you can get the full details before you buy. Our contact information is printed on all our our product packaging.
Have a good day,
j5create
Rated 3 out of 5 stars
Nice stand
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice monitor stand but the HDMI port doesn’t work :(
I would recommend this to a friendBrand response from J5create Team
Posted .Hello nwillyerd, the HDMI port works for computers embedded with DisplayPort Alt Mode for video output over USB Type C port. If you have any questions, our contact info is available on our website under the "Support" tab. Thank you.
Rated 3 out of 5 stars
laptop table
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought that if you ran power to it that all ports would work.
I would recommend this to a friendBrand response from J5create Team
Posted .Available USB-C port that supports DisplayPort alt mode and USB Power Delivery 2.0 or 3.0 (USB 3.1 is recommended). Please refer to the manufacturer of your hardware for more information on your device.
Rated 3 out of 5 stars
Ok wooden surface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Electronic panel not that functional. Item is overpriced
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
The docking station built into this monitor stand will provide a number of USB 3.0 ports, an HDMI port, and pass through charging. Thank you for taking the time to post your review.
Have a good day,
j5create
Rated 1 out of 5 stars
Caveat! Do not buy!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Docking station DOES NOT work properly. Not all the ports function. Unfortunately, the docking station is a bit of a rip-off. Wish that I had realized some of the ports weren’t working. The quality of the docking station is POOR. However, the monitor is nice and sturdy. But don’t bother getting this if you expect a fully functional docking station. Get a basic monitor stand at a fraction of the price. Purchase a docking station separately. If you still want to purchase it, I would suggest that you test the docking station first to make sure all the ports work before assembling everything together. Good luck.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Tech3, Thank you for reviewing the JCT425 Monitor Stand. In regards to the dock not functioning properly with all the ports, this could be due to a number of different reasons i.e. type of device being connected to the monitor stand and their power requirements, whether or not the JCT425 itself is properly connected to the computer and more. In situations like this, we strongly recommend contacting the support team mentioned on the packaging in order to diagnose the situation, troubleshoot and offer a solution. We apologize for the inconvenience this caused and hope we can still turn things around.
Respectfully,
j5create
Rated 1 out of 5 stars
Hard pass
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a beautiful stand only for the port not to work. I have so many wires that I wanted this neat stand to hold my laptop and charge a few devices. Unfortunately, the port or docking station attached did not work. At first I thought it was a problem with the one I purchased but I exchanged it for another and still the same issue. I even contacted their tech support but was told I had to get a charging wire to plug into the power in (in which I had).
No, I would not recommend this to a friendBrand response from J5create Team
Posted .This Docking Station Stand requires a computer to support DisplayPort Alt Mode for video out and Power Delivery for pass-through charge over USB-C. A USB-C power brick will only apply if you are using a high-powered USB device. When using a USB-C power adapter, the multi-adapter powers both the adapter (with attached peripherals) and your laptop. The USB-C power-in port supports up to 100W. If you have any questions regarding more about this Docking Stand, feel free to contact j5create Technical Support and they will be glad to assist you further.
Rated 1 out of 5 stars
What a let down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I set it up and things were great. Then the included usb-c cable broke. I used another USB- c cable that I had purchased just in case. Didn’t work. Tried another... nothing. Called the manufacturer and they offered to send me another cable. If you need one of their cables then your going to be waiting on replacements often. Pass on this and just get a plain hub.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate that you took the time to leave a review on the monitor stand. I regret that the defective cable has caused extra difficulty. I hope that once you receive the new cable the monitor stand dock meets your needs.
Thank you,
j5create
Rated 2 out of 5 stars
Nice furniture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would actually be worth the advertised price and function if it came with an appropriate power source 100watt Power through a USB cable...
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Adam!
We do provide a host cable for your computer to use. If you need assistance with your device, please don't hesitate to reach out to us at our customer service department and we'd be more than happy to assist you in getting up and running. Our information can be found on the back of all of our product boxes as well as on our website under the contact page.
Thanks,
j5create





