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Customer Ratings & Reviews

Model:
100-97000000-02
SKU:
8955062
Your price for this item is $34.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 3.6 out of 5 stars with 1649 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers consistently note the Step Wireless Earbud Headphones' sound quality, comfort, and affordability. Many reviewers describe the sound quality as good, while others appreciate the comfort and fit of the earbuds. The price point is also seen as a positive aspect, with several customers mentioning that they are a great value for the price.However, some customers have concerns about the fit, battery life, and volume. Some find the earbuds to be uncomfortable, while others wish the battery life was longer. Additionally, a few customers have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,649 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great mid-priced wireless. Love them for running.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to spend a ton and with these I didn't have to. Sound is great on them. Downside is you have to remember to charge them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    sport headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great Bluetooth wireless headphones, I use them at the gym almost everyday and they stay on when running and give great sound from the music I listen to off my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Very bad set of headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a set of headsets that was Bluetooth. I opted for these because of price. These drop in and out, the connection is terrible. When they do work they are great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable and stay in ears well. Sound is nice and Bluetooth works well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love this item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given it a 5 stars but the battery life seems to be only one day. I work 8 hours and go to work the next day and it cuts off due to needing to be charged.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wireless capability but short battery life makes it a little disappointing. Only lasts 3-4 hours or so before needing a recharge. Not great for airplane rides.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked these up after hearing about them and researching online. I needed something that wouldn't fall out of my ears while riding or doing yard work yet I could still be cognizant of my surroundings.

    I would recommend this to a friend
  • Cons mentioned:
    Connection, Fit

    Rated 2 out of 5 stars

    Kept slipping out of ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While running I would feel them start to slip out of my ears and if I lifted my arm they would lose the connection which was a pain so they were returned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great Value for the Price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use at the gym. Compared to others earbuds I have purchased in the past, these definitely have the best sound. I gotta have some bass when working out and these deliver. The ear piece that wrap around are comfortable, but they do slip if you bounce around too much. Overall I think the price for these are pretty good for the features and sound.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Tinny; difficult ear fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried all three earbud options and none work really well. Unable to keep the earbud set properly so the music comes through a little 'tinny'; the base works better holding the speakers in the ears.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    I like the wireless capabilities of the ear piece.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always tangling the wires for my ear pieces. I also like to hear music as well as use these for phone calls. Ear piece work well for both stiuations.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    So far good for light use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for occassional use. They are light weight and easy to use. I'm not sure how they hold up to daily or long term use yet.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have also used the wireless power beats and I thought these were a lot more comfortable! Great sound as well

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Seemed OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were actually pretty good , until they started disconnecting frequently. At 6 months old with little use, they just got finicky.....annoying to use once that started

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Very good Bluetooth headset but has static

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth headset I bought has connection issues when talking to someone on their end.the person on the other of my phone connection cannot hear my side without static and hearing loss.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Drop connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed. it has Issue with repeat connection drops. Very random issue, sometimes it connects right away other times it does not connect, have to un-pair and re-pair.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good while it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort and sound were ok, but not great - but better than I'd expect at this price point. After 5 weeks it would no longer turn on, despite a full charge. Replaced it with a different brand.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    I love my headphones......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Battery life is good. Connection and sound is great.. had a little problem with it staying in my left ear but that's probably my ear :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great gym earphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these in the gym while doing MMA and weights. They have good sound and cancel out a lot of the gym noise. They stay in place pretty well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Fit

    Rated 1 out of 5 stars

    Poor headphones for music or telephone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers are like old AM radio - no base. Making it worse, the buds won't stay in my ears. The Bluetooth skips/disconnects when I switch mobile between hands. During a phone call, microphone is too weak to pick up my voice clearly. Battery consistently runs low and shuts down during a 45 minute run. All-in-all, a big disappointment. Buy something different!

    No, I would not recommend this to a friend