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Customer Ratings & Reviews

Model:
100-97000000-02
SKU:
8955062
Your price for this item is $34.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 3.6 out of 5 stars with 1649 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers consistently note the Step Wireless Earbud Headphones' sound quality, comfort, and affordability. Many reviewers describe the sound quality as good, while others appreciate the comfort and fit of the earbuds. The price point is also seen as a positive aspect, with several customers mentioning that they are a great value for the price.However, some customers have concerns about the fit, battery life, and volume. Some find the earbuds to be uncomfortable, while others wish the battery life was longer. Additionally, a few customers have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,649 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    I wish they would stay charged longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for short run or short use...My wife uses them for her daily run of 6 miles and the head phones die after an hours use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad loves it. Good sound,light,and of course wireless which is good for his daily workout.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for the active person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for someone who is always moving. They don't move off your ears and the sound quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great. Bluetooth pairs quickly. Sound is very rich. Very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought these for when I go to the gym because the wires on my other headphones get in the way. I have small ears but these fit perfectly and the battery lasts a long time. At first I was worried about the sound quality compared to my over the head headphones but they are clear and as loud as I need them to be. Bought these for just the gym but I've been using them for nearly everything. Love them,

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Fit

    Rated 2 out of 5 stars

    meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life on these were awful. also constantly falling out of my ear. I use them for workout purposes, not good.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good starter ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good purchase. Definitely not high end audio or the longest lasting but a good all around purchase for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these headphones 3 stars because they produce descent quality sound, but I am constantly messing with them, so that they stay clipped around my ear.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to use while working out because I was tired of catching my arm on the cord of my old pair while running and having my phone go flying. I was a little hesitant due to other reviews stating connectivity issues which I have experienced myself, but only when I first go to sync my phone to the headphones. After about 5 secs of cutting in and out it connects fine and have not lost it after. I will even walk away from my phone up to 20 feet while working sets and it will stay connected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not the greatest for high activity levels.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for the sole purpose of not having to worry about chords tangling and ease buds falling while running. While the first definitely has been solved, the second leaves me wanting. There's no problem with connectivity and the sound is great, but when the band that goes over your ear gets a little wet it starts slipping so I'm constantly having to readjust them.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them and they are convenient to use during a workout. I do wish the ear buds had a smaller fit against the ear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good product, comfortable and does not fall of your ears although the product need to be a little bit more louder.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Step Wireless Earbud Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were purchased for my husband. He stated that they did not stay in his ear, so I had to return them back.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Ok...could improve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, not bad at all in terms of quality of sound. Our issue was in the product staying put. It was a little weird to adjust and it felt like they would fall off which is a problem as I intended for working out but it's better than being wired to a phone at almost the same cost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Not bulky.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and great sound. First time buying a wireless and I don't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    wireless feature is a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable to wear---sound is great ! i would recommend these headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Economical wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound if you can get the earpieces to fit properly. Controls are simple. Would recommend if they fit better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Wireless Earbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband because he likes to workout while listening to music on his iPhone and I know how it annoys me to have a cord in my way when it's hanging from your ears to your device. He said he loves them, the sound is really good & they're the best (which makes Best Buy the best for putting them on sale in an ad for me to see, and ME the best for buying them! Lol)

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did tend to come off of my ear and the distance from my phone before the signal broke up was not as long as I'd like, but it serves it's function

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My college son asked for earbud headphones for working out for his birthday gift. I went to Best Buy and a kind worker suggested these JABRA headphones. He said they would perform well during sweaty workouts. My son loves them. He said they have great sound and they do not fall out when running or weightlifting. He was very happy with this gift.

    I would recommend this to a friend