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Customer Ratings & Reviews

Model:
100-97000000-02
SKU:
8955062
Your price for this item is $34.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 3.6 out of 5 stars with 1649 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers consistently note the Step Wireless Earbud Headphones' sound quality, comfort, and affordability. Many reviewers describe the sound quality as good, while others appreciate the comfort and fit of the earbuds. The price point is also seen as a positive aspect, with several customers mentioning that they are a great value for the price.However, some customers have concerns about the fit, battery life, and volume. Some find the earbuds to be uncomfortable, while others wish the battery life was longer. Additionally, a few customers have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,649 reviews
  • Pros mentioned:
    Bluetooth, Comfort

    Rated 4 out of 5 stars

    Headphones fit their purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds work well for the price. I purchased them to use while running. They are comfortable and do not fall out of your ears like other buds. They connected easily to my Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worked perfect with new AppleTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acquired this headset specifically to pair with the new Apple TV. This allows me or my wife to watch TV at night without waking the other. Pairing was simple and sound was better than expected. Also works very will with my iPad while running.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    just started using them, the verdict is still out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got them as a christmas,there comfortable just trying to get used to them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Solid, but missing the subtleties....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really a solid pair of headphones but kinda fit weird in my ears due to the rather obscurely large buds. Sound was good for the price and the battery level was pretty decent, didn't have the best range though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these. Great sound quality. Sound just as good as Beats. Only reason gave 4 stars is because of the odd shape they are a little difficult to get in.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    doesn't hold charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is ok, but was purchased for day trips and didn't hold the charge

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because a friend had them and loved them. I've been unable to find a bud tip that fits my ear well and the part that wraps around is too big. When using them, sound would cut out every time I turned my head to the right, and compared to the Apple earpods, sounds really tinny.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Compact and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound in a compact unit. Has different earbud covers to fit any size ear. Lightweight and easy to use. Lasts the full 4 hours rated on the package and charges fast as easy.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    not bad but has some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard put in ears to eliminate background, hard to plug in to charge

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes they don't hold a charge very well. Otherwise pretty good.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price,.. A decent pair. I just wish battery lasted longer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price i paid they work, they skip out often but still work

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Wored ok but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life was only about 4 hours. I expected double that.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Hard to keep buds in my ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Figured out how to make them stay, should be easier

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound but painful in ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 30 minutes the ear pieces irritate my ears, good sound

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    *2016*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fit for small ears and I mean like extra small ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and sound. Easy connection and works great when walking/running the dog (Lab). Gave it 4 stars as a little to big to fit under my motorcycle helmet.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    No Bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for the gym and they were a failure. I returned them the next day because they had no bass. The music was so loud and sharp in my ear due to the lack of bass that I had to lower the volume which defeated the purpose of trying to block out clanking weights at the gym.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Fit

    Rated 3 out of 5 stars

    Average fit & battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting then to fit correctly was tough and had to change ear pieces to do so. Also the battery did not last my entire flight - there & back. It died halfway home - about 6 hours of life. Wish it had more

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good medium price headphone for young kids and their friends

    I would recommend this to a friend