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Customer Ratings & Reviews

Model:
100-97000000-02
SKU:
8955062
Your price for this item is $34.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 3.6 out of 5 stars with 1649 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers consistently note the Step Wireless Earbud Headphones' sound quality, comfort, and affordability. Many reviewers describe the sound quality as good, while others appreciate the comfort and fit of the earbuds. The price point is also seen as a positive aspect, with several customers mentioning that they are a great value for the price.However, some customers have concerns about the fit, battery life, and volume. Some find the earbuds to be uncomfortable, while others wish the battery life was longer. Additionally, a few customers have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,649 reviews
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Bought to workout in, they work great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to workout in, wanted to have something that was wireless. They work great and really hold a charge. Also thought the price was good for the product!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Nice sound comfortable fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear phones sounded as good as the more expensive ones I lost. Felt comfortable while wearing and secure when not

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Easy to wear and good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are comfortable and have really good sound. Getting the charging port open was a bit of a challenge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i purchase this hear phone I had doubts that it would be like one of the regular Bluetooth. The quality is great and the sound is unbelievable. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and good sound. I use them for working out and they are just as good as my more expensive beats.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Very good for price point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these on recommendation of Best Buy employee. They are light in weght and have a great over the ear fit that keeps them in place but is not uncomfortable for long periods of time. Sound quality is quite good and used them to listen to movies while on plane. Jabra quality was a selling point also. Overall a good set without breaking the bank. Recommend them highly.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love them! The only thing i dont like is that i have to keep adjusting them in my ears after a while.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Price

    Rated 4 out of 5 stars

    Cheap and perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper than most other headsets out there and perfect for the gym when I need wireless music.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, but not perfect either

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the plus side, they offer decent sound, and I suspect that the hours of playback time may be more than the stated four hours. The downside is that the "eargels" are pretty useless if you wear glasses, or if one or both ears stick out a little.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 4 out of 5 stars

    Good sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an over the ear headset for biking. This us a plus since it is Bluetooth. Sound quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good. The fit on the left ear is good and secure but the right ear isn't as secure.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    BUY THE EXTENDED WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just exchanged my set that lasted 6 weeks. Good thing I bot the geek protection otherwise I would have had to deal with Jabra and who knows how that would end up??? Loved them for the first 6 weeks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Quality and Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earbuds specifically to use with my Samsung Gear S. I does the job handsomely. I am pleased with the sound, quality and fit of the item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Was'nt impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has great sound quailty but the design will not allow the earbuds to stay in place to recive the qualitythat it delivers...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 2 out of 5 stars

    Great sound but doesn't connect to all devoces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to connect via Bluetooth to my iPhone 6 for phone and music. These headphones have awesome noise cancelling capabilities and the speaker for telephone conversations is clear to the other end. I have not been able to connect via Bluetooth to my Apple Watch or iPad mini 2. Taking them to BB this weekend to see if this is a possibility.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could have used a demo set of ear buds I wouldn't have purchased them. The ear buds have a clear audio output, but the volume level is mediocre. The ear buds are a good fit in my ears, but because the ear hooks are a soft rubber the buds don't stay in my ears when I run/jog. It holds true to the manufacturer's stated four hours of play time. The ear buds achieve a full recharge reasonably quick. The recharging port is very tight. It's only a matter of time before I break it, due to forcing the charging cable into the port.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for the price. The the range the can go away from phone could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Price

    Rated 4 out of 5 stars

    Good price works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Christmas for my kids. Reasonably priced wireless headset that functions as expected

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased many different earbuds over the last few years. I think we have finally found a pair that is of great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    They’re okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent head phones. Hard to connect, fall out easily and not the most comfortable, solid for the price though.

    No, I would not recommend this to a friend