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Customer Ratings & Reviews

Model:
100-97000000-02
SKU:
8955062
Your price for this item is $34.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 3.6 out of 5 stars with 1649 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers consistently note the Step Wireless Earbud Headphones' sound quality, comfort, and affordability. Many reviewers describe the sound quality as good, while others appreciate the comfort and fit of the earbuds. The price point is also seen as a positive aspect, with several customers mentioning that they are a great value for the price.However, some customers have concerns about the fit, battery life, and volume. Some find the earbuds to be uncomfortable, while others wish the battery life was longer. Additionally, a few customers have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,649 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s a perfect headphone to listen to music and ta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect headphone to listen to music and talk. I recommend it for any one who’s looking for 2in1 headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to get some headphones for work got these spunds is good dont fit my ear well but all in all i like them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a landscaper so I need my hands free. Sometimes the ear buds work their way out and I have to stop and work them back in. But overall the serve the purpose for now.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 4 out of 5 stars

    Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Love that they are wireless..and the sound is good..

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    affordable wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat the price for this item earbud headphone and its wireless!! the cheapest among all the brand on the store. Love it!1

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these headphones. They are great for the gym and easy to use. don't have to charge all the time and they are comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great earbuds for mowing,long battery life,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have almost a 7 hour battery life great bass and good blue tooth device. One thing I wish It included was a carrying case

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first cordless bluetooth ear plugs. I've been wanting them for quite a while now - the price was just right - apparently the sound quality (if I am speaking with someone over the phone) is great too - the other end heard me loud & clear. I cannot figure out how to turn it on and off as easily as I would like to. As soon as it is on, though, works as expected, highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    okay... i guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these headphones and a month later the left side stopped working. No water damage or anything. Jabra was really good about getting me a replacement though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    useful for gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the wife for using at the gym. She likes them. Comfortable and stay in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted some nice wireless headphones for running. The sound is great but they fall out of my ewes constantly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    I dont know about these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound is great however they dont fit comfortably in my ears ! i always have this problem .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery died quickly the first few times but now I get great battery life, guess it just needed some love, thumbs up that it says goodbye when it's about to die

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bulky and heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unfortuate process of finding the right earbuds is to buy multiple sets and return the ones that don't work. These were too heavy and fell out of my ears and could only be worn a short time before I know the pain would be significant. Having to wear earbuds daily for work, comfort is paramount. I had hoped that bluetooth buds are far enough along to switch over, but I ultimately had to go back to my Klipsch earbuds which are HAND DOWN THE BEST ON THE MARKET AT ANY PRICE.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Nice backup pair of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought these headphone as a backup set. These headphones have a decent sound and are comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and price. They work great and eliminate the struggle of dealing with regular headphone wires.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to set up, but good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pairing button in the instructions said hold 5 seconds when in fact had to hold for 20 seconds. Still confused about whether we need the app on the phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good sound but not so good running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is pretty good but for running it may not stay in your ears as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for Running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impressed with the call quality and the fit. They stay in place well during exercise. My music sounds great, too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best Buy help was essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift, so I relied on the Best Buy employee to explain the difference and benefits of these earbuds vs others. She said these were the best mid-priced pair of athletic buds. Because of the over the ear portion they stay secure no matter what ear canal size you have or how much you sweat. They have great sound quality and were on sale. Thank you!

    I would recommend this to a friend