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Customer Ratings & Reviews

Model:
100-97000000-02
SKU:
8955062
Your price for this item is $34.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 3.6 out of 5 stars with 1649 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers consistently note the Step Wireless Earbud Headphones' sound quality, comfort, and affordability. Many reviewers describe the sound quality as good, while others appreciate the comfort and fit of the earbuds. The price point is also seen as a positive aspect, with several customers mentioning that they are a great value for the price.However, some customers have concerns about the fit, battery life, and volume. Some find the earbuds to be uncomfortable, while others wish the battery life was longer. Additionally, a few customers have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,649 reviews
  • Rated 4 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones meet my needs, I use them to work out they stay in my ears. The buds fit well and I like how they wrap around the ear as well

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Poor Sound Quality; Poor Product Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have looked into reviews before making a purchase; I should have devoted more time to research. However, I bought this right from the shelf, based on what I found in the store. And I'm mad at myself for doing so. I was perusing all of the wireless earbuds, trying to decide which to get. I had no interest in dropping $200 on a brand solely for their name (cough* beats *cough), but I didn't want bargain-basement priced cheap ones, either. So I spent a good deal of time looking over the different brands and their features, and I felt that Jabra deserved a shot: the name had been around for a long time and was well-known for wireless ear-pieces. Their price-point was in the middle range of all the others, so it seemed a good buy. But, unfortunately, it wasn't. The sounds quality was very poor, and would definitely not be ideal for music-philes. Perhaps more importantly, they hurt! The design of the earbuds were boxy, which actually hurt my ears. They also didn't stay in well at all, despite trying the different-sized pieces included with it. These were not good earbuds at all. I rarely return items...but these went back to the store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and comfortable, great value for the money. Not like some of the other brands out there..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for working out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many different headphones for working out and this is one that I enjoy using. With the activity and types of exercises I do at the gym, these Jabra headphones can really keep up with me. They are comfortable and fit in nicely. And it does not get uncomfortable if I am sweating. I would highly recommend this to other "gym fanatics" like myself who are looking for a wireless/bluetooth headphones for the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fitness.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these mainly when at the gym. Good sound quality and they seem pretty sweat resistant.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones for any occassion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are very comfortable to wear...either for workouts or daily use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Fit

    Rated 2 out of 5 stars

    Falls short

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work. They stay on my ears and I can hear what I'm playing from all of my Bluetooth devices. However, the sound is not that good. I have to press firmly to get buds to stay in and that doesn't last. Battery life doesn't seem long. Two hours. It will show 30% battery but will shut off automatically every time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for or

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is perfect in price and performance,and i recommend this to all.

    I would recommend this to a friend
  • Cons mentioned:
    Bass, Fit

    Rated 1 out of 5 stars

    Poor sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a poor sound quality, no bass at all. They also do not fit right

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Intermittent connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the comfort but am disappointed in often losing Bluetooth connection

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great for strength training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed using my first pair of wireless headphones. Jabra was highly recommended. I would agree--- not overly expensive like some other brands. My only uncertainty is using them with running. They tend to move more in my ears when I have repetitive bouncing movements. Might just be something to get used to, though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Ear buds for cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but they will not stay in my ears. Also, the plastic piece that curves around your ear does not stay on so I lost one and now I can't get it to stay on. Someone could have thought of a better way to make these ear phones. Would not recommend them if you want to run or exercise with them on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Nice blue tooth earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice blue tooth ear buds. Lost plastic cover on one today but i think extras came with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless product is excellent. It is so clear. I am so buying the Jabra Sport Wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well for the gym.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have good sound and they stay put in your ear when I exercise. I would by them again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and connection via Bluetooth and sound quality is exceptional for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    in noisy environment it helps me hea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in noisy environment it helps me hear but the mic does not pick-up my voice without background well enough for the other person to understand me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stay in - Yes, Sound great - No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great because they stay in pretty good while excercise, bad because sound quality isn't that great. No bass at all. For 70+ dollars I expected better sound quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to pair with my cell phone while walking/jogging. Wanted something that wouldn't fall out of my ears. Works well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have funny shape ears and these stay in my ears and the sound is clear

    I would recommend this to a friend