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Customer Ratings & Reviews

Model:
100-97000000-02
SKU:
8955062
Your price for this item is $34.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 3.6 out of 5 stars with 1649 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers consistently note the Step Wireless Earbud Headphones' sound quality, comfort, and affordability. Many reviewers describe the sound quality as good, while others appreciate the comfort and fit of the earbuds. The price point is also seen as a positive aspect, with several customers mentioning that they are a great value for the price.However, some customers have concerns about the fit, battery life, and volume. Some find the earbuds to be uncomfortable, while others wish the battery life was longer. Additionally, a few customers have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,649 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the sound. feel great in the ears.i only wish you could change the ear piece that loops around the ear to a smaller size

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, affordable wireless headphones. It’s nice to not have a cord dangling in front of you and catching your arms when you run.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    not good at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are hard to stay over ears. Also you can't walk 2 feet away from connected device, before you great nothing but static.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality and ease of use was great the charge is ok would be nice if it lasted longer

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and very comfortable to wear. Controls are easy to use and responsive.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    good sound bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just an ok product. It is difficult to get in place. The wire comes out of the ear loop & when sweating it will pop out but not fall out. Sound is ok.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good signal, clear and loud sound comfortable wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good signal, clear and loud sound comfortable wear. Would recommend it to my friends.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    No base...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife. They were only ok. So they get three stars. OK sounds and staty on your ears but no base. I had to return them and get some Beats by Dre

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Terrible headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would choose something else. They are always falling off. They break in out when listening to music. Broke the second day I had them. Just not a good brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok. They stay on my ears when I run. However, the other reviews about the range are spot on. Even with my phone in my pocket, the connection gets fuzzy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound but I have a little problem keeping them on while doing a fast pace walk. I am small and wear glasses though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Super Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are super comfortable. Makes running and working out easy without worrying about them falling from the ear.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Worked great at first, but then started decline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought them, they were working fine. After a while the connection between my phone and ear buds worked intermittentl, no matter how close I was to the phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass, Volume

    Rated 2 out of 5 stars

    Not the most comfortable set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the most comfortable set. Even after changing the gels, they keep sliding off. Not a lot a volume. No bass at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    For the Wife!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife was looking for New Ear Buds!!! These were it,great sound great price!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Sound quality average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was average. I did not appreciate anything extraordinary with the sound plus the shape looks a little different but is comfortable to wear

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, these work and fit well. You can get 2 regular length (1-1.5 hr each) before needing a recharge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my Beats 2 and didn't want to spend the money to replace them. I opted for this lesser expensive wireless set and, although they are no Beats, they get the job done. If Beats sound quality is a 10, these are a 6 in my opinion. I use them while working out and seem to operate well after 3 months of use. The only thing I don't care for is the earpiece doesn't always sit around my ear correctly - takes some time to adjust it right. Otherwise, for the money, they are fine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want the regular Bluetooth or the ear buds so I decided to try these and I'm glad I did! Were easy to connect to my phone. Audio is clear for calls and music as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They actually stay in your ears!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bluetooth Jabra - Step Wireless Earbud Headphones actually stay in your ears while on a good run!! They have 3 adjustable buds for various ear sizes that should fit anyone.

    I would recommend this to a friend