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Customer Ratings & Reviews

Model:
100-97000000-02
SKU:
8955062
Your price for this item is $34.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 3.6 out of 5 stars with 1649 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers consistently note the Step Wireless Earbud Headphones' sound quality, comfort, and affordability. Many reviewers describe the sound quality as good, while others appreciate the comfort and fit of the earbuds. The price point is also seen as a positive aspect, with several customers mentioning that they are a great value for the price.However, some customers have concerns about the fit, battery life, and volume. Some find the earbuds to be uncomfortable, while others wish the battery life was longer. Additionally, a few customers have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,649 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Wireless Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are comfortable and the sound is crisp and clear.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I didn’t give these five stars is because I wish they fit more snug in my ears.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very uncomfortable to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable in ears - constantly falling out. Too expensive for quality/functionality. Have had earpiece for $19 from radio shack that were fantastic. Would have taken back but called store and told about 14 day policy !!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on Best Buy clerk's recommendation. My daughter kept breaking the cheap kind. These don't have cord my daughter likes them very much

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds were durable and sound quality was great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality is why I bought them after returning another brand.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great for working out-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome sound and easy to use. the wrap around the ears is comfy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great ear buds for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have good base and sound. Also comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Horrible, waiting to have time to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most complicated headsets I have ever encountered. We originally got them for my husband and he hated them. I thought I could use them, I am not as picky. Well - I cant wait to have time to take them back. Could not even wear them for 10 minutes. The sound level is good but they are too complicated and do not stay on

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too flimsy to stay on the ear, good sound quality tho. Ok for a walk, bad for workouts.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Booooo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very poor quality and the connection is not that great. They are awful about staying on as well. I am constantly having to fix them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    good buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well very comfortable in the gym and holds a good charge depending on how long i am at the gym i cant get 2-3 days on one charge

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Worked great with my phone. Thank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with my phone this set is my first set, but I can't program along with my Bluetooth earbud.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Great for price!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is great for the price I paid, wish there was a little more bass, but so far good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Perfect for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for running or doing yoga. I have small ears and these are so comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of having the cable pull my ear buds out of my ear at the Gym, and this solved the issue. They work great, have had no issues with them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT FOR SPORT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sales associate helped me pick these and I dont think she was knowledgeable on bluetooth headphones. Trying to run outside they cut out every step. Had to return them the very next day.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Earbud Earphones are OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit great but the volume is low not sure why. Don't know if it can be increased.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love everything about its simplicity to use only down fall is battery life but i use it heavy

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Denise

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ears are small, quality but too large for my ears

    I would recommend this to a friend