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Customer Ratings & Reviews

Model:
100-97000000-02
SKU:
8955062
Your price for this item is $34.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 3.6 out of 5 stars with 1649 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers consistently note the Step Wireless Earbud Headphones' sound quality, comfort, and affordability. Many reviewers describe the sound quality as good, while others appreciate the comfort and fit of the earbuds. The price point is also seen as a positive aspect, with several customers mentioning that they are a great value for the price.However, some customers have concerns about the fit, battery life, and volume. Some find the earbuds to be uncomfortable, while others wish the battery life was longer. Additionally, a few customers have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,649 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best.. They hook on my ears and don’t fall off. I can’t use regular ear buds because they don’t stay.. anyway the sound is awesome! Talking on the phone is so clear and the battery life is pretty good, I can’t be to clear on that because out of habit I charge them when I plan on using them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not good for calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was fine for music but the sound was way to low when using it for a call even with call volume all the way up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. I have had other high dollar earbuds but had to replace them due to wires breaking or some other craftsmanship issue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and they stay on pretty well even when I sweat while working out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pratical to use. Love having it, was tired of the regular headphone wires. These are great! Good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Good Pair of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not your top of the line headphone but they get the job done when you want to workout with wireless headphones

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    design flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues staying the the ears while running. Needs better connecting instructions.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these buds for exercise, work well. Not the best battery life, but comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound and stay in place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and they stay in place while working and and even going for a run.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for decent, low cost earphones, these are great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable easy to use clear sound nice look

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Beats wireless headphones and they stopped working, but not these bad boys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for working out and no longer having to worry about headphone cords getting in the way. Very convenient and reliable.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Inexpensive wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones provide good sound, and good battery life. The ear-hangers are a little clumsy. I'm not used to this style.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones for a great low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head phones sound great and you wouldn't know that they were under 50 bucks!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son seems to like this for the price - he hasn't complained.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connection

    Rated 2 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge doesn't last very long. When it's in my pocket the Bluetooth breaks up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great I don't have any problems on the gym, sound pretty good really no complain

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Easy to use,not too much technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am liking the sound when listening to music.clear on calls.connects with my iPhone .

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Fit

    Rated 2 out of 5 stars

    Decent earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They loose there ear sizes easy, and the battery life isn’t that good.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Dsmitty,
      We are sorry to hear you had some issues with the battery on your Jabra Step.

      Please feel free to contact our Support team so they can look into this: http://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer

      Again, we are sorry our product did not meet your expectations and we appreciate your feedback. We promise to ensure it goes back into our organization for review. We are always trying to better our product and your feedback helps.

      Jabra Jabra