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Customer Ratings & Reviews

Model:
100-97000000-02
SKU:
8955062
Your price for this item is $34.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 3.6 out of 5 stars with 1649 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers consistently note the Step Wireless Earbud Headphones' sound quality, comfort, and affordability. Many reviewers describe the sound quality as good, while others appreciate the comfort and fit of the earbuds. The price point is also seen as a positive aspect, with several customers mentioning that they are a great value for the price.However, some customers have concerns about the fit, battery life, and volume. Some find the earbuds to be uncomfortable, while others wish the battery life was longer. Additionally, a few customers have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,649 reviews
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    The head set fit is poor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head set won't stay in my ears when running in spite of the ear loops. Very annoying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product for multi-use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Bluetooth connection! I have had a problem finding headphones that fit and stay put during a workout. These have finally hit the mark where they don't fall out yet they are comfortable. The sound is great and the functionality with the quick buttons works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I only gave these headphones 3 stars because you only can use these for listening to music or a movie on your phone. When you get a call the automatically disconnect and you have to remove ear piece to talk then you are done with the call your music comes back on. For what you pay for these you should be about to also hear your caller without removing them from you ears.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Good headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth sync super quick. Sound quality could be better

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not enough play time on music and on phone calls your voice sounds staticky to the other caller

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice wireless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound, somewhat flimsy over the ear pieces.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very huge on the ears. Great sound but uncomfortable to wear.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello JayB, Over the ear style headsets do tend to be a bit larger in general. We're glad you enjoy the sound. As for comfort, please make sure to try the 3 different sizes of included eargels to get the best fit for you. Thank you for your review. Jabra

  • Rated 2 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say that this item is good but I ended up returning after realizing that I wanted something with a noise cancelling feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a Christmas gift, great value! Syncing is easy and maintains to a good distance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stays on my ears and they sound great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my work out. So far they've been great and they don't fall out of my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good ear buds and the wireless is a plus.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad pair of headphones, but not what I was looking for. Earpieces are really cheesy and tough to install.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy, price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband. He has used many brands before, but these seemed to do the trick!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite earbuds I have ever purchased

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good one for the price its been offered for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wireless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a cheaper and great product for athletes who like to workout to their own music!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Jabra Buds. I haven't run in them yet, so I'm hoping they hold up to my sweat!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Met my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless headset met my needs, but could be better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't wast your time with these. The control will quit working so you can't use volume down. They will quit pairing or even turning on. I had 2 pair. Each lasted about 3 workouts. They also are not very comfortable compared to Beats By Dre Powerbeats 2, which is what i bought to replace these. Spend the extra money, you will not regret it. Customer support is nice and apologetic. Too bad the product is no good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not have good sound quality, i tried using it for working out but can barely hear my music with the volume at MAX

    No, I would not recommend this to a friend