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Customer Ratings & Reviews

Model:
100-97000000-02
SKU:
8955062
Your price for this item is $34.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 3.6 out of 5 stars with 1649 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers consistently note the Step Wireless Earbud Headphones' sound quality, comfort, and affordability. Many reviewers describe the sound quality as good, while others appreciate the comfort and fit of the earbuds. The price point is also seen as a positive aspect, with several customers mentioning that they are a great value for the price.However, some customers have concerns about the fit, battery life, and volume. Some find the earbuds to be uncomfortable, while others wish the battery life was longer. Additionally, a few customers have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,649 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A great basic headset for listening to music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for a friend who was in the hospital. It was a simple headset that was inexpensive, easy to use, and sounds good.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Didn't feel good on my ears, or fit well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a present for Christmas. Had to bring it back. It didn't feel right on the ears, supposed to be adjustable but it wasn't. The sound wasn't good, real tinny.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    These headphones are awful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awful, simply will not stay in place. I was unable to find the receipt so I just gave them away to a friend, hopefully he has better luck with them than I did

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work very well. I can run with them and they don't fall out and has clear sound while talking on the phone or listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for runners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones for running and they are absolutely what I needed. Good sound quality and they fit perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use with my IPhone and IPad. They were easy to setup and the sound is great. I would recommend these for workout too.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    It is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the way it fitted in my ears plus blue tooth went on and off , so it was a pain to reset it again so I returned it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent earbuds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are decent earbuds they work pretty good and sound OK already probed one at the ear pieces they get rid of it it's no good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound while working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two pairs while on sale as gifts. The feedback by the users is they are great for working out with excellent sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the way the sound is, and it has a very good battery length , maybe a smaller version of the earpiece may be more suitable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Has been helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can use the headphones well for participating on conference calls, and to listen to music without disturbing my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Earphones are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless earphone were a snap to set up and use. The charging system recharges quickly and is easy to use. I experienced a problem with my earphones and returned them to Best Buy. I was told that the mfgr has its own warranty and had to call them. After a phone call, they sent a replacement immediately in the mail. I received them within a few days and have enjoyed them. The only problem is that Best Buy does not let you know up front that they do not take care of the warranty on these or other items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good wireless option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my Beats shorted out after only one year I decided to go wireless but didn't want to spend a bunch. These have been a good fit for my running & lifting needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on special for $35 and for that price they are decent. Feel good and fit well but sound wasn't what I hoped for. However I only use them for cycling and yard work so good enough for that.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like that I have to reach behind my head to answer calls. I did like that I can leave 1 bud in 1 ear hear what's going on around me and my music at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jabra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jabra are great earphones if you want to use it for music and movie but don't use it to workout since is not waterproof!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect for running.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter, a cross country runner. They are comfortable and work well throughout her three mile runs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Though It Would Be Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my first pair of wireless didn't work out so well, I thought I'd try this one and bought it, but just like the other set I couldn't keep it. I changed out the ear sizing plugs which fit, but again the sound quality was not good. To others I sounded distant, faint, was breaking up and the same with them, vice versa. The sound had a lot of static. I was again disappointed and had to return them. Maybe with these products there will be static, with in and out waves because none are perfect. But until then, I will continue to search for non-static sound losing ear set. Thanks for your time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my ear buds they have great sound and i am able to work out with ease.........this includes running!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connection

    Rated 1 out of 5 stars

    Not much here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life was bad, if you put your hand/hat near them they cut out. So many more options. Returned them...

    No, I would not recommend this to a friend