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Customer Ratings & Reviews

Model:
100-97000000-02
SKU:
8955062
Your price for this item is $34.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 3.6 out of 5 stars with 1649 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers consistently note the Step Wireless Earbud Headphones' sound quality, comfort, and affordability. Many reviewers describe the sound quality as good, while others appreciate the comfort and fit of the earbuds. The price point is also seen as a positive aspect, with several customers mentioning that they are a great value for the price.However, some customers have concerns about the fit, battery life, and volume. Some find the earbuds to be uncomfortable, while others wish the battery life was longer. Additionally, a few customers have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,649 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched and got the best bang for my buck. Love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is an okay product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but the hook is too flimsy, it doesn't stay hooked on my ears while running. I keep adjusting them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well, fit the ear well, stay on, light weight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like use them at gym and waking out side and when I talk on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work much better than expected for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of these headphones are very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to pair but once you pair them... they work flawlessly

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bluetooth headphones had horrible battery life. So I returned them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound is good, that´s it....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 year it became hard to turn it on and eventually stopped working. No, I will not purchase Jabra again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voloume would not go up and everyone said I sounded like I was in a tunnel and kept cutting in and out. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good for active use and stay in place with little ear fatigue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for use with iPhone while listening to some tunes while on the go

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a few BT headphones. These are the first ones that don’t connect very well. Whenever I have phone in my pocket and headphones connected I get a lot of Static, breaks in songs & weak connection. I have to carry phone out of pocket and in hand to ensure line of sight connection. Only when I carry phone outside of pocket does the connect work better

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt want to spend a ton of money on beats. this is a good middle of the road set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the pair but haven't used them as much as I thought so far.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was disappointed in quality of sound. Very little bass thus producing tinny sound

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and so easy to pair with my cell phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disconnects from some devices

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the iPhone but not with a standalone Bluetooth transmitter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift but my son-in-law likes it very much. It's just what he wanted

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life, Connection

    Rated 4 out of 5 stars

    Great set of Bluetooth headphones!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these a month ago. The first pair I think were a malfunctioned pair because it had a lot of problems with connection and the final straw was it would not charge and started to overheat when this happen. However, it worked perfect for the first 3 weeks. I had protection plan and exchanged them for new ones and the new ones are perfect. This pair tells me when it connects and disconnects unlike the other pair. Sound quality is perfect fit of clarity and bass. The 4 hour battery is a little disappointing but I charge it up every night after using it a few hours everyday. I The Calling portion of it works great with no problems on hearing people or talking. For my first Bluetooth In-earphones, I was nervous about which one to buy. I know that Jabra has an excellent record with wireless products and quality. I highly recommend this if you like quality for a low price. I rate it a strong 4!!

    I would recommend this to a friend