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Customer Ratings & Reviews

Model:
100-97000000-02
SKU:
8955062
Your price for this item is $34.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 3.6 out of 5 stars with 1649 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers consistently note the Step Wireless Earbud Headphones' sound quality, comfort, and affordability. Many reviewers describe the sound quality as good, while others appreciate the comfort and fit of the earbuds. The price point is also seen as a positive aspect, with several customers mentioning that they are a great value for the price.However, some customers have concerns about the fit, battery life, and volume. Some find the earbuds to be uncomfortable, while others wish the battery life was longer. Additionally, a few customers have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,649 reviews
  • Rated 4 out of 5 stars

    Great wireless earphone for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad choice if you are a beginner with using a wireless pair of earphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for a child that is disable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this head set is easy for him to use, due to his limited hand reach

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Sound, Stays in Ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, not great. They are serviceable...can get uncomfortable when worn for extended lengths of time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The sound is not clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a little disappointed with my this item because the sound is not clear. I need to return this item.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    OK sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My everyday headphones are Bose, if you are looking for base I would not recommend

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact size makes it easy to keep up with, no wires to get in the way.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok, but not quality I was looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok, but not quality I was looking for. Quality was marginal and was not very comfortable in my ears.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones for workout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for a workout - Limited ability to adjust volume lower

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    they may be good for music but nothing else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    accompanies good earphones but when it comes to the mic it was terrible disconnection scratchiness what's horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not pleased with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought then had them for not even 30 minutes and they lost sound. Then only started working from the left ear but.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    horrible squares dont stay in ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the big square ends stop the earbuds from staying in my ears while in action. truly disappointed that salesman talked these up. i even bought extended warranty because i was hoping to have them for awhile but now i just wish i would have taken back instead of trying to deal with them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Jabra - Step Wireless Earbud Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they pair ok with the iphone but the sound is very low you increase the volume and the audio is very low

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Don't stay on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They won't stay on my ears and the sound cuts out all the time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well when working out; allows me to answer calls easily

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for people who where glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hurt around your ear if you wears glasses. Not for someone who wears glasses.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price, battery last about 6 to 7 hrs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed with sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound coming no from these sounded muffled no matter how you positioned them. Would not recommend

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Jabari

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earplugs. easy to use. Easy to set up. Small to carry

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too small for larger heads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a large head and the short cording became annoying for me. Returned for Beats Pro. Longer cord.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Doesn't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge does not last very long off the charger. Would not recommend

    No, I would not recommend this to a friend