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Customer Ratings & Reviews

Model:
100-97000000-02
SKU:
8955062
Your price for this item is $34.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 3.6 out of 5 stars with 1649 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers consistently note the Step Wireless Earbud Headphones' sound quality, comfort, and affordability. Many reviewers describe the sound quality as good, while others appreciate the comfort and fit of the earbuds. The price point is also seen as a positive aspect, with several customers mentioning that they are a great value for the price.However, some customers have concerns about the fit, battery life, and volume. Some find the earbuds to be uncomfortable, while others wish the battery life was longer. Additionally, a few customers have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,649 reviews
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Okay, not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loses connectivity to devices, and sound quality is below average.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They are ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best headphones for working out .in my opinion too bulky the

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit ok but don't always stay in ear. Easy to use and program

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Simple earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good sound and bass. When raising the volume it changes tracks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless earbud headphones is quite easy to use. Good product.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    not very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is just O.K., the buds do not fit into my ears well...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on sale, so far so good. Not high end but not the worst product out there

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    kept dropping audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These kept dropping aufio whenever i moved. I returned and bought Samsung, love them. Worth extra money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok. They do the job. But they are not that loud

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    They cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They real good you don't have to have your phone at a good distance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good and portable also. Use it for running and other things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xmas present, works really well!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well with my wife's Ipad, she is very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great earphones they work as advertised and are comfortable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice wireless head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them, no problems at all. I would recommend these for sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headphones that I use with my iPhone 7plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless Earbud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jabra Step Wireless Earbud Headphones fit well and snug.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to connecting and easy to assemble and nice trebles

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While walking they will cut out and create loud static. Just sitting reading they are fine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Jabra - Step Wireless Earbud Headphones - Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you like to have great quality at a decent price.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great quality sound, difficult time staying in the ear.

    No, I would not recommend this to a friend