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Customer Ratings & Reviews

Model:
100-97000000-02
SKU:
8955062
Your price for this item is $34.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 3.6 out of 5 stars with 1649 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers consistently note the Step Wireless Earbud Headphones' sound quality, comfort, and affordability. Many reviewers describe the sound quality as good, while others appreciate the comfort and fit of the earbuds. The price point is also seen as a positive aspect, with several customers mentioning that they are a great value for the price.However, some customers have concerns about the fit, battery life, and volume. Some find the earbuds to be uncomfortable, while others wish the battery life was longer. Additionally, a few customers have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,649 reviews
  • Rated 3 out of 5 stars

    earbuds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a comfortable as i would normally like but a pretty good value

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Not a great fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit in my ear well. Could still hear outside noise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds didn't last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call quality was pitiful and sound quality was average at best.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    No warning of low battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product and would recommend it to friends and

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It appears to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just trying to find a pair for my wife that work for her.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Just didn't fit my ears

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting earbuds to fit in your ears is a big part of the ability to be able to use them. I will be much more careful looking at the actual size of the bud that goes in your ear, it's very difficult when they are so well packed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOMESAUCE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to be hands free while on the job. These allowed me to be connected to my company issued phone and my personal. Listen to music, audio books or podcasts on my personal amd as soon as a company call hits. It switches over with no hitches. A great product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    the ear piece is too large for my ear.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish there was a way to try these on before purchasing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these ear phones awhile ago. They where just an average pair easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these daily when I work out, great set for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s kind of good the sound but not good quality. It needs more improvement.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Very poor battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it a couple of times and each time it would start beeping at me after 15 mins. Then 10 mins later it would turn itself off. Never recharged the earbuds and yet they would turn back on and would only last about 20 mins before they turn off.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    High quality/value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value, and practical ear buds. Well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice pickup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice pickup was happy and didn't spend a large amount

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price piont. Tend to hurt my ears a bit, but i only use them for the gym .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay product, it’s not charging fast. Worth for the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly on the move and no issues found till date

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Poor Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't stay in place during the workout. They have very short range Bluetooth connectivity. I don't understand why they made the earhooks so malleable, they just don't keep the ear buds in place. Then, after about 10 workouts the sweat killed them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actual returned this product, ear buds not as comfortable as I thought they would be.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent earphones ..very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the comfort of these earphones. The only thing it lack is the sound quality. Very flat

    No, I would not recommend this to a friend