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Customer Ratings & Reviews

Model:
100-97000000-02
SKU:
8955062
Your price for this item is $34.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 3.6 out of 5 stars with 1649 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers consistently note the Step Wireless Earbud Headphones' sound quality, comfort, and affordability. Many reviewers describe the sound quality as good, while others appreciate the comfort and fit of the earbuds. The price point is also seen as a positive aspect, with several customers mentioning that they are a great value for the price.However, some customers have concerns about the fit, battery life, and volume. Some find the earbuds to be uncomfortable, while others wish the battery life was longer. Additionally, a few customers have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,649 reviews
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not recommended for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These will not stay connected if you move too much, which is kinda the point of a workout. They work fine if you are sitting still. Call quality is bad using these too. The mic creates a buzz that the other person will probably find annoying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 1 out of 5 stars

    Not Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoped to use with phone to listen to downloaded music while I walk/jog. Do not stay in ears during activity. Maybe it's the shape of my ears but had no problems with traditional wired ear buds. Unfortunately my new phone requires Bluetooth.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Work good but.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ears are labeled wrong . The left is really the right and vise verse.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    I returned this item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were too hard near my ears. I returned them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Christmas for my son, works as expectedly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked them because they would actually stay on my ears

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great for the first year after that it looses its sound quality

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and easy to use. At a good price..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth your time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible stereo: unbalanced, horrible reproduction. Horrible for voice calls. I returned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not deliver the sound as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these ear buds for working out expecting some great sound. However, I was very disappointed the product did not deliver as the packaging claimed. The base was flat, the voice was blended away with the midrange and the highs were not crisp. I immediately returned them for a better product at the same price.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Bad Bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, I got these earbuds after my other headphones broke and BB did not have them in stock anymore. The Jabra earbuds were $10 more expensive. Within 2 days of exercise, I noticed they are lacking in bass. In fact, I cannot hear any bass during hiphop songs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Retuned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy this product again. People couldn't hear me what they called me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earphones for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a gift to someone. They work very well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to connect and turn on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time have a hard time connect to Android phone and than turning on music.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were very cheap. Waste of My money will never buy again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work well with my Apple Watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound cuts in and out when used with my Apple watch. It works with my IPhone but not the watch. I specially bought these because the sales rep said they would work for running with an Apple watch and they were priced better then the Beats. I ended up returning them and am going to try Beats.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke within the first month and had to send them back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I never worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never able to make this accessory work. I'm extremely disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty average wireless headphones nothing to really brag about

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't work for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife didn't like them. They were not compatible in our work

    No, I would not recommend this to a friend