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Customer Ratings & Reviews

Model:
100-97000000-02
SKU:
8955062
Your price for this item is $34.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 3.6 out of 5 stars with 1649 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers consistently note the Step Wireless Earbud Headphones' sound quality, comfort, and affordability. Many reviewers describe the sound quality as good, while others appreciate the comfort and fit of the earbuds. The price point is also seen as a positive aspect, with several customers mentioning that they are a great value for the price.However, some customers have concerns about the fit, battery life, and volume. Some find the earbuds to be uncomfortable, while others wish the battery life was longer. Additionally, a few customers have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,649 reviews
  • Rated 3 out of 5 stars

    Ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blue tooth will not stay on ears it's not worth the price

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overhead design earphones are uncomfortable after long use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the entire set up a lot and has good battery life

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for simple use. had to return them and get wireless

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Quickly broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I treated the headphones pretty carefully but before I knew it the power up button and volume up and down buttons were not functioning. It annoyed me and i had to go back to the store to see what could go on with them. I would recomend bleutooth headphones that are a bit different

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Jabra earbuds are great for listening to music while working out. You don't have to worry about plugging them into your device and ripping out of your ear. They fit comfortably and I have no complaints about them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits good, it was clean packing was good. I recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for some one else. Don't know if they liked it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these work for my ears, but doesnt fit in husbands ears

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Average sound. Didnt fit well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear loops didnt hold Sound was average Iphone app silly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hit or miss connection with nearby Bluetooth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting the headphones to Bluetooth, regardless of the devise, is sketchy and frustrating. In addition, their outer design is bulky and cumbersome compared to alternative products without any balance of superior sound quality or ease of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst one. The music would skip while jogging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for one weekn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones worked for one week. Would not purchase again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Earbuds not good if walking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought they had a good price, but, I was extremely disappointed with performance. I got them to listen to music while walking and when I put phone in shirt pocket, no 1ft away, the signal breaks up. I hate when that happens! I will be returning them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price sound quality should be alot better. I was using Bluetooth to my phone with Pandora no bass in these at all. Tried to use mic in a phone call couldn't even hear the person.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    just what i didnt needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these babies really suck very did not like at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    exactly that stay connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased based on cost and off course only what the box promises . Wish we coulda heard the sound prior too purchase. They do as the box states you stay connected the response you want from your music isnt there but they dont fall off and you can hear the music .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Would Not Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality. Tried connecting to three different iPhones and connection was horrible. If we were more than five feet away from our phone the connection was lost. We returned them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not like it at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When walking, I had to hold my phone close to my chest in order for the headset to work. It kept skipping when I was listening to my music. I then tried a telephone call and that skipped as well and also sounded like I was in a tunnel.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    fits the ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend is very happy with the Jabra, good connectivity and excellent fit. No matter how strenuous the workout, the Jabra renders her completely unable to hear me mansplaining things to her.

    I would recommend this to a friend