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Customer Ratings & Reviews

Model:
100-97000000-02
SKU:
8955062
Your price for this item is $34.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 3.6 out of 5 stars with 1649 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers consistently note the Step Wireless Earbud Headphones' sound quality, comfort, and affordability. Many reviewers describe the sound quality as good, while others appreciate the comfort and fit of the earbuds. The price point is also seen as a positive aspect, with several customers mentioning that they are a great value for the price.However, some customers have concerns about the fit, battery life, and volume. Some find the earbuds to be uncomfortable, while others wish the battery life was longer. Additionally, a few customers have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,649 reviews
  • Rated 5 out of 5 stars

    Works really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good and really compact good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good product i recomended to my family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cost benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cost benefit. Very light with good battery duration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how I didnt have to hook them up to my phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke with in a week ,problems charging , overall , 5 and below type of product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not bad for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for just head phones but poor call quality. Glad I didn't pay full price for them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found these to be uncomfortable and unreliable in their performance. Static city.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Roadwalker
      We are sorry our product did not meet your expectations and we appreciate your feedback. If you still have the headset you can reach out to our product support team and they can help you trouble shoot the issue. Sometimes it depends on where your phone or attached device is located. If it's not on the right side of your body that can cause connectivity issues.

      Please feel free to contact our Support team so they can look into this: http://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer

      We promise to ensure it goes back into our organization for review. We are always trying to better our product and your feedback helps.
      Jabra Jabra

  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    received as a gift and so far am pleased with the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stocking stuffer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for our son. Exactly what he wanted from Santa.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product does not stay connected. Do not buy!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was BEATS earbuds headphones but for the money its not A bad deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working great no issues battery life is good love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my sons second pair. They work well for him.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Average quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very good value. Very cheap materials. Bad sound quality. Limited documentation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these. Very easy to use and convenient.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was poor and they hurt my ears the buds are not the best quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like these, traded up for Bose good thing I got Best Buy's protection plan

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like to run so this was great for me for working out

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had problems with static with these have actually stopped using them

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Sah80,

      We are sorry to hear you are having static issues with the Jabra Step Wireless. Sounds like you may have a faulty unit. You can reach out to our product support team via this link so they can trouble shoot the issue with you and possibly replace the unit if needed.

      Please feel free to contact our Support team so they can look into this: http://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer

      We appreciate your feedback. We promise to ensure it goes back into our organization for review. We are always trying to better our product and your feedback helps.
      Jabra Jabra

  • Rated 5 out of 5 stars

    Just great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best ever had, my brother loves it ....

    I would recommend this to a friend