Customer Ratings & Reviews
- Model:
- 100-97000000-02
- SKU:
- 8955062
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers consistently note the Step Wireless Earbud Headphones' sound quality, comfort, and affordability. Many reviewers describe the sound quality as good, while others appreciate the comfort and fit of the earbuds. The price point is also seen as a positive aspect, with several customers mentioning that they are a great value for the price.However, some customers have concerns about the fit, battery life, and volume. Some find the earbuds to be uncomfortable, while others wish the battery life was longer. Additionally, a few customers have mentioned that the volume could be louder.
This summary was generated by AI based on customer reviews.
Terribly Uncomfortable Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went looking for Bluetooth earbuds. This pair was recommended. They are VERY uncomfortable. Sounds was just so-so. Very disappointed especially how expensive they were. I returned them.
No, I would not recommend this to a friendcheap...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't work properly, there was a background noise while you use the phone constantly that the other person could barely understand you, returned them right away. Don't waste your money!
No, I would not recommend this to a friendDisapointed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted these to work, but they didn't! Poor sound quality reported by the people I was talking to. When playing music they were ok.
No, I would not recommend this to a friendPoor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased cheaper ear buds that were better quality. After 4 uses, the left bud quit working. Still dealing with the manufacturing company for replacement.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Cameraman247,
We are sorry to hear you had some issues with the Jabra Step. It sounds like you might have received a faulty unit. Glad to hear you are working with our product support team to get the ball rolling to trouble shoot and replace if needed.
We appreciate your feedback. We promise to ensure it goes back into our organization for review. We are always trying to better our product and your feedback helps.
Jabra
- Pros mentioned:Sound qualityCons mentioned:Fit
Best wireless headphones for running
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My situation: I like to run 3-5 miles around 4 times a week if I can. I currently own both the Jabra Step and the Bose Sound Sport. Obviously when it comes to sound, Bose is Bose and anything else just isn't Bose. But when it comes to the actual usability - unless you are sedentary, the Bose Sound Sport WILL fall out. They are absolutely frustrating. These Jabra headphones don't fall out when I run on a treadmill, on gravel, grass, - period. The sound is still great and loud enough to get you completely in the zone. I can't recommend these enough, even if just for their ability to stay put when I do all kinds of exercises. If you like to run, these are the headphones you want and for $60, you can't go wrong.
I would recommend this to a friend Bad quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This wireless is horrible, don’t spend money in this item, pay a lil more, but probably you’ll get better quality. I used it two weeks only ;(
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Uruguayita, This is never what we like to hear. We want you to get the value out of our products whether you bought one for higher or lower cost. We encourage you to contact our support team so that we can help resolve this with you and get your Jabra Step working to the fullest. Thank you. https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my husband to use at gym. Headphones were cheaply made and fell apart. The sound was also not impressive. Returned for a different brand.
No, I would not recommend this to a friendDon't recommend this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, these earphones didn't work out for me. For some reason there was so much static that I was unable to hear the music clearly.
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit failed to operate after less than 10 uses. Good thing I purchased a plan in case it failed. I don't think I can give it zero stars
No, I would not recommend this to a friendJabra Jabra do....not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fell apart in two ays.. Very uncomfortable in ear will return for refund or replacement different brand or model
No, I would not recommend this to a friendBad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones do not stay connected through Bluetooth very well. If you clip phone to pants they will continually cut in and out.
No, I would not recommend this to a friendThe on/off button fails
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's very hard to turn on this device, the on/off button is failing to accomplish the function
No, I would not recommend this to a friendunhappy:(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My headphones stopped working 2 weeks ago:( I'm very unhappy with this product I just haven't had a chance to return them.
No, I would not recommend this to a friendWill be returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t get it to pair with my phone & there are no instructions as to how to complete this task
No, I would not recommend this to a friendReturned within the week!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am sorry to say the sound was awful. The equivalent of a cheap $20 buy on Groupon. So disappointing!
No, I would not recommend this to a frienddont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i found them to be very uncomfortable,i did not try out how they sounded because i could not wear them
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is broken already. I had problems using the pairing app. Overall it's not a good product.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used Jabra products for years, but the quality of theses headphones was not up to Jabra standards.
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is noise disturbance like a white noise when I talk to someone or when I record a voice memo .
No, I would not recommend this to a friendGarbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bulky and uncomfortable. Stopped working after 2 months. Don't waste your money.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Kyle. We are sorry to read that you had issues with your Jabra Step. This is certainly not expected from the Step. We would definitely encourage you to contact support, so we can assist you with this. https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review, and we hope to hear from you soon.