Customer Ratings & Reviews
- Model:
- 100-97000000-02
- SKU:
- 8955062
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers consistently note the Step Wireless Earbud Headphones' sound quality, comfort, and affordability. Many reviewers describe the sound quality as good, while others appreciate the comfort and fit of the earbuds. The price point is also seen as a positive aspect, with several customers mentioning that they are a great value for the price.However, some customers have concerns about the fit, battery life, and volume. Some find the earbuds to be uncomfortable, while others wish the battery life was longer. Additionally, a few customers have mentioned that the volume could be louder.
This summary was generated by AI based on customer reviews.
They don’t last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They stop to work! I buy it for $49.00 and now they are $9.99
No, I would not recommend this to a friendReturned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned I did not like the feel of this headset Felt too hard in ears and constantly fell out
No, I would not recommend this to a friendLow quality sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was low and the mic was hard for others to hear me during phone calls.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello KCandTheSunshineBand,
Great screen name and band. :)
We are sorry to hear you are having difficulties with people hearing you while on your calls when using your Jabra Step. You may have a faulty unit. You can reach out to our product support team to trouble shoot it with them. You can reach them via email or phone.
Support page: http://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer
Otherwise, please feel free to contact us directly at +1 (800) 327-2230. The line is open Monday-Friday from 8am-8pm EST.
We really appreciate your feedback and we will continue to work hard on improving our products. Please let us know if you have any questions.
Kind regards
Jabra
returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.returned and purchased beats wirless head phones. perfect for what I need.
No, I would not recommend this to a friendDon't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the worst headphones. Had to replace them 3 times in a year
No, I would not recommend this to a friendNo good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned them because the sound quality was poor.
No, I would not recommend this to a friendbad heaphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Jabra Step Wireless Earbud Headphone is not good.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello fucg - We were sorry to read that you the Jabra Step did not meet your expectations. We hope that if you ever have a question or concern about a Jabra product, that you reach out to us directly, either by phone or by completing the web form found at https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. We want to be sure that you enjoy your Jabra purchase. Thank you.
no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset did not work on my note 3 from Samsung best bet get the LG headset
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a week or so and then I had trouble hearing
No, I would not recommend this to a friendBad quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked onky a week, and then the static was horrible.
No, I would not recommend this to a friendI've had better!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels Uncomfortable and the microphone is really bad. People can't hear me
No, I would not recommend this to a friendNot a good earpiece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item, not worth the money. Do not buy this
No, I would not recommend this to a friendSounds too tinny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very good ear buds. The sound was not to my liking.
No, I would not recommend this to a friendJunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was great then after few weeks wont even turn on..out more $
No, I would not recommend this to a friendDon't bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This equipment is awful. I could not even get it to work
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They really are not the good the sound bad to much money
No, I would not recommend this to a friendBulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did returned this product because it was too bulky.
No, I would not recommend this to a friend- Pros mentioned:WeightCons mentioned:Connection
High hopes... but well...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked these earbuds... for about 2 months... I bought these to be a back up pair of headphones for my jaybirds and also partly because I lost my jaybirds one day. I like the incorporated ear hook design and the light weight of these headphones. They worked great for music. I can't comment on their use for phone. Like I said, they worked great... until they stopped connecting to my phone or tablet. I thought it might have something to do with the headphones being low on charge, so I recharged them and they still couldn't be found by a scan by my phone or tablet. I then wiped out the connection and tried to reestablish it and they still couldn't be found. So I give them 2 stars for the design, comfort, and quality... WHILE they were working. But quitting after just a few months is unacceptable. I have bought much cheaper headphones that work better and still work after several years.
No, I would not recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great sound, comfortable, but didn't last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received these earbuds as a gift for Christmas and loved them....up until the past couple days. They are very comfortable, they stay in your ears during hard workouts (which I usually have trouble with), and quality sound with just enough bass. I'm in the gym 5 days a week (weight lifting, spinning, running etc. and I used them for every workout since I received them. The past few days, I noticed the volume up/down button stopped working and the on/off button took a few attempts to work. Now the on/off button doesn't work at all. I sweat a lot during workouts and have been good about drying them off after, but I'm guessing the sweat got the best of these earbuds. Up until recently, I would have given these a 5 star rating, but since they only lasted 5 months, they get a 2 :(. I would recommend these with a purchase of a protection plan just in case.
No, I would not recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Overall, Pretty good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the sound quality is good and i love the sweat and dust resistance. The only downside is the fitting on the ear. My ears are pretty small and I've tried everything with the ear pieces to make it fit, doesn't work.
I would recommend this to a friend