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Customer Ratings & Reviews

Model:
JB-UP2-BLACKDIA-ROPE
SKU:
4383402
Your price for this item is $99.99

Customer reviews

Rating 4.1 out of 5 stars with 625 reviews

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84%
would recommend
to a friend

Customers are saying

Customers regard the UP2 Activity Tracker favorably for its sleep tracking, design, ease of use, and battery life, with many praising its accuracy and lightweight design. However, some users experienced issues with the band's durability and clasp, finding them to be problematic. The lack of a heart rate monitor and a display screen were also cited as drawbacks by some customers. Concerns were also raised regarding the charging mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 625 reviews
  • Rated 5 out of 5 stars

    Perfect for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my 10 year old and she loves it. Likes to see if she gets in more steps than we do (which she usually does).

    I would recommend this to a friend
  • Cons mentioned:
    Band durability

    Rated 3 out of 5 stars

    It was okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we bought this and for like the first six months it worked good but the problem was we realize that we kind of wanted to screen for it like the fit bit and set of the Jolle bone but other than that the product for Saul the only problem we had was the band that goes around was not as sturdy and ended up breaking through normal wear and tear but thank God I had the two year warranty

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 2 out of 5 stars

    Disappointing if you are looking for accuracy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in hopes of replacing my Fitbit Charge. I liked the more feminine look of the UP2. When I first got it I decided to wear both of them for a day or two to see how close my steps would be on each of them. The number of steps are so much lower on the UP2. I thought maybe it would take a few days for it to calibrate to my use, but this has not been the case. The UP2 runs anywhere from 1000 to 3000 fewer steps counted per day than my Fitbit. The more steps I do in a day the wider the difference in steps, If I count my steps as I'm doing them I can watch on the Fitbit as it's count goes along with my number, so I know it's not a case of the Fitbit adding extra steps. I've been in contact with Jawbone's customer service and I'm waiting for some resolution to this. The sleep stats on this match up almost exactly with the Fitbit Charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Slim fitting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, feminine, stylish. So comfortable. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Donnie was very knowledgeable when explaining the differences between all the fit bits. He was very nice and had a great smile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my daughter.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter broke hers skiing. She can't live without it. Had a great variety, but we had to have purple. Yes, Best Buy had it!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great activity tracker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This activity tracker is great. It allows you to track your activity and your sleep. It tracks your progress and makes suggestions to help you reach your goals. You can also record what foods you eat and your daily moods and even stay connected with others who also have the Up2! My whole family has them and we all enjoy them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it, so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything that it says it does and it wasn't too pricey. Is not heavy and is a perfect addition!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery life is unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery stopped maintaining a charge for any appreciable length of time after about the first 3 weeks, and never held a charge for the advertised 10 day period. I turned off the extras, and that still didn't help the battery. It took almost 2 weeks to get a replacement. This replacement also goes through about 2 days of battery life for every day it is on my arm. Also the sleep record function is not accurate and keeps asking me to verify the records.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses this every day and loves what is done for her and her progress.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and get started tracking right away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how easy it is set up and start tracking. I also like the fact that no one noticed that it is an activity tracker. The sugestions and goals it proposes aren't unreasonable and it doesn't wear you out with suggestions. The workout options are great with zumba, swimming, weights, and crossfit as options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My daughter loves this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter as a gift. I compared it to fitbit and other brands and it looks much nicer and more stylish. Perfect for a lady compared to the industrial look of the Fitbits. SHE LOVES IT AND SAYS IT WORKS GREAT WITH HER IPHONE APP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better design, but still needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently replaced an older UP2 with this model. This is my fourth UP band - one UP24, which Jawbone replaced with an UP2, which was again replaced with an UP2, all under warranty. I purchased this latest UP2 with the new band. The band is a much better design, but the battery life is not quite the 10 days that the older model used to provide between charging. The previous bands all broke. I hope this new design lasts longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Activity Tracker user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time user of activity tracker & l love my purchase some much(got it at great price @ Best Buy) that I went back & purchesed 4 more for wife & kids. Great product with no issues, even after I jumped in the pool with it on(forgot to take it off) it's still working. Also LOVE Jawbone App on my iPhone !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Activity Tracker user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time user of activity tracker & l love my purchase some much(got it at great price @ Best Buy) that I went back & purchesed 4 more for wife & kids. Great product with no issues, even after I jumped in the pool with it on(forgot to take it off) it's still working. Also LOVE Jawbone App on my iPhone !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Activity Tracker user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time user of activity tracker & l love my purchase some much(got it at great price @ Best Buy) that I went back & purchesed 4 more for wife & kids. Great product with no issues, even after I jumped in the pool with it on(forgot to take it off) it's still working. Also LOVE Jawbone App on my iPhone !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great casual tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the basics, competitively priced. What makes this great is the app, one of the more intuitive and fun ones out there. Quality is decent, I've gotten mine replaced pretty quickly each time it's broken (twice in a year) so no real complaints there. Keep your expectations low and you'll be surprised!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great bracelet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great bracelet, really pretty compare to other brands like fitbit or garmin and it works great to keep track of steps and activities. The unit last me about 10 days before I have to plug it in to recharge and then I'm good for another 10 days. WAY better battery life then other brands I've seen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitness Jewelry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own two other fitness trackers, so this jawbone was more of a design piece to wear on my arm. More for looks than function.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and looks great on my wrist, received many compliments. Prefer it over my old garmin

    I would recommend this to a friend