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Customer Ratings & Reviews

Model:
JB-UP2-BLACKDIA-ROPE
SKU:
4383402
Your price for this item is $99.99

Customer reviews

Rating 4.1 out of 5 stars with 625 reviews

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84%
would recommend
to a friend

Customers are saying

Customers regard the UP2 Activity Tracker favorably for its sleep tracking, design, ease of use, and battery life, with many praising its accuracy and lightweight design. However, some users experienced issues with the band's durability and clasp, finding them to be problematic. The lack of a heart rate monitor and a display screen were also cited as drawbacks by some customers. Concerns were also raised regarding the charging mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 625 reviews
  • Rated 4 out of 5 stars

    Great tracker for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Jawbone Up 24 that I was very pleased with, therefore, I wanted to purchase a similar item. When I found the Jawbone Up 2, it fit my goal. I was, however, a little skeptical because the wristband was different. Well, it turned out to be even more comfortable that my previous Up band. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great Tracker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Humana Vitality App, loads points automatically. Tracks sleep amazingly well! Would recommend to anyone wanting to track their steps.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible... Lots of wasted time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the UP2 tracker in June 2015. It stopped working in Sept 2015 when a software update was pushed to the band. I spent several hours in the phone with customer service trying to fix it. They could not determine the issue so the sent me another one. The second band worked for two days. No matter how long I charge it my phone says the band has no battery and it is not tracking steps. Don't waste your time with this product. I'm going to try to return this one and go with a different brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than previous version

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more light weight, I sometimes forget I have it on. The clasp is better as well and does unhook nearly as often as the previous version.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DOA and App doesn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I couldn't get the tracker set up with the app. Called Jawbone customer service, and was told it was a known issue and to wait for the programmers to fix the app. Called again and was told the app was fixed. Tech determined that oops the app wasn't fixed and in addition he determined that my tracker is defective. So, I will be returning this piece of junk and will buy a FitBit. FYI: the Jawbone tech didn't even care that I am jumping ship. I didn't even get a chance to use this tracker due to poor quality control.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Design + Functionality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It skews a bit too much on design, but I like the fact that they have improved product significantly over the years

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Great product for its short lifespan.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tracker along with a Misfit as they were both on sale. Cnet reviews had them close in performance. Owner reviews were correct in lifespan. The Misfit lasted 5 minutes out of the box. The Up2 lasted a week. The redesigned metal hook annoys me sometimes. The app is nice. I got the $20 BB warranty, so I'm going to take it back as many times as they will let me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very neat and detailed statistics

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very slim, battery backup is really good and data on the app is very detailed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice upgraded band

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the up24 which died within a year. Got the up2 with original band as a replacement. This new one has an updated band that is better IMO.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice uprgraded band

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the up24 which died within a year. Got the up2 with original band as a replacement. This new one has an updated band that is better IMO.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    up2 tracker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great tracker, i love the design and the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DON'T BUY THIS ITEM. I got it for xmas and lost it in 5 days. I should have returned it when it simply fell off in my sleep.The connecting mechanism is simply subpar. it fell off for good after I again put it on my wrist and is gone for good I got it on sale, but I am nevertheless out of $50.00. Do yourself a favor and buy another brand.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this!! Buttttt i feel it falls off rather easy from my wrist.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent tracker for excellent price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught this on a Daily Deal sale - was a great bargain. Does as advertised...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG - you would have thought my husband had discovered the holy grail after purchasing the Jawbone Up2 Activity Tracker. He thinks this is the greatest invention ever. Only bad thing is not being able to shower with it on - good thing that wasn't a deal breaker for him!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great activity for a great price!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as good as everyone says. I like the wake up alarm option.

    I would recommend this to a friend
  • Cons mentioned:
    Charging, Clasp

    Rated 1 out of 5 stars

    Hardly worked; latch faulty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item did not charge properly and the latch on the bracelet wouldn't hold. I should've returned the item, but I didn't, and it unknowingly fell off of my wrist and I lost it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Really Nice Activity Tracker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great and look really nice, do everything you need

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jawbone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift. Unfortunately the person I gave it to did not have a cell phone so couldn't use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic fitness tracker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got mine after the earlier UP2 broke. I have had problems with the strap of the tracker which breaks every few months. Wish they improve the design. My last try before I give up on Jawbone

    No, I would not recommend this to a friend