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Customer Ratings & Reviews

Model:
JB-UP2-BLACKDIA-ROPE
SKU:
4383402
Your price for this item is $99.99

Customer reviews

Rating 4.1 out of 5 stars with 625 reviews

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84%
would recommend
to a friend

Customers are saying

Customers regard the UP2 Activity Tracker favorably for its sleep tracking, design, ease of use, and battery life, with many praising its accuracy and lightweight design. However, some users experienced issues with the band's durability and clasp, finding them to be problematic. The lack of a heart rate monitor and a display screen were also cited as drawbacks by some customers. Concerns were also raised regarding the charging mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-625 of 625 reviews
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at a great price, so glad I did-love it with the app. Comfortable, would definitely recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible DON'T BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tracker has broke and I have needed it replaced twice in 2 months!! Cheap product even worse jawbone customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 6 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last year I upgraded from the original Jawbone Up to this one Up2 (the last one lasted me 2 yrs with constant use (24 hrs a day). This one however that I've had less than a year has already turned into a headache. It has been on and off with wanting to charge. Doesn't always sync to my iPhone. I've finally gotten tired of all the troubleshooting I've done on my own and contacted the manufacturer since it's still under the one yr warranty. For 3 days through email they keep having me do troubleshooting that I've already done. I'm tired of wasting time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Awful product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I purchased this fitness tracker with the intention of it being accurate and it's failed on many levels. If you can spend your money on something a bit more expensive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Despite being for sports, the band broke.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my father's birthday, he greatly enjoyed it as he loves to run. In training for the upcoming marathon the band broke and the manufacturer's warranty doesn't cover for the band, it lasted three months. Now he's stuck without one, we'll probably invest in a different brand at some point, and we'll probably purchase the geek squad coverage as well.

    No, I would not recommend this to a friend