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Customer Ratings & Reviews

Model:
JB-UP2-BLACKDIAMOND
SKU:
6316044
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Customer reviews

Rating 3.8 out of 5 stars with 598 reviews

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78%
would recommend
to a friend

Customers are saying

Customers often highlight the UP2 Activity Tracker's excellent sleep tracking, ease of use, and comfortable size and design. Many appreciate its accurate step tracking and long battery life, along with the user-friendly app. However, some users experienced issues with the clasp and band, finding them problematic. Concerns were also raised regarding the charging mechanism and mode switching responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 598 reviews
  • Rated 3 out of 5 stars

    Ok Product that Tracks steps....sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it isnt a bad product. For a type of product that is still trying to get a hold in the market counting steps can be a problem. At times it really works. Other times it doesnt. I would suggest waiting till the market starts to even out before grabbing this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love my jawbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new jawbone, i got the up e, and had the up 2, i just love the up 3!~!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band is great. The sleep tracking is not very accurate though without the button to turn it on and off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gadget to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using my phone to keep all of my health tracking info on but this has made it so much more convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth is much better than plugging into phone, and adjustable band makes wearing much more comfortable. I had previously owned Jawbone UP but had to send for a replacement after about 8 months of wear due to stretching of the rubber coating over the mic plug (the replacement suffered the same). Only had the UP2 a few months but I hope that it lasts longer than the UP.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tracks your steps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jawbone UP2 activity tracker was given to me as a gift from my wife. I like that it keeps tracks of my steps - it tracks sleep as well which I'm not so interested in. My only concern is that at times, it will come unhooked and fall off - I think they may have offered some kind of safety clip for that when I first registered but I didn't elect to get it... hindsight, I should have. I'm sure I'm under-utilizing it but have not taken the time to get and read up on it. I recommend to those who are keenly interested in tracking their activity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to pay close attention when I'm at work, shopping or even at home, it comes easily and constantly undone and I'm afraid I will loose it. It was a gift and very much appreciate it, I will be very upset if I loose it, that's my only complain.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 2 out of 5 stars

    Not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't come with instructions. I had to watch YouTube videos to learn to use it. The clasp is hard to put on. Don't like it as much as the UP24.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Outstanding for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I really like is up2 can track my sleeping and my calories.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Probably good for somebody

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a device that tracked my sleep and things for me. As a new mom, it's not ideal to have to enter the information myself. It seems like the apple watch would be the way to go. I got it free with a purchase, but I'm not going to use it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made universal fitting color is great I would buy another one

    I would recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 4 out of 5 stars

    Nice product. Does the job right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like th jawbone up 2. Setup was very easy and it gets the job done. The app from jawbone to track steps and sleep is very full featured too. I took one star away because the clasp slips off at times. Jawbone support will give you an accessory to keep the clasp in place though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Steps are accurate. Great for working out with..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the app that you use with the Jawbone. The only problem I have with it would be that it comes unhooked very easily. Several times I have looked down at my wrist and the hook closure has come undone. I am in constant fear of losing it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, but not the companies best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Jawbone, is not user friendly you have to keep tapping on it to even get it to either the sleep mode or awake mode. Doesn't stay charged as long as the other jawbone up bands. Doesn't fit a snug either. Not what I had hope to get.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for tracking steps and sleep.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use to track steps and is a good motivational tool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great intro device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not absurdly full featured, but it allows for a low cost dive into quality fitness trackers.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small and elegant product. Just easy to lost when it is loose

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, but syncing issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great till new firmware upgrade, then not syncing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much better than the UP24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only improvement is that there is a clasp on the band but it's not very good. Still lacks support with integration into other apps other than the Jawbone app. It's okay...

    I would recommend this to a friend