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Customer Ratings & Reviews

Model:
JB-UP2-BLACKDIAMOND
SKU:
6316044
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Customer reviews

Rating 3.8 out of 5 stars with 598 reviews

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78%
would recommend
to a friend

Customers are saying

Customers often highlight the UP2 Activity Tracker's excellent sleep tracking, ease of use, and comfortable size and design. Many appreciate its accurate step tracking and long battery life, along with the user-friendly app. However, some users experienced issues with the clasp and band, finding them problematic. Concerns were also raised regarding the charging mechanism and mode switching responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 598 reviews
  • Rated 3 out of 5 stars

    Good start for basic tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a while to sync to my Samsung Galaxy.It stopped syncing about one month after purchase so I had to exchange it for another one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    This is a great activity tracker for a beginner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This activity tracker is pretty accurate with tracking steps and sleep. Since I have a problem sleeping, I like how it lets me know when I had light sleep and sound sleep!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3 stars because it was free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a samsung s6 phone and i got this for free as a promotion. Its a fun gadget but would never pay the full price for one and dont think its an accurate tool to measure fitness

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New Jawbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting to see if this one will last longer than previous

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor design, falls off, self- activates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Up24, so was excited to try the newest version. I was sadly disappointed by a few things. It would activate itself a lot- changing modes often and by itself. It fell off a lot-about 2 times a day. . After 2 weeks, it fell off and was lost somewhere. I will not buy another with this design.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wear out quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love jawbone... app works well and easily... wristband product too quick to stop functioning... customer service is great but repeated breakdown is frustrating

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great fitness accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this product to improve my running and stamina.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    IT HAS TROUBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has trouble staying synced it has trouble with not being annoying vibrating all the time the app has trouble finding it and I really would recommend getting something else

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    SO FAR I AM VERY HAPPY WITH MY UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They already provided a clip in case it falls off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a birthday gift for my friend and he loved it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gadget!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new jawbone! I have been using it everyday!

    I would recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a total of 4 Jawbones since August 2014. Thankfully I bought the product maintenance plan, as I had just abou the same issues with each one. I thought maybe since the Up 24 was discontinued this new one would be an improvement, but within a few days it stopped taking a charge and never recorded my data correctly. It also kept falling off of my wrist. I'm very surprised I never lost it altogether.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my mom and it is a great fitness tracker. I wanted to make sure my mom was getting enough sleep and step and it worked like a charm

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a fan of my UP24 until it konked out on me. Got the UP2 as a replacement. Not quite up to the task. Needs work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great fittness Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't need a heart rate monitor or a digital display this is the fittness tracker for you. Keeps a charge for over a week and activity reminders can be set. Highly recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jawbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wonderful to use and easy to use it plus app too but just wish it is waterproof so I can swim with it. I go to indoor and outdoor pool a lot.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A step backwards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded from the up24 and am disappointed in this activity tracker. The new closure is horrible. It loosens or comes off completely multiple times throughout the day. Additionally, if you want to track an activity you have to start and stop it with the app on your smartphone. The up24 allowed you to do it at the band itself. I have also had issues with it inadvertently switching to sleep mode during the day. Overall not satisfied and will be returning.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale for $20. Had the original jawbone up and this is basically the same thing in a different shell. Still worth the money if you're interested in your sleep pattern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And a little difficult to put on at first The class is a little difficult to connect. The charging connector is very easy to connect to your power source , And the LED lights show you when it is charged and connected properly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Neet little gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool , keeps track of your movements and sleep habits. Easily links up with a smartphone.Got it for free when I purchased my new phone.

    I would recommend this to a friend